Sheraton Hsinchu Hotel

Photo gallery for Sheraton Hsinchu Hotel

Primary image
Indoor pool
1 bedroom, down comforters, Select Comfort beds, minibar
1 bedroom, down comforters, Select Comfort beds, minibar
1 bedroom, down comforters, Select Comfort beds, minibar

Overview of Sheraton Hsinchu Hotel

Sheraton Hsinchu Hotel

4.5 star property
Luxury hotel in Zhubei with spa and indoor pool

8.8/10 Fabulous

728 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
No. 265, Dong Sec 1, Guangming 6th Rd, Zhubei, Hsinchu County, 302
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Room service
  • 2 coffee shops/cafes
  • Business center
  • Airport shuttle
For families
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Zhubei
  • National Tsing Hua University - 7 min drive
  • Leo Foo Village Theme Park - 34 min drive
  • Windows on China Theme Park - 33 min drive

Getting around

  • Taoyuan International Airport (TPE) - 38 min drive
  • Zhubei Station - 4 min drive
  • Hsinchu Xinhuang Station - 6 min drive
  • Hsinchu HSR Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Sheraton Hsinchu Hotel

Sheraton Hsinchu Hotel offers an airport shuttle (available 24 hours) for TWD 2600 per vehicle one way. Guests can visit the spa to indulge in massages, facials, or body treatments, and Lobby Lounge serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 770 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 20
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2002 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

Dining

Lobby Lounge - This café serves brunch, lunch, dinner, and light fare.
Feast - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
YUE Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Japaness Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fresh Corner - This café serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of TWD 770 for adults and TWD 385 for children (approximately)
  • Airport shuttle service is offered for an extra charge of TWD 2600 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for TWD 1100.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Children under 18 years old are not allowed in the club lounge.

Also known as

Hotel Sheraton Hsinchu
Hsinchu Sheraton Hotel
Sheraton Hotel Hsinchu
Sheraton Hotel Hsinchu Taiwan
Sheraton Hotel Taiwan
Sheraton Hsinchu
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel Taiwan
Sheraton Hsinchu Taiwan
Sheraton Taiwan
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Zhubei
Sheraton Hsinchu Hotel Hotel
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Hotel Hotel Zhubei

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

Poor sound isolation (frequent weird noise even during midnight), weak hairdryer, hard bed and bad check-in and -out experience (neither explanation of facilities during check-in nor inquiry of feedbacks during check-out) Not worth the price compared to other hotels at similar price range
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Crowd control was terrible when going to breakfast. Wait for 30mins to get into the restaurant. Food was not refilled and the options were few.
Cheng-You, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Charlie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

HSUEH CHANG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Trip to Hsinchu for a marathon
Clean hotel close to the Hsinchu County Stadium with a few hot pot restaurant in the area
Tri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best one stop all around wedding
The only thing I regret is not having been able to visit the spa/pool area nor having tried the breakfast buffet, due to the fact we were there for a wedding taking place at the hotel, and thus celebration was the top priority. Yet, everything else—in room dining included—was first class.
Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yijia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hsuan, 1-night family trip
Verified Hotels.com guest review