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1 room, 2 adults

Best Western Plaza Hotel Hamburg

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Alsterdorfer Str. 575a, Hamburg, HH, 22337, Germany

4-star hotel with bar/lounge, near Stadtpark
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.
  • Due to COVID-19, this property’s food and beverage options may be limited.
  • Great location, directly at the train station, Airport and City easy to reach.Feb 19, 2019
  • The hotel was just what we needed after a long day of traveling. It is perfectly located…Feb 15, 2020

Best Western Plaza Hotel Hamburg

from S$109
  • Standard Room, 1 Double Bed
  • Comfort Room, 1 Double Bed
  • Comfort Room, 1 Double Bed
  • Comfort Room, 1 Twin Bed
  • Standard Room, 1 Twin Bed

What’s around Best Western Plaza Hotel Hamburg


  • In Hamburg-Nord
  • Stadtpark - 44 min walk
  • City Nord - 30 min walk
  • Lufthansa Technik AG - 35 min walk
  • Sporthalle Hamburg - 2.4 mi / 3.8 km
  • Planetarium Hamburg - 2.4 mi / 3.9 km
  • University Medical Center Hamburg-Eppendorf - 4 mi / 6.4 km
  • Hagenbeck Zoo - 5.2 mi / 8.4 km

Getting around

  • Hamburg Airport (HAM) - 5 min drive
  • Luebeck (LBC) - 59 min drive
  • Barmbek Station - 5 min drive
  • Hasselbrook Station - 9 min drive
  • Hamburg-Wandsbek Station - 9 min drive
  • Ohlsdorf Station - 3 min walk
  • Klein Borstel U-Bahn - 10 min walk
  • Fuhlsbuettel U-Bahn - 20 min walk

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM
The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*

  • Specific rooms only*

  • 1 per room

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Onsite self parking (EUR 18 per day)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Free offsite parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1722
  • Conference space size (meters) - 160
  • Conference center
  • Computer station
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 22-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Restaurant Ribling - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Best Western Plaza Hotel Hamburg’s small print

Also known as

  • Amedia Hamburg
  • Best Western Plaza Hotel Hamburg Hotel
  • Best Western Plaza Hotel Hamburg Hamburg
  • Best Western Plaza Hotel Hamburg Hotel Hamburg
  • Amedia Hotel Hamburg
  • Hotel Amedia
  • Best Western Amedia Hamburg Hotel
  • Best Western Amedia Hotel
  • Best Western Amedia Hamburg
  • Best Western Amedia
  • Best Plaza Hamburg Hamburg


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 18 per day

Buffet breakfast is offered for an extra charge of EUR 15.00 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plaza Hotel Hamburg

  • Does Best Western Plaza Hotel Hamburg offer free cancellation for a full refund?
    Yes, Best Western Plaza Hotel Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plaza Hotel Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plaza Hotel Hamburg?
    Yes. Self parking costs EUR 18 per day.
  • Are pets allowed at Best Western Plaza Hotel Hamburg?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 12 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Best Western Plaza Hotel Hamburg?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Best Western Plaza Hotel Hamburg?
    Yes, Restaurant Ribling offers alfresco dining and international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Café Fritz (4-min walk), Zur Ratsmühle (10-min walk), and King of India (11-min walk).
  • Is there an onsite casino at Best Western Plaza Hotel Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) is nearby.
  • What is there to do at Best Western Plaza Hotel Hamburg and nearby?
    Have fun with nearby activities like cycling and hiking. Best Western Plaza Hotel Hamburg also has a garden.

Recent reviews

Very good 8.4 From 179 reviews

Exceptional 10.0
Convenient for flyers
Fantastic location for anyone flying out of HAM the next morning; one stop from terminal. If you arrive by subway, turn IMMEDIATELY right after exiting the train station through the east side entrance... no need to go to the main street because the hotel entrance is in the back of the building - you'd only be walking a large U-turn. :) Note: "Ohlsdorf" is not to be confused with "Ohlstedt".
ie1 night business trip
Exceptional 10.0
Convenient overnight stay
Handy for a late flight arrival as the U-Bahn station is next to it and only one stop from the airport
Ian, gb1 night business trip
Very good 8.0
Stay in Hamburg
We made arrangement for early morning wake up call and we didn’t receive it until about 30 mins later than we requested. Wake up calls need a better system than just a phone that wasn’t convenient for person at the desk to use.....Those red rugs in the hallway, have to go....collects too much dust....
Denis, ca1 night romance trip
Exceptional 10.0
Excellent service , clean room and close to the Airport.
FG, us1 night trip
Very good 8.0
Overnight near airport
Very adequate
Stephen, nz1 night trip
Very good 8.0
Very convenient and good hotel
Very convenient hotel on the train station close to the airport and within 30 min to the harbor. Staff was very friendly and helpful! Room was clean and comfy. Overall we had a very good stay! We would come back
Christoph, ca2 night romance trip
Very good 8.0
Overnight near airport.
Good overnight stay after arriving on a late flight. Close to S-Bahn with short direct connection to the airport.
Ian, gb1 night business trip
Exceptional 10.0
The room was clean and orderly. Compact room, towels out for one but good instructions as to where the other towels were to be found. Staff very nice!
us3 night trip
Very good 8.0
Best western early jan stay
The only local atm was out of service, had to go back to the airport just for an atm!!! At night and morning lots of noises from outside and other rooms, woke me up earlier than i wanted. But overall cleaniness and service was ok.
Waleed, gb2 night trip
Very good 8.0
Stop over within one S-Bahn stop from airport
Handy for one night stop over after a late flight as it is just one S-Hahn stop away and situated next to the train stop.
Ian, gb1 night trip

Best Western Plaza Hotel Hamburg