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All properties in Ernakulam, Kerala, India

The Mercy Luxury Business Hotel

Waterfront hotel in Ernakulam with outdoor pool and restaurant

  • Free WiFi in lobby and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 26.
1 / 26Outdoor Pool
M.G Road, Ravipuram, Ernakulam, 682015, Kerala, India
5.6.
  • It was disappointed that the room service. They don't know how to manage the customer

    Jun 13, 2019

  • Poor service at the restaurant and disappointing food with a very limited buffet.

    Nov 22, 2018

See all 4 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 60 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby

For families

  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • On the waterfront
  • Durbar Hall Art Gallery - 18 min walk
  • Centre Square Mall - 28 min walk
  • Kerala Folklore Museum - 39 min walk
  • Bolgatty Palace - 3.9 mi / 6.2 km
  • Lulu Mall - 6.9 mi / 11.1 km

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Enter dates for 2 guests

Guests
  • Executive Room
  • Deluxe Room
  • Suite

Location

M.G Road, Ravipuram, Ernakulam, 682015, Kerala, India
  • On the waterfront
  • Durbar Hall Art Gallery - 18 min walk
  • Centre Square Mall - 28 min walk

What’s around

Landmarks

  • On the waterfront
  • Durbar Hall Art Gallery - 18 min walk
  • Centre Square Mall - 28 min walk
  • Kerala Folklore Museum - 39 min walk
  • Bolgatty Palace - 3.9 mi / 6.2 km
  • Lulu Mall - 6.9 mi / 11.1 km
  • Fort Kochi Beach - 6.6 mi / 10.7 km
  • Rameshwaram Temple - 3.9 mi / 6.2 km
  • Jawaharlal Nehru Stadium - 3.9 mi / 6.3 km
  • Changampuzha Park - 4.9 mi / 7.9 km
  • Spice Market - 5 mi / 8 km

Getting around

  • Cochin International Airport (COK) - 55 min drive
  • Ernakulam Junction Station - 21 min walk
  • Tripunittura Station - 11 min drive
  • Cochin Ernakulam North Station - 12 min drive

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite extended parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Health club

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English
  • Hindi
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Mercy Luxury Business
  • Mercy Luxury Business Hotel Kochi
  • Hotel The Mercy Luxury Business Hotel Kochi
  • Kochi The Mercy Luxury Business Hotel Hotel
  • The Mercy Luxury Business
  • The Mercy Luxury Business Hotel Hotel
  • The Mercy Luxury Business Hotel Ernakulam
  • Mercy Luxury Business Cochin
  • The Mercy Luxury Business Hotel Hotel Ernakulam
  • Mercy Luxury Business Hotel
  • Mercy Luxury Business Hotel Cochin
  • Mercy Luxury Business Hotel
  • Mercy Luxury Business
  • Hotel The Mercy Luxury Business Hotel
  • Mercy Luxury Business Kochi
  • The Mercy Luxury Business Hotel Kochi

Optional extras

Breakfast is offered for an extra charge of INR 200 for adults and INR 200 for children (approximately)

WiFi is available in guestrooms for an extra charge

Wired Internet access is available in public areas for an extra charge

Policies

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Mercy Luxury Business Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from noon - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kahawa Bistro (3-min walk), Milano Ice Cream (4-min walk), and French Toast (11-min walk).
  • The Mercy Luxury Business Hotel has an outdoor pool and a health club, as well as a garden.