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Relais Spa Val d'Europe

4 starsThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
1, rue des Grands PresChessySeine-et-Marne77700France
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
698See all 698 Hotels.com reviews
From 1,308 reviewsTripAdvisor Traveller Rating

Relais Spa Val d'Europe

from S$125
  • Junior suite executive (VIP Services)
  • Premium room (connecting)
  • Premium Room & Junior Suite Communicating
  • Junior Suite
  • Suite Executive Duplex VIP Services
  • Premium Room, Multiple Beds
  • Junior Suite, Terrace
  • Junior Suite
  • Premium Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 15 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Offsite

  • Free theme park shuttle

Other information

  • Smoke-free property

Also known as

  • Relais Spa
  • Relais Spa Chessy
  • Relais Spa Hotel
  • Relais Spa Hotel Chessy
  • Relais Spa Val d`Europe Hotel Chessy
  • Relais Spa Val D'Europe Chessy
  • Relais Spa Val d'Europe Hotel Chessy
  • Relais Spa Val d'Europe Hotel
  • Relais Spa Val d'Europe

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

Deposit: EUR 250 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Nuxe has 7 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Brasserie Flo - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Franklin - Onsite bar. Open daily.

Relais Spa Val d'Europe’s small print

Also known as

  • Relais Spa
  • Relais Spa Chessy
  • Relais Spa Hotel
  • Relais Spa Hotel Chessy
  • Relais Spa Val d`Europe Hotel Chessy
  • Relais Spa Val D'Europe Chessy
  • Relais Spa Val d'Europe Hotel Chessy
  • Relais Spa Val d'Europe Hotel
  • Relais Spa Val d'Europe

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

Deposit: EUR 250 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 698 reviews

Relais Spa Val d'Europe
Good3.0 / 5
Good hotel but poor staff service
We had a connecting room and it was comfortable for my family of four. The room had a modern decor and the bed was comfortable. We had booked for room with breakfast but upon checking in the reception staff seem unsure and told us to check with the morning staff the next day. We showed him our hotel.com voucher and he gave us the hotel voucher. No problem on 1st and 2nd day, but on the 3rd, we were surprised when told our names did not show in the breakfast list! The bath tub in both rooms clogged easily and it was frustrating to use it. It seems that the hotel does not have the policy to replenish the shampoo bottle. When we approached the night duty reception staff, we were told that that was an apartment hotel and they do not provide beyond the first day. He told us to go and buy the shampoo ourselves at almost 9/10pm at night. He attitude was not helpful at all. Breakfast was okay but staff not friendly. They just stare at you with no smiles. Overall, the hotel staff from the reception to the restaurant are not very helpful or friendly.
3 night family trip
Relais Spa Val d'Europe
Outstanding5.0 / 5
Very friendly and efficient, (free & on-demand) concierge shuttle, to and from Disneyland Paris. Just a phone call away. Brilliant!
1 night romance trip
Relais Spa Val d'Europe
Outstanding5.0 / 5
Fantastic hotel, great room
Lovely hotel, very high end feel for what is effectively a Disney location
1 night family trip
Relais Spa Val d'Europe
Outstanding5.0 / 5
Good enough hotel
The hotel was good but the room was a bit noisy at night coz the glass doesn't prevent the noise from coming in. Also the breakfast is overvalued and there isn't much variety at all.
4 night family trip
Relais Spa Val d'Europe
Outstanding5.0 / 5
Great stay - highly recommend.
Stayed for 4 nights in September - trip was for Disneyland Paris. Room was very comfortable and quiet. I had no issues while there. Close to shopping mall that had a grocery store - very convenient. They will drive you back and forth from Disneyland Paris anytime during operating hours. Staff were great. Only issue I had was no orderly line ups to speak with reception. Train/metro station within walking distance. Really enjoyed my stay and was happy with my choice.
4 night trip

See all reviews

Relais Spa Val d'Europe

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