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DoubleTree by Hilton Cape Town - Upper Eastside

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Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Deluxe Loft, 1 King Bed, Kitchenette | Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of DoubleTree by Hilton Cape Town - Upper Eastside

DoubleTree by Hilton Cape Town - Upper Eastside

4.0 star property
4-star hotel in Salt River with restaurant and bar/lounge
8.6 out of 10 Fabulous
8.6/10 Fabulous

325 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
31 Brickfield Road, Woodstock, Cape Town, Western Cape, 7935
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Beach towels
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Salt River
  • University of Cape Town - 3 min drive
  • Cape Town International Convention Centre - 5 min drive
  • Long Street - 5 min drive
  • Cape Town Cruise Terminal - 7 min drive
  • Two Oceans Aquarium - 6 min drive
  • Cape Town Stadium - 8 min drive
  • Table Mountain - 12 min drive
  • Kirstenbosch National Botanical Gardens - 16 min drive
  • Camps Bay Beach - 23 min drive
  • Clifton Bay Beach - 25 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 18 min drive
  • Cape Town Station - 10 min drive
  • Cape Town Bellville Station - 17 min drive
  • Salt River Station - 15 min walk
  • Observatory Station - 22 min walk
  • Woodstock Station - 25 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Salt River - 4 min walk
  • KFC - 10 min walk
  • Woodstock Fisheries - 10 min walk
  • Devils Peak Brewing Company - 7 min walk
  • Bootlegger Coffee Company - 1 min walk
Map

About this property

DoubleTree by Hilton Cape Town - Upper Eastside

DoubleTree by Hilton Cape Town - Upper Eastside offers an airport shuttle (available on request) for ZAR 320 per person one-way. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Liberty Restaurant, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a garden. Fellow travellers like the room service and helpful staff.

Languages

Afrikaans, English, French, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 183 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 60 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 7:00 AM to 11:00 AM*
  • Train station pickup
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Beach shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Shopping
  • Beach nearby
  • Access to nearby indoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (237 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Liberty Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately ZAR 260 for adults and ZAR 130 for children
  • Airport shuttle service is offered for an extra charge of ZAR 320 per person (one-way)
  • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Beach shuttle, casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 500 per night

Parking

  • Self-parking costs ZAR 60 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Cape Town
DoubleTree Cape Town Upper Eastside
DoubleTree Hilton Cape Town Upper Eastside
DoubleTree Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Hotel Upper Eastside
DoubleTree Hilton Upper Eastside
Eastside Hotel Cape Town
Upper Eastside Cape Town
Upper Eastside Hotel Cape Town
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Upper si
DoubleTree by Hilton Cape Town Upper Eastside
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside Hotel
DoubleTree by Hilton Cape Town - Upper Eastside Cape Town
DoubleTree by Hilton Cape Town - Upper Eastside Hotel Cape Town

Frequently asked questions

Does DoubleTree by Hilton Cape Town - Upper Eastside offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Cape Town - Upper Eastside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Cape Town - Upper Eastside?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Cape Town - Upper Eastside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Cape Town - Upper Eastside?
Yes. Self-parking costs ZAR 60 per day.
Is an airport shuttle service offered by DoubleTree by Hilton Cape Town - Upper Eastside?
Yes, an airport shuttle is available from 7:00 AM to 11:00 AM on request. The charge is ZAR 320 per person one-way.
What are the check-in and check-out times at DoubleTree by Hilton Cape Town - Upper Eastside?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at DoubleTree by Hilton Cape Town - Upper Eastside?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (10-min drive) is nearby.
What is there to do at DoubleTree by Hilton Cape Town - Upper Eastside and nearby?
Have fun with activities such as hiking, parasailing and rafting, and practise your swing at the nearby golf course. Enjoy amenities such as a 24-hour fitness centre, a garden and access to a nearby indoor pool.
Are there restaurants at or near DoubleTree by Hilton Cape Town - Upper Eastside?
Yes, Liberty Restaurant offers local and international cuisine.
What's the area around DoubleTree by Hilton Cape Town - Upper Eastside like?
DoubleTree by Hilton Cape Town - Upper Eastside is a short 18-minute walk from Groote Schuur Hospital and 12 minutes' walk from District 6.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

4/10 Fair

I have been staying at this hotel for over 10 years; this was my first post covid visit; I noted a general demise in the overall aesthetic and standard of appearance; the hotel looks and feels tired and old; furnishings; carpets; walls peeling/dirty paint etc; felt like a hotel in decline and therefore I reflected that in my rating
Spectrum Brands uk, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

One frustrating problem but overall was good.
We stayed over the long weekend for 3 nights recently. We last minute booked one of the suits on 5th floor. We enjoyed our stay and the price per night is quite reasonable. The room is very big. There is plenty of unsecured underground parking to park your car but you’d need to pay an extra R60 per night as that isn’t included in your room fees. The room is clean and everything is functional. The location is fine, it was a 10-15 minute drive from everywhere we wanted to go. We had a car so we were fine with the location. The only downfall I’d say is that the cleaning lady comes ringing your doorbell then banging on your door every single day at 8.30am then proceeds to open your door when you fail to answer immediately asking to clean your room, which I don’t understand. I’ve never been to a hotel where they ask to clean your room that early in the morning. This is highly frustrating because you’re on holiday and you want to sleep in. On our second morning there she came knocking and opening the door twice and second time at around 10am. On our last day there (check out day), she came knocking and opening again at 8.30am. Not sure how this hotel functions but normally no one bothers you until check out time which was 11am. Management really needs to look into this issue and allow your guests to sleep in.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fiona, 3-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

colin, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Important to let the guests know about load shedding and how it would affect the residents. Showering in the dark is unacceptable.
Mary, 1-night business trip
Verified Expedia guest review

4/10 Fair

Go somewhere else
* With rolling electricity outages on daily basis, not all rooms were on emergency power: Air conditioners do not work then and windows do not open. This creates a little sauna. Hotel was not upfront with these challenges upon booking. * Hotel is situated in secluded area away from shops, restaurants and attractions. Area appeared unsafe. * Poor maintenance: We rented two rooms both had broken toilet seats, curtain had holes and basin was blocked, poor water pressure. * Staff excellent. * Breakfast mundane.
Albert, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Morne, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The staff at the property was beyond friendly and helpful
Verified Expedia guest review