Camino Real Puebla Angelopolis

Photo gallery for Camino Real Puebla Angelopolis

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Outdoor pool
1 bedroom, premium bedding, in-room safe, blackout drapes
1 bedroom, premium bedding, in-room safe, blackout drapes
1 bedroom, premium bedding, in-room safe, blackout drapes

Overview of Camino Real Puebla Angelopolis

VIP Access

Camino Real Puebla Angelopolis

4.0 star property
4-star hotel with spa, near Angelopolis Commercial Center

7.6/10 Good

972 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
Boulevard Atlixcayotl Km 5, Fraccionamiento La Vista, San Andrés Cholula, PUE, 72810
Main amenities
  • 274 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Steam room
  • Valet parking
  • Self parking
  • Pool bar
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Angelopolis
  • Angelopolis Commercial Center - 39 min walk
  • University Cultural Center of BUAP - 2 min drive
  • Triangulo Las Animas Shopping Center - 12 min drive
  • Autonomous University of Puebla - 17 min drive
  • Puebla Cathedral - 19 min drive
  • Zocalo Square - 20 min drive
  • Galerías Serdán - 23 min drive
  • Puebla Convention Center - 22 min drive
  • Cuexcomate Volcano - 21 min drive
  • La Virgen de los Remedios Sanctuary - 17 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 35 min drive
  • Puebla–Cholula Tourist Train Terminal - 20 min drive

About this property

Camino Real Puebla Angelopolis

At Camino Real Puebla Angelopolis, you'll be 2 mi (3.2 km) from Angelopolis Commercial Center and 4.8 mi (7.8 km) from Puebla Cathedral. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and international cuisine is served at La Huerta, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this upscale hotel offer room service and premium bedding. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 274 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 8 per day)
  • Onsite valet parking (USD 7 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Golfing

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Exhala has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

La Huerta - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 8 per stay (rates may vary)
  • WiFi is available in public areas for USD 8 per stay (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of USD 20 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 8 per day
  • Valet parking costs USD 7 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 8:00 PM
  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Camino Real Angelopolis
Camino Real Angelopolis Hotel
Camino Real Angelopolis Hotel Puebla
Camino Real Puebla Angelopolis
Camino Real Puebla Angelopolis Hotel Puebla
Camino Real Puebla Angelopolis Hotel
Camino Real Puebla Angelopoli
Camino Real Puebla Angelopolis Hotel
Camino Real Puebla Angelopolis San Andrés Cholula
Camino Real Puebla Angelopolis Hotel San Andrés Cholula

Frequently asked questions

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

I know they can do better
the hotel lacks cleanliness and service
Miguel, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Miriam, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not so impressed
I wasn’t too happy on the cleanliness of the toilet, or carpets in both rooms we booked. Also, the toilet paper had mold on one of them. Which was very surprising on this 5 star hotel.
Erik, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Luis F, 2-night trip
Verified Orbitz guest review

2/10 Poor

When I booked this hotel it was specified in print via Expedia that I didn't had to pay until check out, my credit card info was in their possession as I made the reservation and they made me, unload and or secure a payment in one of my credit cards......
Edgar, 3-night family trip
Verified Expedia guest review

8/10 Very good

The service was excellent, as always. The items in the room were minimal: no extra sheets, blankets or even hygiene items. There were no plates or silverware in the kitchen. That could be better.
Melissa, 3-night family trip
Verified Expedia guest review

6/10 Good

Bryan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor service and bad food
Not good, parking extremely expensive, you shouldn’t charge for parking. Service at the restaurant for breakfast extremely poor. There were like 4 servers around and none was taking care of me even that the restaurant was empty. I asked for scrambled eggs and some one gave my plate to me but presentation was not nice. Muffins were dry and not really good. Payment and invoice process very slow. Overall I won’t recommend it.
Laura, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The check in staff was super nice and friendly. I had a great experience. Same thing at the restaurant, food was great and staff super nice too.
Sandra, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not happy
We had stayed at other Camino Real hotels and hoped for a nice stay however this hotel has several problems. Rooms were dirty, carpet seemed not to have been vacuumed in a while. Two out of three rooms our family occupied had dirty sheets with hairs from previous guests. The other issue was the unbearable heat in two of the rooms despite the use of the air conditioning. It turns out that the hotel has the thermostat blocked below 17 degrees Celsius which never allows for the temperature to drop when the room gets hours of direct sunlight. After two bad nights we were given another room, this without so much sun exposure but unfortunately facing the street and without adequate sound isolation. Making of the rooms was done in a careless way not removing used glasses nor consistently replacing bottled water and toiletries. Housekeepers go knocking from door to door before 10 AM awakening people.
Erik, 5-night family trip
Verified Hotels.com guest review