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All properties in Kampala, Wakiso, Central Region, Uganda

Lake Victoria Serena Golf Resort & Spa

Lakefront resort in Kampala with 2 restaurants and golf course

  • Free buffet breakfast, free WiFi, and free parking
From
S$291

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  • Lake Victoria Serena Golf Resort & Spa
  • Lake Victoria Serena Golf Resort & Spa
  • Outdoor Pool
  • Outdoor Pool
  • Lake Victoria Serena Golf Resort & Spa
Lake Victoria Serena Golf Resort & Spa. Image 1 of 43.
1 / 43Lake Victoria Serena Golf Resort & Spa
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761, Uganda
8.6.Fabulous.
  • This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local…

    Mar 16, 2021

See all 9 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), SGS (3rd party expert - Global), Ecolab (3rd party expert - Global), COVID-19 Guidelines (CDC), GBAC STAR Facility Accreditation (global expert), and CovidClean (Safehotels - global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 124 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • Lake Victoria - 31 min walk
  • Mildmay Uganda Hospital - 4.3 mi / 7 km
  • Doctors' Hospital Sseguku - 4.6 mi / 7.4 km
  • Nakigalala Tea Estate - 5.4 mi / 8.6 km
  • Kabaka's Palace - 8.2 mi / 13.2 km
  • Gaddafi National Mosque - 8.7 mi / 14 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Executive Suite
  • Suite

What’s around

Landmarks

  • Lake Victoria - 31 min walk
  • Mildmay Uganda Hospital - 4.3 mi / 7 km
  • Doctors' Hospital Sseguku - 4.6 mi / 7.4 km
  • Nakigalala Tea Estate - 5.4 mi / 8.6 km
  • Kabaka's Palace - 8.2 mi / 13.2 km
  • Gaddafi National Mosque - 8.7 mi / 14 km
  • The Parliament of the Republic of Uganda - 9.4 mi / 15.1 km
  • Rubaga Cathedral - 9.6 mi / 15.4 km
  • Embassy of the United States - 9.8 mi / 15.7 km
  • Embassy of France - 10.1 mi / 16.2 km
  • Makerere University - 10.2 mi / 16.3 km

Getting around

  • Entebbe Intl. Airport (EBB) - 32 min drive
  • Airport pick-up service
map
See on map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761, Uganda

At a glance

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 12:30 PM-midnight
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Golf course on site
  • Full-service spa
  • Spa tub
  • Golf lessons on site
  • Golfing nearby
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 29
  • Conference space size (meters) - 3
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Laundry facilities
  • Hair salon
  • Luggage storage

Facilities

  • Number of buildings/towers - 22
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Hair dryer

Be entertained

  • 42-inch Smart TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

The Citadel Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Kigo Bar - Onsite bar.

Lake View Pool Terrace - This poolside café serves light fare only. Guests can enjoy drinks at the bar.

Courtyard Lounge - This bar serves light fare only.

SEA Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 228480 per person

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for UGX 268900 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children between the ages of 5 and 13 costs UGX 190400

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • GBAC STAR Facility Accreditation (global expert)
  • SGS (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • CovidClean (Safehotels - global expert)
  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Lake Victoria Resort
  • Lake Victoria Serena Hotel Kampala
  • Lake Victoria Serena Golf
  • Lake Victoria Serena Golf Entebbe
  • Lake Victoria Serena Golf Resort Kampala
  • Lake Victoria Serena Golf Resort
  • Lake Victoria Serena Golf Kampala
  • Lake Victoria Serena Resort
  • Lake Victoria Serena Golf Resort Spa
  • Victoria Serena & Spa Kampala
  • Lake Victoria Serena Golf Resort & Spa Resort
  • Lake Victoria Serena
  • Lake Victoria Serena Golf Resort & Spa Kampala
  • Lake Victoria Serena Golf Resort & Spa Resort Kampala
  • Lake Victoria Serena Kampala
  • Lake Victoria Serena Golf Resort Entebbe
  • Lake Victoria Serena Resort Kampala
  • Serena Lake Victoria
  • Serena Lake Victoria Resort
  • Serena Resort Lake Victoria
  • Victoria Serena

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Lake Victoria Serena Golf Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 12:30 PM - midnight. Check-out time is 10 AM. Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include The Bay (4.7 mi), Jahazi Pier (4.7 mi), and Miki's Bar (5.4 mi).
  • Yes, a shuttle from the airport to the hotel is available. The charge is UGX 228480 per person.
  • Tee off at the onsite golf course. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Lake Victoria Serena Golf Resort & Spa also has a sauna and a steam room, as well as a garden.
8.6.Fabulous.
  • 6.0.Good

    Schöne top gepflegte Anlage mit Blick zum Viktoria See.Zimmer gut ausgestattet mit sehr gutem Moskitonetz.Keine Badewanne in Standart Zimmern.Personal leider desinteressiert, keiner grüsst auf dem Weg zum Frühstück, auch beim Frühstück selbst nicht aufmerksam! Der Gipfel war allerdings dass wir bei einem leeren Hotel 100 Dollar zahlen mussten weil wir wegen spätem Abflug länger unser Zimmer behalten wollten. Nicht schön!

    3 night romance trip, Apr 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Some problems to begin - but they got it right.

    After a rocky start during the first of 4 days at this hotel, we got all the attention adn service we wanted. Great reaction of hotel management to early and true complaints - and great service for the remaining 3 days. Kids loved the pool and playground, we loved the gardens and setting, and the whole family loved the food. Highly recommended.

    Gerhard, 1 night family trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Bel hôtel, assez cher mais prestation de qualité

    Bel hôtel, assez cher mais prestation de qualité

    2 night trip, Nov 9, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Dec 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Aaron, 1 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Jul 4, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    1 night trip, Mar 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    2 night trip, Dec 14, 2018

    Verified Expedia guest review

See all 9 reviews