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Sheraton Shanghai Hongkou Hotel

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View from room
Indoor pool
Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
View from room

Overview of Sheraton Shanghai Hongkou Hotel

Sheraton Shanghai Hongkou Hotel

4.5 star property
Luxury hotel with 1 indoor pools, connected to the convention centre, near 1933 Old Millfun

8.4/10 Very good

269 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
No.59 Si Ping Road, Shanghai, Shanghai, 200080

Room options

About this area

What's nearby

  • In Hongkou District
  • The Bund - 9 min drive

Getting around

  • Hongqiao International Airport (SHA) - 16 min drive
  • Pudong International Airport (PVG) - 32 min drive
  • Shanghai Railway Station - 12 min drive
  • Shanghai South Railway Station - 16 min drive
  • Nanxiang North Railway Station - 20 min drive
  • Hailun Road Station - 2 min walk
  • North Sichuan Road Station - 11 min walk
  • Dongbaoxing Road Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • La Itamexi - 8 min walk
  • Wagas - 11 min walk
  • Niushi - 15 min walk
  • Haidilao Hot Pot - 15 min walk
  • 万寿斋 - 15 min walk

About this property

Sheraton Shanghai Hongkou Hotel

Sheraton Shanghai Hongkou Hotel offers an airport shuttle (available 24 hours) for CNY 680 per vehicle one way. Guests can indulge in massages, and Lobby Lounge, one of 3 restaurants, serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. The comfortable beds and helpful staff get good marks from fellow travellers. Public transportation is only a short walk: Hailun Road Station is steps away and North Sichuan Road Station is 11 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global), Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 471 rooms
  • Arranged over 37 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • 8 hot tubs
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Lobby Lounge – This buffet restaurant serves breakfast, lunch and dinner.
Yue (Chinese Restaurant) – This restaurant serves lunch and dinner. Open daily.
Miyabi (Japanese) – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in guest rooms for CNY 90 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (one way)

Renovations and closures

The following facilities are closed for Lunar New Year:
  • Bar/lounge
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for CNY 320.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)
  • GBAC STAR Facility Accreditation (global expert)
  • COVID-19 Guidelines (WHO)
  • WELL Health-Safety Rating (IWBI)

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Shanghai Hongkou Hotel
Shanghai Hongkou Sheraton
Sheraton Hotel Shanghai Hongkou
Sheraton Shanghai Hongkou
Sheraton Shanghai Hongkou Hotel
Sheraton Shanghai Hongkou
Sheraton Shanghai Hongkou Hotel Hotel
Sheraton Shanghai Hongkou Hotel Shanghai
Sheraton Shanghai Hongkou Hotel Hotel Shanghai

Frequently asked questions

Does Sheraton Shanghai Hongkou Hotel offer free cancellation for a full refund?
Yes, Sheraton Shanghai Hongkou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Shanghai Hongkou Hotel?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Sheraton Shanghai Hongkou Hotel on 11 February 2023 start from S$123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Shanghai Hongkou Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Shanghai Hongkou Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Sheraton Shanghai Hongkou Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Shanghai Hongkou Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sheraton Shanghai Hongkou Hotel?
Yes, an airport shuttle is available. The charge is CNY 680 per vehicle one way.
What are the check-in and check-out times at Sheraton Shanghai Hongkou Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Shanghai Hongkou Hotel and nearby?
On-site recreation at Sheraton Shanghai Hongkou Hotel includes aerobics and yoga. Soothe your senses in one of the 8 hot tubs or make use of other amenities, which include an indoor pool and a 24-hour fitness centre. Sheraton Shanghai Hongkou Hotel also has a sauna.
Are there restaurants at or near Sheraton Shanghai Hongkou Hotel?
Yes, there are 3 on-site restaurants. Nearby restaurants include La Itamexi (8-min walk), Wagas (11-min walk) and Niushi (15-min walk).
Does Sheraton Shanghai Hongkou Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sheraton Shanghai Hongkou Hotel like?
Sheraton Shanghai Hongkou Hotel is in Hongkou District, a short 2-minute walk from Hailun Road Station and 14 minutes' walk from 1933 Old Millfun.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

7.2/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

overall is ok but its quite old
TAN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love you
Very nice hotel convinient location, friendly staff
Po Wah, 1-night trip
Verified Hotels.com guest review

6/10 Good

reception people excellent. desk where they tell you where to go what to see level of English of staff was poor dining room on second floor food (breakfast, lunch and dinner) below par. Poor quality and cooking left a lot to be desired. So much tasteless food. had one Chinese meal at conference (maybe catered by Chinese restaurant in hotel equally bad as restaurant on level two.
fredlazin, 1-night business trip
Verified Expedia guest review

6/10 Good

Please be aware: Massage on the ground floor is a big scum!!!
5-night business trip
Verified Expedia guest review

10/10 Exceptional

Chung, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nothing unique about this hotel, staff are poor in english especially in the F&B outlets but they are all friendly.
2-night business trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

4/10 Fair

Musky smelling rooms with cockroaches
It's an international brand hotel and would expect better room quality.
Wei, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hong Ming, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review