Hotel Daniela

4.0 star property
4-star hotel in Zermatt with 2 restaurants and spa

Choose dates to view prices

Hotel Daniela

Photo gallery for Hotel Daniela

Front of property
View from property
Minibar, in-room safe, desk, blackout curtains
2 restaurants, lunch, dinner served; fondue

Overview of Hotel Daniela



Property highlights

  • Spa
  • Pet-friendly
  • Free breakfast
  • Free WiFi
  • Gym
  • Restaurant
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Garden
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Cosy Room

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

Alpine Roof Suite

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Swiss Style Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Swiss Style Double Room Plus

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Swiss Style Family Room

  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Basic Room, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 9 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)


  • Restaurant Schäferstube - 1 min walk
  • Old Zermatt - 1 min walk
  • Tradition Julien Zermatt - 1 min walk
  • Fuji of Zermatt - 2 min walk
  • Restaurant Max Julen - 2 min walk

About this property

Hotel Daniela

A great choice for a stay in Zermatt, Hotel Daniela features an airport shuttle. After relaxing at the sauna, guests can enjoy fondue at Schaeferstube, which serves dinner and is one of 2 restaurants. Other highlights at this upmarket hotel include a bar/lounge, a steam room and a terrace.


English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 3 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs only)*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking


  • Airport shuttle*
  • Free train station pickup

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Access to nearby indoor pool
  • Free use of nearby fitness centre
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff
  • Bike hire
  • Ski storage


  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Full-service spa
  • Sauna
  • Steam room
  • Reception hall


  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Schaeferstube – This restaurant specialises in fondue and only serves dinner.
Restaurant Julen – This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge


  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Frequently asked questions

Does Hotel Daniela offer free cancellation for a full refund?
Yes, Hotel Daniela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Daniela?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Daniela?
Yes, dogs are welcome. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Daniela?
Sorry, there's no on-site parking at Hotel Daniela.
Is an airport shuttle service offered by Hotel Daniela?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Daniela?
You can check in from 3 PM - 9 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Daniela and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Daniela also has a garden and access to a nearby indoor pool.
Are there restaurants at or near Hotel Daniela?
Yes, there are 2 on-site restaurants, featuring fondue.
What's the area around Hotel Daniela like?
Hotel Daniela is a short 9-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Zermatt–Sunnegga Funicular.







Staff & service




Property conditions & facilities




10/10 Exceptional

Michael, 5-night trip
Verified guest review

10/10 Exceptional

Mountain Perfection
The warmest welcome, the most beautiful balcony view, and helpful staff. After arriving on a whim and with no plans, we ended up taking the perfect advice from Julika. Train to Gronergrat, hiking, dinner at the Julen ( the best arugula soup!), finding the herd of sheep, and exploring town. Easily located, abundant breakfast options, cozy lobby, smart business branding, comfortable rooms, and a family story of grit and excellence. A stay to be remembered! Thank you!
1-night trip
Verified guest review

10/10 Exceptional

Great cozy hotel. Awesome staff, wonderful breakfast and a relaxing spa. The details like the welcome board/map, flowers and a chocolate in the room were a nice touch. The free sweets and mini bar, also a nice touch. Great location and our room had view of the Matterhorn. Highly recommend this hotel.
Rebecca, 2-night family trip
Verified guest review

10/10 Exceptional

This property is in a very convenient location with the Matterhorn Express, many restaurants and shops within walking distance. It’s about 10min walk from the Zermatt train station. The staff is very friendly. We enjoyed our stay and will definitely come back for our next trip.
Maggie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Regina, 3-night family trip
Verified guest review

10/10 Exceptional

Really lovely little hotel with breakfast included and high quality materials used so as a couple we were very happy with their staff and offering
Shishir, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Douglas, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Sarara, 1-night trip
Verified Expedia guest review

6/10 Good

Great stay
Great place for a quick stay to see Zermattt. Hotel us in excellent condition and well maintained property. Check in could have been better. If you don’t fill in the email behore then you have to do it online on a screen when you arrive. Someone ahead of us had not filled it ou, and neither did we do waiting for the guest ahead then for us to fill it out was a delay. Having a few screens available for use would speed this up. The nice lady at breakfast is wonderful and cheery. Breakfast is very good. Homey experience. The walk to the train station is about 10-15 min. In an area away from most businesses, close enough to walk to. The Mountain View is great of the Matterhorn.
2-night trip with friends
Verified guest review

10/10 Exceptional

Chris, 1-night trip
Verified guest review