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Mercure Olbia Hotel & SPA

Photo gallery for Mercure Olbia Hotel & SPA

Exterior
Seasonal outdoor pool, open 9 AM to 7 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 9 AM to 7 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 9 AM to 7 PM, pool umbrellas, pool loungers
Family Suite, 1 Double Bed (Eclipse Suite) | Terrace/patio

Overview of Mercure Olbia Hotel & SPA

UNESCO Sustainable Travel Pledge

Mercure Olbia Hotel & SPA

4.0 star property
4-star hotel with spa, near Basilica of San Simplicio

8.2/10 Very good

466 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Via Puglie Snc, Olbia, OT, 7026
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Olbia
  • Port of Olbia - 34 min walk
  • Pittulongu Beach - 10 min drive
  • La Marinella Beach - 17 min drive
  • Cala Brandinchi Beach - 26 min drive
  • Capriccioli Beach - 31 min drive

Getting around

  • Olbia (OLB-Costa Smeralda) - 5 min drive
  • Olbia Station - 11 min walk
  • Su Canale Station - 13 min drive
  • Rudalza Station - 14 min drive

Restaurants

  • YUMÈ Nippon Restaurant - 4 min walk
  • Red Lyon - 11 min walk
  • La Dolce Vita cafe Olbia - 7 min walk
  • Nottambulando - 10 min walk
  • Trattoria La Vecchia Olbia - 3 min walk
Map

About this property

Mercure Olbia Hotel & SPA

Only 2.6 mi (4.2 km) from the airport, Mercure Olbia Hotel & SPA puts you 1.8 mi (2.9 km) from Port of Olbia and 5 mi (8 km) from Pittulongu Beach. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or manicures and pedicures. This upmarket hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers say good things about the pool and helpful staff.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 18 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

What to do

  • Mountain biking
  • Scooter/moped hire
  • Boat tours

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Seasonal outdoor pool
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 10 for children

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 7 PM
  • The seasonal pool is open from June to September
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hermaea
Hermaea Olbia
Mercure Hermaea
Mercure Hermaea Hotel
Mercure Hermaea Hotel Olbia
Mercure Hermaea Olbia
Mercure Olbia
Mercure Olbia Hermaea
Olbia Hermaea
Olbia Mercure
Mercure Olbia Hermaea Hotel Olbia
Mercure Olbia Hermaea Sardinia
Mercure Olbia Hotel
Mercure Olbia Sardinia
Mercure Olbia
Mercure Olbia & Spa Olbia
Mercure Olbia Hotel & SPA Hotel
Mercure Olbia Hotel & SPA Olbia
Mercure Olbia Hotel & SPA Hotel Olbia

Frequently asked questions

Does Mercure Olbia Hotel & SPA offer free cancellation for a full refund?
Yes, Mercure Olbia Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Olbia Hotel & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Olbia Hotel & SPA?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9 AM to 7 PM.
Are pets allowed at Mercure Olbia Hotel & SPA?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 18 lb per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Olbia Hotel & SPA?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Olbia Hotel & SPA?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Mercure Olbia Hotel & SPA and nearby?
Have fun with on-site activities such as mountain biking and boat tours. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a Turkish bath.
Are there restaurants at or near Mercure Olbia Hotel & SPA?
Yes, there's an on-site restaurant.
What's the area around Mercure Olbia Hotel & SPA like?
Mercure Olbia Hotel & SPA is a short 5-minute drive from Olbia (OLB-Costa Smeralda) and 9 minutes' walk from Basilica of San Simplicio.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Friendly staff, good location, great free parking availability. Bathroom could have been renovated, but nothing too bad. Limited food availability at the restaurant. Good breakfast.
Bruno, 7-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel standard was absolutely terrible. Clearly old and breaking down. The two main troubling problems we experienced are: - checkin and breakfast staff were rude. - shower drainage in our room was blocked and overflowed our entire bathroom floor after 1 minute of showering. Other minor thing a such as broken elevator buttons, key card entering the room was faulty.
Raymond, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Looks like was made with lego blocks. Carpets old and dirty, run down. Maybe spa ok but the rest is cheap and ugly. It is located in the middle of an a run down residential area and has no view of anything. Nothing as you would expect from the pictures.
david, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Catfishing
While I was searching for a hotel in Olbia one photo got my intention. An amazing beautiful indoor pool from Mercure. That was my main reason to pick Mercure rather any other hotel. After my check in I decided to chill a bit at the indoor pool before go for dinner, for my surprise this pool isn’t available for all the guests! If I wanted to use it, I have to pay €18 and use only for 2 hours! They told me this pool isn’t part of the hotel, however, it’s on - 1 floor. Okay, let’s pretend that’s not part of the hotel. Why use this pool as main picture here on Hotels.com? Why there’s no info on my booking about this pool rules? I felt cheated and I don’t have intentions to be guest of any other Mercure in my life.
Leandro, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Just don’t do it.
Beds hard. Old. Dated. Wires from tv. Sheet not cover. Dirty shower. Even my nans furniture is more up to date. Views of a building site and train track. 220 quid for a 2 star at bed.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Staff were so hard working but so very helpful and lovely despite present conditions they have to work and adapt too
Trish, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Spa not included in price
The spa is not included in the room price. This is not hotels.com's fault but rather the way the property chooses to advertise itself on this platform. It's very misleading that the main pictures of this hotel are the spa, but it does not state in three property details that it costs an extra 18 Euros.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Good service Location is not pleasant but close to City center
4-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review