See all properties

Choose dates to view prices

The Banjaran Hotsprings Retreat

Photo gallery for The Banjaran Hotsprings Retreat

Interior
Courtyard
Lake Villa ( No Child Allowed) | Premium bedding, down duvets, minibar, in-room safe
Meeting facility
Lake Villa ( No Child Allowed) | Bathroom sink

Overview of The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat

5.0 star property
Mountain hotel in Ulu Kinta with 2 restaurants and spa
9.4 out of 10 Exceptional
9.4/10 Exceptional

339 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is S$460
Price available on 26/06/2023
Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Free theme park shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Airport shuttle
For families
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Ulu Kinta
  • Ipoh Parade - 10 min drive
  • Aeon Station 18 - 16 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 22 min drive
  • Ipoh Railway Station - 11 min drive
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • Restoran Sajian Sazlee - 10 min walk
  • Kedai Kopi Rossi Taman Perpaduan - 15 min walk
  • Qayyum Cafe - 8 min walk
  • Warung D’unta - 12 min walk
  • Roti Bakar Corner Tmn Perpaduan - 15 min walk
Map

About this property

The Banjaran Hotsprings Retreat

A great choice for a stay in Ipoh, The Banjaran Hotsprings Retreat features an airport shuttle. Guests can visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments, and The Pomelo, one of 2 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. The helpful staff and restaurant get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 12
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking

Transfers

  • Airport shuttle*

Off-site

  • Free theme park shuttle

Other information

  • Smoke-free property
  • Caters to adults only
  • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Yoga classes
  • Hot springs
  • Shopping
  • Golfing nearby
  • Rafting nearby

Working away

  • Meeting room
  • Conference space (430 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 31 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • DVD player
  • 49-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Premium bedding

What to enjoy

  • Garden

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a spa tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.

Dining

The Pomelo – This restaurant serves breakfast, lunch and dinner.
Jeffs Cellar – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar – On-site bar. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: MYR 500.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately MYR 150 per person
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 450 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7 PM
  • Hot springs access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat offer free cancellation for a full refund?
Yes, The Banjaran Hotsprings Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Banjaran Hotsprings Retreat?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on 26 June 2023 start from S$460, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Banjaran Hotsprings Retreat?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Banjaran Hotsprings Retreat?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7 PM.
Are pets allowed at The Banjaran Hotsprings Retreat?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Banjaran Hotsprings Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by The Banjaran Hotsprings Retreat?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Banjaran Hotsprings Retreat?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
What is there to do at The Banjaran Hotsprings Retreat and nearby?
Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. Additional recreation on-site includes yoga and hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Banjaran Hotsprings Retreat also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Banjaran Hotsprings Retreat?
Yes, there are 2 on-site restaurants.
Does The Banjaran Hotsprings Retreat have any outdoor private spaces?
Yes, every room features a garden.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.3/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

8/10 Very good

The villa we booked was nice, however it needs more maintenance given that it’s only 13-14 years old. Apart from this, the hotspring pools were awesome , villa jacuzzi too.
Sze Hwee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

View from our patio.
Richard, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Caution on the traffic issue
Fantastic evironment and villa Taxi and bus are very difficlut to get, we took more than 1 hour in front of Ipoh Railway Station for grabcar. Hotel could not help at all. Check-on took very lone time about 45 minuntes, only one front desk staff. Interrupted shower hot water supply, only little drops.
Hsi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pui Chi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic resort to relax and chill. The whole place is just so serene and felt amazing. Breakfast was wonderful. Staffs were all very courteous. Service was tip-top.
Verified Expedia guest review

10/10 Exceptional

Really a place for you to relax and enjoy. But when there's event happening it might be noisy especially if your villa is near to the event place. Other than overall is perfect!
Verified Expedia guest review

10/10 Exceptional

PeiShee, 1-night trip
Verified Expedia guest review

4/10 Fair

Nice environment, exclusive.
CheauJen, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jummaida, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is amazing.. we loved the relaxing atmosphere. If you want a quiet get away then you can’t go past this place. Loved the whole experience.
Tania, 2-night romance trip
Verified Expedia guest review