A great stay at Novotel Swan Valley Vines Resort in The Vines can include a round of golf at the 18-hole course. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Muscats Restaurant, which is one of 2 restaurants and serves breakfast and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Italian, Japanese, Russian
At a glance
Hotel size
150 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6 AM
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Parking
Free on-site self-parking
On-site parking includes off-street options
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–9:00 AM
2 restaurants
2 bars/lounges
3 coffee shops
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Mini golf
Playground
Children's menu
Pool gate
What to do
Tennis lessons
Racquetball/squash
Golf lessons
Golfing
Mini golf
Winery tours nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (2540 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
3 buildings/towers
Built in 1989
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness centre
Golf course on-site
Golf driving range on-site
3 outdoor pools
Golf pro shop on-site
Hot tub
4 outdoor tennis courts
Vineyard
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Food and drink
Cookware, dishes and utensils
More
Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Muscats Restaurant – Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.
Thge Vines Cafe and Bar – Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.
Greenside Cafe – Overlooking the golf course, this café serves breakfast and lunch.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately AUD 35 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Cots/infant beds are available for AUD 10.0 per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Swan
Novotel Swan Resort
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort
Novotel Swan Valley The Vines Hotel The Vines
The Novotel Vines Resort Swan Valley The Vines
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort Hotel
Novotel Swan Valley Vines Resort The Vines
Novotel Swan Valley Vines Resort Hotel The Vines
Frequently asked questions
Does Novotel Swan Valley Vines Resort offer free cancellation for a full refund?
Yes, Novotel Swan Valley Vines Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Swan Valley Vines Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Novotel Swan Valley Vines Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Swan Valley Vines Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Swan Valley Vines Resort?
Check-in start time: 2 PM; check-in end time: 6 AM. Check-out time is 10 AM.
What is there to do at Novotel Swan Valley Vines Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes racquetball/squash. Relax in the hot tub or enjoy the use of other amenities, which include 3 outdoor pools and 2 bars. Novotel Swan Valley Vines Resort also has a 24-hour fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Novotel Swan Valley Vines Resort?
Yes, there are 2 on-site restaurants, featuring golf course views.
Does Novotel Swan Valley Vines Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
Novotel Swan Valley Vines Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
10 December 2024
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Novotel Vines Swan Valley - Perfect
Room was large and very comfortable. Only suggestion it took a while to work out the air conditioner settings as there were no instructions in room. The complex was very clean and worth the cost, we used the pool which was large, clean and had no problem in getting a sun lounge.
DAVID
DAVID, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Laura
Laura, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Guests are an inconvenience.
Room was noisy with corridor outside our room used as a thoroughfare by everyone going to or from other rooms at all hours. Waiting staff in cafe restaurant were abrupt. It was obvious customers were just an inconvenience to them. This resort clearly rests on its laurels when it comes to
customer service.
Gordon
Gordon, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Bruce
Bruce, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
nice hotel, upgrade of room worth it.
Kaitlyn
Kaitlyn, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
sophie
sophie, 1-night trip
Verified Expedia guest review
2/10 Poor
25 August 2024
Staff are rude and hard to get hold of by phone. Finally got through on phone to book which was obviously not reception and they wouldn't match price of online booking so booked online....when it came to the time of stay I needed to change date as I had a family member dying they would not change a date of a booking.... horrible service and horrible people...
Rachel
Rachel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Magdelina
Magdelina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
We had our wedding at The Vines and it was so amazing, the staff and venue was great and we have so many amazing memories now.
Kieran
Kieran, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Perfect holiday resort. Minor things. We are “old”. Would have preferred a menu in room, rather than scanning QR codes. Maybe biscuits for our morning “cuppa”. Minor. Loved everything. We WILL be back.
Richard
Richard, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
9 August 2024
Open space. Big pool. Lots to do.
Loved having kangaroos and beautiful friendly birds. Rooms a good size.
jocelyn
jocelyn, 1-night romance trip
Verified Expedia guest review
8/10 Very good
2 August 2024
stopover enroute north from airport
attractive surroundings .very comfortable big bed. location suited our trip. helpful staff. ok cafe food
Russell
Russell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Pleasant stay
Rodney
Rodney, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Excellent stayed.
Chun Wah
Chun Wah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Grant
Grant, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Great place to unwind
Kevin
Kevin, 5-night trip
Verified Expedia guest review
8/10 Very good
5 July 2024
The staff were lovely. The room was lovely with a good view. The only thing was it was very noisey in the room above us sounded like someone running across the room constantly went on until about 11pm we worked out it must have been a gym above us because we heard what sounded like weights being dropped on the floor too. Thank you it is a lovely place to stay other than the noisy gym above.
Jenny
Jenny, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
30 June 2024
Was a lovely quiet place to stay close to Ellenbrook shops and Midland. Rooms were clean staff super helpful and friendly 😀
Leeanne
Leeanne, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
23 June 2024
Very beautiful place
Amanda
Amanda, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
16 June 2024
Beautiful and a quiet environment. Nice golf resort.
Haowen
Haowen, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Lovely location. Staff were helpful and professional. I’ll be back!
Leah
Leah, 1-night trip
Verified Expedia guest review
6/10 Good
11 June 2024
Nice and chill location. Big compound. Has a hot jacuzzi pool. Tried calling room service and front desk on first night for 10x and no one answered. Found cockroaches in the room twice. Cleaning of room was ok. Service can be improved for sure.