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Hotel Helios Benidorm

Photo gallery for Hotel Helios Benidorm

Front of property
White sand
Outdoor pool, a heated pool, pool loungers, lifeguards on site
Outdoor pool, a heated pool, pool loungers, lifeguards on site
Balcony

Overview of Hotel Helios Benidorm

VIP Access
UNESCO Sustainable Travel Pledge

Hotel Helios Benidorm

3.0 star property
3-star hotel in Benidorm with spa and outdoor pool

9.4/10 Exceptional

807 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Filipinas, 12, Benidorm, Alicante, 3500

Room options

About this area

Getting around

  • Alicante (ALC-Alicante Intl.) - 38 min drive
  • La Vila Joiosa Tram Station - 12 min drive
  • Benidorm Tram Station - 30 min walk

Restaurants

  • Nepali Tandoori House - 2 min walk
  • Clay Oven - 2 min walk
  • Royale Secret - 3 min walk
  • Casa de Oro - 3 min walk
  • Duke of Wellington - 3 min walk

About this property

Hotel Helios Benidorm

Located in the entertainment district, Hotel Helios Benidorm is a great choice for a stay in Benidorm. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. An outdoor pool, a poolside bar and a fitness centre are other highlights at this Mediterranean hotel. Fellow travellers say great things about the pool and helpful staff.

Languages

Dutch, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 282 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 13 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • 24-hours off-site parking within 656 ft (EUR 10 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Lifeguard on site

What to do

  • Bike tour information
  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Electric bike charging stations
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Heated pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • Dutch
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Special features

Spa

SPA has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 5.50 for children
  • Safes in guest rooms can be used for EUR 3 per day

Children & extra beds

  • Cots/infant beds are available for EUR 6.0 per day

Parking

  • Self-parking costs EUR 13 per day
  • Parking is available nearby and costs EUR 10 per night (656 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>On-site parties or group events are strictly prohibited.</p> <p>This property uses wind, solar and geothermal energy. </p> <p>This property accepts major credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Benidorm Helios
Benidorm Helios Hotel
Benidorm Hotel Helios
Helios Benidorm
Helios Benidorm Hotel
Helios Hotel Benidorm
Hotel Helios Benidorm
Hotel Helios
Hotel Helios Benidorm Hotel
Hotel Helios Benidorm Benidorm
Hotel Helios Benidorm Hotel Benidorm

Frequently asked questions

Does Hotel Helios Benidorm offer free cancellation for a full refund?
Yes, Hotel Helios Benidorm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Helios Benidorm?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Hotel Helios Benidorm on 14 February 2023 start from S$97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Helios Benidorm?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Helios Benidorm?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Helios Benidorm?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Helios Benidorm?
Yes. Self-parking costs EUR 13 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Helios Benidorm?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Hotel Helios Benidorm?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (10-min walk) is nearby.
What is there to do at Hotel Helios Benidorm and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Helios Benidorm also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Helios Benidorm?
Yes, there's an on-site restaurant. Nearby restaurants include La Brasa (3-min walk), Country Ribs (4-min walk) and Dave's Chippy (4-min walk).
Does Hotel Helios Benidorm have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hotel Helios Benidorm have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Helios Benidorm like?
Hotel Helios Benidorm is a short 16-minute walk from Benidorm Palace and 10 minutes' walk from Casino Mediterraneo Benidorm. Travellers love the hotel's prime location.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Looked after when we arrived till we left.lovely staff, absolutely spotless, modern & great food.First time at the Helios will definitely be back.Great location as well
Annette, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Very clean hotel. Comfy beds, lovely en suite. Excellent breakfast with fabulous choices.
anthea, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Top place
Great place been a few times definitely back again
Harold, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Breakfast awful but hotel great
A group booking. Hotel is great. Breakfast on first day was brilliant. However that was it. After that the sausages wasn’t cooked properly eggs cold. Greasy and inconsistent. Almost like one chef is good and another is bad.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can’t be faulted
Can’t be faulted. Our, ‘go to’ hotel in Benidorm.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Winter trip
Stayed for 4 days Arrived slightly early and got our room right away We got a pool view which was lovely Can’t fault anything about this hotel staff so friendly and spotlessly clean
Susan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Hotel was lovely clean breakfast was so much choice.staff was amazing
Paula, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service all round clean hotel very convenient
Karen, 5-night trip with friends
Verified Hotels.com guest review