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Borgo Pantano

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2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Outdoor spa tub
2 outdoor pools, pool umbrellas
Family Room | Down duvets, memory-foam beds, minibar, in-room safe

Overview of Borgo Pantano

Borgo Pantano

4.0 star property
4-star hotel in Syracuse with 2 outdoor pools and spa

9.6/10 Exceptional

239 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Traversa Fontana Mortella, 13 int. 4, Syracuse, SR, 96100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

Getting around

  • Catania (CTA-Fontanarossa) - 47 min drive
  • Syracuse Station - 12 min drive
  • Priolo Melilli Station - 19 min drive
  • Targia Station - 24 min drive
  • Area shuttle (surcharge)

Restaurants

  • La Braceria Aretusea - 8 min drive
  • Zio Agatino - 10 min drive
  • La Fornace - 10 min drive
  • Ou 'Mbare - 10 min drive
  • Yroc - 10 min drive

About this property

Borgo Pantano

Bring the kids when you stay at Borgo Pantano in Syracuse and they can enjoy the free kids' club. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

Languages

English, French, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM until anytime
  • Minimum check-in age – 15
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • Pets stay for free
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Area shuttle within 7 km*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Children's menu
  • Bed rails

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 1861
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Low-height worktop and sink
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian

Room amenities

Be entertained

  • 22-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November to 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 40.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Borgo Pantano
Borgo Pantano Hotel
Borgo Pantano Hotel Syracuse
Borgo Pantano Syracuse
Hotel Borgo Pantano Sicily/Syracuse, Italy
Hotel Borgo Pantano Sicily/Syracuse
Borgo Pantano Hotel
Borgo Pantano Syracuse
Borgo Pantano Hotel Syracuse

Frequently asked questions

Does Borgo Pantano offer free cancellation for a full refund?
Yes, Borgo Pantano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Borgo Pantano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Borgo Pantano?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Borgo Pantano?
Yes, pets stay free.
Is parking offered on site at Borgo Pantano?
Yes, there's free self parking.
What are the check-in and check-out times at Borgo Pantano?
You can check in from 2:30 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Borgo Pantano and nearby?
Have fun with activities such as hiking, mountain biking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Borgo Pantano also has a seasonal outdoor pool, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Borgo Pantano?
Yes, there's an on-site restaurant that offers al fresco dining and regional cuisine. Nearby restaurants include La Braceria Aretusea (4.2 mi), Dafne (4.3 mi) and Locanda Colibrì (4.9 mi).

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Borgo Pantano fully deserves all its exceptional ratings - the owners and staff were wonderful, the food was excellent, the swimming pool is fantastic, it is very family friendly and they really have thought of everything. Great value too (earlier in our holiday we stayed in a hotel double the price and Borgo Pantano beat it hands down across many areas) - love this place!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best breakfast and best service ever
I had really good experience at this hotel. Breakfast was the best one I've ever had at any restaurant over the world. There are so many kinds of Italian food and could not try all only for 3days. Unfortunately my son got heat stroke but the staffs were so kind to help us out for whole day. We could not enjoy Sicily as much as expected, but this hotel made our holiday very special and unforgettable.
3-night family trip
Verified Hotels.com guest review

6/10 Good

susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

14-night trip
Verified Expedia guest review

8/10 Very good

Gorgeous grounds, particularly the swimming pool, nice rooms. Staff extremely helpful. Breakfast is stunning! Downside is the location as it's 15 minutes away from Ortigia. The hotel can arrange a taxi but they charge 10 euros (which isn't bad) but the timings of it aren't convenient. If you hire a car then it's perfect!
14-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

graziella, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Jyoti, 2-night family trip
Verified Hotels.com guest review