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MR Hotel

Photo gallery for MR Hotel

Property entrance
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk
Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Overview of MR Hotel

MR Hotel

3.5 star property
3.5-star hotel in Santiago with outdoor pool and restaurant

8.0/10 Very good

189 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool and 3 spa tubs
  • Fitness centre
  • Sauna
  • Room service
  • Business centre
  • 8 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Providencia
  • Costanera Center - 5 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 26 min drive
  • Santiago Central Station - 26 min drive
  • Pedro de Valdivia Station - 2 min walk
  • Los Leones Station - 5 min walk
  • Manuel Montt Station - 12 min walk

Restaurants

  • Elkika Ilmenau - 2 min walk
  • Liguria - 3 min walk
  • La Pizza Nostra - 3 min walk
  • Juan Valdez Café - 3 min walk
  • Olimpia - 3 min walk

About this property

MR Hotel

MR Hotel is a great choice for a stay in Santiago. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness centre and a sauna. Fellow travellers like that it's only a short walk to public transportation: Pedro de Valdivia Station is 2 minutes away and Los Leones Station is 5 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • 3 hot tubs
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 24-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 50.00 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

Also known as

Hotel Neruda
Hotel Neruda Santiago
Neruda Hotel
Neruda Santiago
Neruda Hotel Santiago
Hotel Neruda
MR Hotel Hotel
MR Hotel Santiago
MR Hotel Hotel Santiago
MR HOTEL (ex Hotel Neruda)

Frequently asked questions

Does MR Hotel offer free cancellation for a full refund?
Yes, MR Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at MR Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at MR Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at MR Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at MR Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at MR Hotel?
You can check in from 3:00 PM - 12:30 AM. Check-out time is noon.
What is there to do at MR Hotel and nearby?
MR Hotel has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near MR Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Lomit's (3-min walk), Planet Sushi (3-min walk) and La Bifería (3-min walk).
Does MR Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around MR Hotel like?
MR Hotel is a short 2-minute walk from Pedro de Valdivia Station and 14 minutes' walk from Costanera Center. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and location
Troy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

This hotel is located in Providencia, in one of the most iconic avenues of Santiago. You will have access to the metro and buses just a few steps from the hotel. The rooms are a bit outdated; however the beds are very comfortable, and best of all the rooms are extremely spacious. The staff are very helpful. A special shout out to the waiters and the guys in charge of the parking. Our stay was just over 3 weeks. Excellent value!
veronica, 8-night family trip
Verified Expedia guest review

8/10 Very good

Marcelo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good choice
Lovely hotel in a great area. Plenty of places to eat and shop nearby. Me to station very close
8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel con amable personal que ayudan bastante. Las habitaciones son muy cómodas y bonitas. Las camas son buenas y los baños bonitos con buenas duchas. La ubicación es excelente con muchos restaurantes, bares y tiendas muy cerca. Quedé en el hotel en dos ocasiones y es el mejor hotel en que he quedado en Santiago. Una excelente experiencia.
Troy, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

CARLOS, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff were so helpful and friendly. Breakfasts were included and the buffet was extensive and delicious. Did not have a chance to use the gym or parking. Hotel has been nicely redone and is redesigned with required eco standards.
Steev, 2-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

In middle of the difficult situation that Chile have, the hotel should be able to offer some options for the clients to take dinner o to buy some food. The restaurant was closed when the costumers more need it.
7-night romance trip
Verified Expedia guest review