Exe Victoria Palace

Photo gallery for Exe Victoria Palace

Down comforters, minibar, in-room safe, desk
Outdoor pool
Outdoor pool
Outdoor pool
Down comforters, minibar, in-room safe, desk

Overview of Exe Victoria Palace

UNESCO Sustainable Travel Pledge

Exe Victoria Palace

4.0 star property
Luxury hotel in San Lorenzo de El Escorial with outdoor pool and restaurant

8.2/10 Very good

241 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Meeting Facilities
Map
Calle Juan de Toledo, 4, San Lorenzo de El Escorial, Madrid, 28200
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Room service
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 59 min drive
  • Zarzalejo Station - 12 min drive
  • Robledo de Chavela Station - 13 min drive
  • El Escorial Station - 16 min walk

About this property

Exe Victoria Palace

Located near a train station, Exe Victoria Palace is a great choice for a stay in San Lorenzo de El Escorial. Guests can indulge in massages, and Renacimiento serves Mediterranean cuisine. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a sauna. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 35 per day; discounts available)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Mountain biking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (10010 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1951
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 26-inch plasma TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Renacimiento - This restaurant specializes in Mediterranean cuisine. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for EUR 30.56 per night

Parking

  • Parking is available nearby and costs EUR 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Exe Victoria Palace Hotel
Exe Victoria Palace San Lorenzo de El Escorial
Exe Victoria Palace Hotel San Lorenzo de El Escorial
Exe Victoria Palace Hotel
Exe Victoria Palace San Lorenzo de El Escorial
Exe Victoria Palace Hotel San Lorenzo de El Escorial

Frequently asked questions

Does Exe Victoria Palace offer free cancellation for a full refund?
Yes, Exe Victoria Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Exe Victoria Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Exe Victoria Palace?
Yes, there's an outdoor pool.
Are pets allowed at Exe Victoria Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Exe Victoria Palace?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Exe Victoria Palace?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Exe Victoria Palace?
No, this hotel doesn't have a casino, but Casino Gran Madrid (20-min drive) is nearby.
What is there to do at Exe Victoria Palace and nearby?
Have fun during the warmer months with activities nearby such as mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a garden.
Are there restaurants at or near Exe Victoria Palace?
Yes, Renacimiento offers alfresco dining and Mediterranean cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include La Chistera (4-min walk), Mesón 5 Bellotas (4-min walk), and Croché Cafetín (4-min walk).
What's the area around Exe Victoria Palace like?
Exe Victoria Palace is a short 8-minute walk from Royal Monastery of San Lorenzo de El Escorial and 3 minutes' walk from El Real Coliseo de Carlos III Theater. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Benjamin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel is not even close to a two star hotel. Room is very small and my shower is dirty with lots and mildew. I have to use flip-flops to take a shower. Breakfast is bad too.
Marcio, 2-night family trip
Verified Expedia guest review

6/10 Good

Would not class this as a 4 star hotel it should be a 3 star. Our room was ok but not as nice as the pictures online and looked a bit tired in need of some freshening up. Also paid quite a bit extra for a room with a balcony where others we were traveling with did not and they ended up with the same sized rooms, also with balconys with was frustrating!
Claire, 4-night family trip
Verified Expedia guest review

8/10 Very good

Convienent and Charming
Really close the the town and facilities, great checkin with plenty of Informatiin. We would liked to have stayed longer
Duane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Too expensive. Quality/Price ratio too high.
3-night family trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

An excellent choice for San Lorenzo
This was a great value hotel with clean and spacious rooms and pleasant common parts. It’s location is ideal for the sights in San Lorenzo. The pool was open for guests and looked very inviting.
Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

El precio demasiado elevado para no haber podido ir a la piscina debido a la gran ocupación que había, a pesar de haber reservado.
Marta, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was
Michael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The staff is so wonderfully attentive I wish they had a better product to work with. The pluses for this hotel are the location (steps from the bus station and just down the hill from El Escorial) and the breakfast which is included in the room price is incredibly varied and quite tasty. The hotel has managed to hold on to its Old World feel but unfortunately the rooms are very beat up. I stayed in two different rooms and they were both in poor condition. The walls were covered with scuff marks, the bathroom ceilings had serious water stains, and both rooms had heating issues (in one room it did not work so it was cold, in the other room I was not able to regulate the temperature at all and it was way too hot) and the bathroom cleanliness in the second room left a lot to be desired. The food at the restaurant for dinner was not what one would expect from a 4 star hotel. It was a shame. I did want to like this hotel a lot. It wasn't horrible and my stay was short, but one does expect more from a 4-star accommodation. Still, the staff, especially Patricia, made up for it.
ATherrien, 1-night trip
Verified Expedia guest review