Orsett Hall Hotel

Photo gallery for Orsett Hall Hotel

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Indoor pool
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi

Overview of Orsett Hall Hotel

Orsett Hall Hotel

4.0 star property
4-star hotel in Grays with 2 bars/lounges and spa

8.2/10 Very good

265 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
Prince Charles Avenue, Grays, England, RM16 3HS
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
For families
  • Sofa bed
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • London Cruise Terminal - 7 min drive
  • Lakeside Shopping Centre - 8 min drive
  • Tilbury Fort - 8 min drive
  • Eastgate Shopping Centre - 9 min drive
  • Festival Leisure Park - 11 min drive
  • Crossways Business Park - 15 min drive
  • Darent Valley Hospital - 15 min drive
  • Orchard Theatre - 16 min drive
  • Queen's Theatre - 16 min drive
  • Crayford Greyhound Track - 17 min drive
  • Ingatestone Hall - 30 min drive

Getting around

  • London City Airport (LCY) - 26 min drive
  • London (SEN-Southend) - 30 min drive
  • Stansted Airport (STN) - 39 min drive
  • Stanford-Le-Hope Station - 4 min drive
  • Tilbury Town Station - 6 min drive
  • East Tilbury Station - 6 min drive

About this property

Orsett Hall Hotel

Orsett Hall Hotel puts you within a 10-minute drive of Lakeside Shopping Centre. You can visit the spa to indulge in deep-tissue massages, facials, or aromatherapy, and British cuisine is served at Garden Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a spa tub, and a sauna. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Orsett Hall Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Garden Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 14.50 per person (approximately)
  • Late check-out can be arranged for an extra charge of GBP 20

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

Also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Frequently asked questions

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Pool never open in the evening
Have stayed numorous times already, very pleasant hotel but online checkin is not an improvement over personally at the reception. Swimming pool is closed way too early in the evening/afternoon.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Onenight stay superior room. Room was clean with minor scuff and wear on the wall. The bed was rather comfy and the feather pillows were a plus. The room was located opposite a wedding venue but it was a nice sound to fall asleep to! Do bare this is mind if you dont like alot of noise. Dinner in the garden restaurant was delicious, service was quite slow considering the amount of people seated but was worth the wait and the staff were friendly enough. Breakfast was also served in the same room supplied in a buffet style. I did stick to the continental breakfast as the buffet fry up didnt look appealing but its personal taste and plenty to choose from. The swimming pool was a nice touch the water temperature was perfect there's a sauna, steam room and jacuzzi. I would recommend asking at the spa when the best time is to use the pool area facilities if you havent booked spa treatments as it can get busy. The grounds were lovley and it was a lovely chilled atmosphere overall. Will definitely be returning.
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Hotel was excellent. The hotel dose hold a lot of wedding functions that were on 2 nights of my 3 night stay if that bothers you in any way. Breakfast was great.
Ian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel great room nice location
Lester, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Beautiful grounds, dreadful rooms
Considering how amazing the grounds are the same is not to be said for the rooms. My husband and I were attending a wedding at the grounds over the weekend and booked a 2 night stay. Compared to all the other rooms our families were in, ours were substandard. The bathtub was blocked, pretty quickly fixed but a bit annoying. The fire alarm went off at 1/2am in the morning for quite some time. The bed was far from comfortable, a very bad sleep which ended with a bad back. There were easier ways to get to our room which we were not told about meant walking for about 10 minutes with a lot of luggage also finding a short cut to the car park was at the end of the stay. I am 100% sure, headphones were also left in the room but were convenitaly not found, my fault for leaving them but still were fairly expensive. Overall I would not recommend staying especially for the price we paid of nearly £300.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Short Break
My stay was good. The room was very clean and comfortable
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good Stay
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good stay
Rajish, 1-night trip with friends
Verified Hotels.com guest review