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Sterling Ooty Fern Hill

Photo gallery for Sterling Ooty Fern Hill

Front of property – evening/night
Balcony
Iron/ironing board, free WiFi, wheelchair access
Iron/ironing board, free WiFi, wheelchair access
Iron/ironing board, free WiFi, wheelchair access

Overview of Sterling Ooty Fern Hill

Sterling Ooty Fern Hill

4.0 star property
Mountain Ooty hotel with restaurant

7.0/10 Good

62 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
73, Kungah House Road, Fern Hill, Ooty, Tamil Nadu, 643004

Guests rated this location 7.0/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants
  • Fitness centre
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Playground on site
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Coimbatore (CJB) - 90 min drive
  • Coonoor Wellington Station - 15 min drive
  • Ooty Udhagamandalam Station - 16 min walk
  • Ooty Lovedale Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Coffee Day - 19 min walk
  • Cafe Blu - 3 min drive
  • Apollo Pharmacy - 7 min walk
  • Sree Lakshmi Illam - 14 min walk
  • Nilgiris Inn Restaurant - 8 min walk
Map

About this property

Sterling Ooty Fern Hill

A great choice for a stay in Ooty, Sterling Ooty Fern Hill features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this upmarket hotel include a fitness centre, a steam room and a terrace.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon until 6:30 PM
  • Minimum check-in age – 16
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 66 lb per pet)*
  • Specific rooms only*
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Playground

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • Arcade/games room
  • Spa services
  • Steam room
  • Reception hall

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: INR 2950
  • New Year's Eve (31 December) gala dinner per child: INR 1180 (from 6 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of INR 2000 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Policies

<p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Fernhill Sterling
Fernhill Sterling Ooty
Ooty Fernhill Sterling
Ooty Sterling Fernhill
Sterling Fernhill
Sterling Fernhill Hotel
Sterling Fernhill Hotel Ooty
Fern Hill Sterling Holidays RESORT
Sterling Ooty Fernhill
Sterling Fernhill Ooty Hotel
Sterling Fernhill Hotel Ootacamund
Fern Hill Sterling Holidays
Sterling Fern Hill Hotel
Ooty Fern Hill Sterling Holidays RESORT
Ooty Fern Hill Sterling Holidays
Sterling Ooty Fern Hill Ooty
Sterling Ooty Fern Hill Hotel
Sterling Ooty Fern Hill Hotel Ooty

Frequently asked questions

Does Sterling Ooty Fern Hill offer free cancellation for a full refund?
Yes, Sterling Ooty Fern Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sterling Ooty Fern Hill?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sterling Ooty Fern Hill?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 66 lb per pet. There's a charge of INR 2000 per pet, per day. Litter trays are available.
Is parking offered on site at Sterling Ooty Fern Hill?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Sterling Ooty Fern Hill?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sterling Ooty Fern Hill?
You can check in from noon - 6:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Sterling Ooty Fern Hill and nearby?
Sterling Ooty Fern Hill has a steam room, spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Sterling Ooty Fern Hill?
Yes, there's an on-site restaurant.
What's the area around Sterling Ooty Fern Hill like?
Sterling Ooty Fern Hill is a short 1-minute walk from Nilgiri Hills and 6 minutes' walk from Second World War Memorial Pillar.

Reviews

7.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

6.3/10

Amenities

7.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

anwar, 2-night trip
Verified Hotels.com guest review

6/10 Good

Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Verified Expedia guest review

4/10 Fair

Average stay experience
The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Hemanth, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A mixed bag of good, bad and ugly
The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Aseem, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

srisurendrakumar, 2-night trip
Verified Expedia guest review

6/10 Good

Dinner buffet is too crowded. Delay in response of staff for anything.
Rohini, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kimfa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
RONAK B, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

very Nice Property
Proverty is very Nice and hospitality is very good
Neha, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Absolutely horrible horrible access routes to this hotel. Pick any other place.
Sampath, 2-night family trip
Verified Expedia guest review