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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Xbalamque and Spa - Cancun

3-star3 stars
Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500, Mexico

3-star hotel with spa, near Market 28
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Value
Best value for money
Cleanliness
Could use a good cleaning
WiFi
Complaints about WiFi

Hotel Xbalamque and Spa - Cancun

More Info: 6823 2342

from S$28
  • Standard Room, 1 Double Bed
  • Standard Double Room, 2 Double Beds

What’s around Hotel Xbalamque and Spa - Cancun

Landmarks

  • In Downtown Cancun
  • Las Americas Cancun Mall - 45 min walk
  • Market 28 - 6 min walk
  • Plaza Las Americas - 24 min walk
  • Dubai Palace Casino - 30 min walk
  • Las Palapas Park - 2 min walk
  • Cristo Rey Church - 3 min walk
  • Mercado 23 - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1990
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Dining

La Adelita - This restaurant specializes in Mexican cuisine.

Hotel Xbalamque and Spa - Cancun’s small print

Also known as

  • Hotel Xbalamque Resort
  • Hotel Xbalamque and Spa Cancun
  • Hotel Xbalamque and Spa Hotel Cancun
  • Hotel Xbalamque Resort Cancun
  • Xbalamque
  • Xbalamque Cancun
  • Xbalamque Hotel Cancun
  • Hotel Xbalamque Cancun
  • Hotel Xbalamque
  • Hotel Xbalamque Resort Spa
  • Hotel Xbalamque and Spa Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Full breakfast is offered for an extra charge of MXN 160.00 for adults and MXN 90.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Xbalamque and Spa - Cancun

  • Does Hotel Xbalamque and Spa offer free cancellation for a full refund?
    Yes, Hotel Xbalamque and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Xbalamque and Spa?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Hotel Xbalamque and Spa?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Xbalamque and Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Xbalamque and Spa?
    You can check in from 3 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Xbalamque and Spa?
    Yes, there's an onsite restaurant that serves Mexican cuisine.

Hotel Xbalamque and Spa - Cancun

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