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Hotel Indigo London Tower Hill, an IHG Hotel

Photo gallery for Hotel Indigo London Tower Hill, an IHG Hotel

Standard Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Dining
Lobby lounge
Shower, hair dryer, dressing gowns

Overview of Hotel Indigo London Tower Hill, an IHG Hotel

Hotel Indigo London Tower Hill, an IHG Hotel

4.0 star property
Upmarket hotel within easy reach of Tower of London
9.4 out of 10 Exceptional
9.4/10 Exceptional

856 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
Map
142 Minories, Matheson House, London, England, EC3N 1LS
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Concierge services
  • Luggage storage
  • Porter/bellhop
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In London City Centre
  • Tower Bridge - 11 min walk
  • Thames River - 11 min walk
  • Tower of London - 11 min walk
  • The Shard - 21 min walk
  • St. Paul's Cathedral - 23 min walk
  • London Bridge - 23 min walk
  • Brick Lane - 2 min drive
  • Sky Garden - 2 min drive
  • Liverpool Street - 2 min drive
  • Borough Market - 3 min drive

Getting around

  • London (LCY-London City) - 24 min drive
  • London (STN-Stansted) - 43 min drive
  • London (LTN-Luton) - 51 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • London Fenchurch Street Station - 4 min walk
  • London Liverpool Street Station - 10 min walk
  • London Moorgate Station - 16 min walk
  • Aldgate Station - 2 min walk
  • Tower Gateway Station - 4 min walk
  • Aldgate East Station - 5 min walk

Restaurants

  • Itsu - 1 min walk
  • The Three Tuns - 2 min walk
  • Cococure - 1 min walk
  • Thai Square - 1 min walk
  • Peter's Cafe - 2 min walk
Map

About this property

Hotel Indigo London Tower Hill, an IHG Hotel

Hotel Indigo London Tower Hill, an IHG Hotel offers a great location, putting you within a 15-minute walk of Tower Bridge and Tower of London. Free perks include WiFi and wired Internet. This upmarket hotel is also a short five-minute drive from London Bridge and St. Paul's Cathedral. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Aldgate Station is steps away and Tower Gateway Station is 4 minutes.

Languages

English, Filipino, Lithuanian, Polish, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Use of nearby fitness centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per night

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Indigo Hill
Hotel Indigo London Tower
Hotel Indigo London Tower Hill
Indigo London Tower Hill
London Tower Hill Hotel Indigo
Hotel Indigo London Tower Hill England
Hotel Indigo London Tower Hill
Hotel Indigo London Tower Hill an IHG Hotel
Hotel Indigo London Tower Hill, an IHG Hotel Hotel
Hotel Indigo London Tower Hill, an IHG Hotel London
Hotel Indigo London Tower Hill, an IHG Hotel Hotel London

Frequently asked questions

Does Hotel Indigo London Tower Hill, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo London Tower Hill, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo London Tower Hill, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo London Tower Hill, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Indigo London Tower Hill, an IHG Hotel?
Sorry, there's no on-site parking at Hotel Indigo London Tower Hill, an IHG Hotel.
What are the check-in and check-out times at Hotel Indigo London Tower Hill, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Indigo London Tower Hill, an IHG Hotel and nearby?
Recommended spots to visit include Tower of London (11-min walk) and St. Paul's Cathedral (1.2 mi), along with The British Museum (2.5 mi) and London Eye (2.5 mi).
What's the area around Hotel Indigo London Tower Hill, an IHG Hotel like?
Hotel Indigo London Tower Hill, an IHG Hotel is a short 2-minute walk from Aldgate Station and 11 minutes' walk from Tower Bridge. Travellers give top marks for the hotel's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Gayle, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location, close to Tower Bridge and train station.
Benigno, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brendan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent choice of hotel.
Excellent service. Lovely, clean hotel and staff were helpful and friendly. Perfect location too. Would definitely recommend and will be staying again.
Jacky, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Derrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vikki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would recommend
Arrived at 11am to leave our bags but to our delight a room was ready. The room was spacious and bright. Housekeeping was excellent. Front desk staff were very friendly too. This hotel is really central - around an 8 minute walk from Liverpool Street Rail Station and Tower Bridge literally at the bottom of the road.
Kathleen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Fiona, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Solo traveler review
To start with I had lot of luggage and, there was no help offered/provided. Then the room was not cleaned after the previous guest and, there was trash in the washroom bin that belonged to previous guest. To continue further the washroom has glass windows and, is freezing cold with no option of heating/insulation. Except for the location nothing is good for this hotel, steer clear and, look for other options. I paid 120 pounds per night for such horrible service so never coming back.
Shayani, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One Night Stay
Hotel was clean, modern, centrally located for what we were doing. Staff were very polite and helpful We would definitely stay again.+++++
MARK, 1-night trip
Verified Hotels.com guest review