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All properties in Mandaue, Central Visayas, Philippines

The Orchard Cebu Hotel & Suites

3-star hotel with 2 restaurants, near J Centre Mall

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  • The Orchard Cebu Hotel & Suites
  • The Orchard Cebu Hotel & Suites
  • Deluxe Room - Bathroom
  • Standard Room - Bathroom Shower
  • The Orchard Cebu Hotel & Suites
The Orchard Cebu Hotel & Suites. Image 1 of 17.
1 / 17The Orchard Cebu Hotel & Suites
A.S. Fortuna Street, Bakilid, Mandaue, 6014, Cebu, Philippines
7.2.Good.
  • a bit old different than picture on website

    Nov 20, 2019

  • It was okey. Breakfast was not what I expected. Your website showed property looked…

    Sep 25, 2019

See all 25 reviews
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 80 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Spa services
  • Conference center

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Bakilid
  • J Centre Mall - 4 min walk
  • City Time Square - 20 min walk
  • Mandaue City Hall - 22 min walk
  • Banilad Town Centre - 32 min walk
  • Streetscape Mall Cebu - 33 min walk

Enter dates for 2 guests

Guests
  • Standard Room
  • Deluxe Room

Location

A.S. Fortuna Street, Bakilid, Mandaue, 6014, Cebu, Philippines
  • In Bakilid
  • J Centre Mall - 4 min walk
  • City Time Square - 20 min walk

What’s around

Landmarks

  • In Bakilid
  • J Centre Mall - 4 min walk
  • City Time Square - 20 min walk
  • Mandaue City Hall - 22 min walk
  • Banilad Town Centre - 32 min walk
  • Streetscape Mall Cebu - 33 min walk
  • Gaisano Country Mall - 34 min walk
  • Cebu Country Club - 41 min walk
  • SM City Cebu - 2.5 mi / 4.1 km
  • Ayala Center - 2.8 mi / 4.5 km
  • Waterfront Cebu City Casino - 2.7 mi / 4.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 23 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Spa services on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2691
  • Conference space size (meters) - 250
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Air conditioning
  • Minibar

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 21-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages.

Small print

Also known as

  • Cebu Orchard Hotel
  • The Orchard Cebu & Suites
  • The Orchard Cebu Hotel & Suites Hotel
  • The Orchard Cebu Hotel & Suites Mandaue
  • The Orchard Cebu Hotel & Suites Hotel Mandaue
  • Orchard Cebu
  • Orchard Cebu Hotel
  • Orchard Hotel Cebu
  • The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
  • The Orchard Cebu Hotel And Suites
  • The Orchard Cebu Hotel Mandaue
  • Orchard Cebu Hotel Mandaue
  • Orchard Cebu Mandaue

Optional extras

Rollaway beds are available for PHP 900.0 per night

Local cuisine breakfast is offered for an extra charge of PHP 200 per person (approximately)

Airport shuttle service is offered for an extra charge of PHP 950 per vehicle (one-way)

Ferry terminal shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Orchard Cebu Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Japanese Restaurant Matsunoya (3-min walk), Snakyard (5-min walk), and Sugbahan (7-min walk).
  • Yes, an airport shuttle is available. The charge is PHP 950 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (17-min drive) is nearby.
  • The Orchard Cebu Hotel & Suites has spa services and a garden.
7.2.Good.
  • 8.0.Very good

    The Exploration of the City of Cebu is an eye open

    The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.

    Francisco, 3 night business trip, Jul 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost

    11 night trip, Mar 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.

    1 night trip, Jan 27, 2019

    Verified Travelocity guest review

  • 8.0.Very good

    We enjoy our stay , beautiful staff , place is not far in center as well

    eduardo, 3 night family trip, Jan 19, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    RATS !!...with your buffet breakfast!!

    Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!

    DAVID, 2 night romance trip, Dec 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was immaculate and room service was available every morning, but the breakfast that was served in the restaurant needs some variation, it was practically the same breakfast menu every morning

    Mathias, 3 night trip, Nov 15, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    The staff they are very nice except the hotel room. the bath tub is terrible but the room are ok. food are cold so disappointing. and no never wanna stay to this hotel room again.

    8 night trip, Sep 21, 2018

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Everything was as expected. Staff was courteous, room was very clean, and the

    Omar, 3 night trip, Sep 7, 2018

    Verified Expedia guest review

  • 8.0.Very good

    I was happy with the hotel overall but displeased that they don't serve American food I been to Cebu and other countries quite a lot of times its the first time I ever stayed at hotel that does not serve American food. other than that the hotel was excellent.

    Tracy, 3 night trip, Sep 6, 2018

    Verified Expedia guest review

  • 4.0.Fair

    The staff service is the only thing that we like. The hotel is hot if you’re not inside you’re room. They issued only one key and it’s also use to power up everything in your room , if you leave your room you need to bring your key. When you return It’s crazy hot inside your room. The water supply for shower is low that makes impossible to take quick shower. The breakfast buffet in my opinion is terrible. The hotel amenities absolutely nothing/terrible. Looks like food being warmed up over and over ever day. If you’re just needing a place to stayand sleep for you’re vacation this will do. But if you like comfortable stay and pleasing invironment there are plenty of other nice hotels here in Cebu that my husband and I found out during our tour here. The room rates is just the same but way nicer than Orchard. One more thing, this hotel i think is highly occupied by foriegn students. I will not recommend this hotel to any of my family or friends. If you book you’re own package trip choose you’re hotel carefully. I guess I didn’t and it’s not cheap either.

    Tourist, 3 night trip, Sep 4, 2018

    Verified Expedia guest review

See all 25 reviews