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Impiana Hotel Ipoh

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2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Executive Double Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Impiana Hotel Ipoh

Impiana Hotel Ipoh

4.0 star property
4-star hotel in Ipoh with 2 outdoor pools and restaurant

6.2/10 Good

176 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
18, Jalan Sultan Nazrin Shah, Ipoh, Perak, 30250

Room options

About this area

What's nearby

  • Heart of Ipoh
  • Aeon Station 18 - 17 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 7 min drive
  • Ipoh Railway Station - 7 min drive

Restaurants

  • Chang Jiang White Coffee - 3 min walk
  • STG Tea House Cafe - 3 min walk
  • Mustard Sandwich House - 12 min walk
  • Indulgence Restaurant and Living - 12 min walk
  • Nasi Kandar Yong Suan - 14 min walk

About this property

Impiana Hotel Ipoh

A great choice for a stay in Ipoh, Impiana Hotel Ipoh is only 2.6 mi (4.1 km) from the airport. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at The Bistro, which serves fusion cuisine and is open for dinner. Other highlights at this upmarket hotel include a bar/lounge, a 24-hour fitness centre and a children's pool. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • On-site self-parking (MYR 4 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Grab bar in bath
  • Bathroom emergency pull cord
  • Accessible bath

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bistro – This bistro specialises in fusion cuisine and serves dinner and light fare.
The Coffee House – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Deli – This café serves breakfast, brunch, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 31.80 for adults and MYR 19.50 for children

Children & extra beds

  • Rollaway beds are available for MYR 95.0 per day

Parking

  • Self-parking costs MYR 4 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Impiana
Hotel Ipoh
Impiana Hotel
Impiana Hotel Ipoh
Impiana Ipoh
Impiana Casuarina Ipoh
Impiana Hotel Ipoh Ipoh
Impiana Hotel Ipoh Hotel
Impiana Hotel Ipoh Hotel Ipoh

Frequently asked questions

Does Impiana Hotel Ipoh offer free cancellation for a full refund?
Yes, Impiana Hotel Ipoh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Impiana Hotel Ipoh?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Impiana Hotel Ipoh on 19 February 2023 start from S$57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Impiana Hotel Ipoh?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Impiana Hotel Ipoh?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Impiana Hotel Ipoh?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Impiana Hotel Ipoh?
Yes, there's free valet parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Impiana Hotel Ipoh?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Impiana Hotel Ipoh and nearby?
Impiana Hotel Ipoh has 2 outdoor pools and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Impiana Hotel Ipoh?
Yes, The Bistro offers fusion cuisine and garden views. Nearby restaurants include Chang Jiang White Coffee (3-min walk), STG Tea House Cafe (3-min walk) and Mustard Sandwich House (12-min walk).
What's the area around Impiana Hotel Ipoh like?
Impiana Hotel Ipoh puts you in the heart of Ipoh. Popular attractions include Dataran Ipoh, which is 3 minutes away by car. Travellers recommend the hotel for its quiet location.

Reviews

6.2

Good

6.0/10

Cleanliness

6.9/10

Staff & service

6.5/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

REINHARD, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly and Helpful staff, hotel building is slightly aged but is being renovated and is recovering from recent downturn in business from COVID. Standard of Hotel is acceptable, it's 10 mins walking distance from large shopping centre and various outlets, plus local restaurant and tea houses close by within 5 minutes walk. Staff are genrally very friendly and welcoming, and keen to address any issues when brought to their attention. Hotel is also used for conferences and meetings. Reasonable rates and value.
Jonathan, 26-night business trip
Verified Hotels.com guest review

2/10 Poor

Noor Azlan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Zulkefli, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very old property, room is very dark, it should be refurbished.
3-night family trip
Verified Expedia guest review

8/10 Very good

The lady at front office was helpful and attentive.
2-night business trip
Verified Hotels.com guest review

6/10 Good

The cleanliness of the room especially the toilet need to be improved. I got shoe footsteps in the bathtub which obviously was not clean properly before we check-in. Indeed the room requires to refurbish, and the pool needs proper maintenance too. However, the breakfast is superb. Husband and I really love the food served.
1-night romance trip
Verified Expedia guest review

4/10 Fair

Please clean up and fix your furniture. Needs a big overhaul of the property
Chin Wei, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Old hotel not worth price paid
Overall I think this hotel does not deserve a 4-star rating, maybe 3, or even 2 Firstly, the first room I checked in smelled of stale air and wet carpets, I requested to change rooms and was allowed another room on another floor. This room although did not smell bad, but smelled really old instead. The toilets were dirty, with mold everywhere, especially the bath curtain, really disgusting. Furniture in the room also already broken and not fixed. Overall, not worth the price charged, although the breakfast was good.
1-night business trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review