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Town Hall Hotel & Apartments

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Indoor pool
Indoor pool
Executive Suite, 1 Bedroom | Living area | LCD TV, DVD player

Overview of Town Hall Hotel & Apartments

Town Hall Hotel & Apartments

5.0 star property
Luxury hotel with 2 restaurants, near Tower of London

9.0/10 Superb

990 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$238
Price available on 02/04/2023
Patriot Square, Bethnal Green, London, England, E2 9NF

Guests rated this location 7.6/10 - Good

Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Tower Hamlets
  • Tower of London - 41 min walk
  • Tower Bridge - 45 min walk
  • Liverpool Street - 11 min drive
  • London Bridge - 8 min drive
  • St. Paul's Cathedral - 18 min drive
  • Westfield Stratford City - 9 min drive
  • London Stadium - 8 min drive
  • Russell Square - 11 min drive
  • The Shard - 20 min drive
  • Emirates Stadium - 12 min drive

Getting around

  • London (LCY-London City) - 24 min drive
  • London (STN-Stansted) - 39 min drive
  • London (LTN-Luton) - 49 min drive
  • Heathrow Airport (LHR) - 65 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • London Cambridge Heath Station - 3 min walk
  • Hoxton Station - 19 min walk
  • London Haggerston Station - 25 min walk
  • Bethnal Green Underground Station - 5 min walk
  • London Bethnal Green Station - 14 min walk
  • Stepney Green Underground Station - 16 min walk


  • Mother Kelly's Bottle Shop & Tap Room - 4 min walk
  • Love Shack - 4 min walk
  • Nkora - 4 min walk
  • The Dundee Arms - 3 min walk
  • The Beehive - 4 min walk

About this property

Town Hall Hotel & Apartments

When you stay at Town Hall Hotel & Apartments, you'll be within a 15-minute drive of London Bridge and Tower Bridge. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Elis Restaurant, one of 2 restaurants, which serves Modern European cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Bethnal Green Underground Station is 5 minutes and London Bethnal Green Station is 14 minutes.


English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Check-in is at 3 PM and check-out is at noon Saturday-Sunday.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs only)*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference space (2034 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance


  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Elis Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
Silk Weaver – This bar only serves light fare. Happy hour is offered. Open selected days.
Da Terra – This fine-dining restaurant specialises in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: GBP 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15 to 20 per person

Children & extra beds

  • Rollaway beds are available for GBP 75.0 per day


  • Pet deposit: GBP 60 per stay
  • Pets are allowed for an extra charge of GBP 25 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Town Hall Hotel & Apartments
Town Hall Hotel & Apartments London
Town Hall Hotel Apartments
Town Hall London
Town Hall Hotel Apartments London
Town Hall & Apartments London
Town Hall Hotel & Apartments Hotel
Town Hall Hotel & Apartments London
Town Hall Hotel & Apartments Hotel London

Frequently asked questions

Does Town Hall Hotel & Apartments offer free cancellation for a full refund?
Yes, Town Hall Hotel & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Town Hall Hotel & Apartments?
As of 25 March 2023, prices found for a 1-night stay for 2 adults at Town Hall Hotel & Apartments on 2 April 2023 start from S$238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Town Hall Hotel & Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Town Hall Hotel & Apartments?
Yes, there's an indoor pool.
Are pets allowed at Town Hall Hotel & Apartments?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per day, and there's also a deposit of GBP 60 per stay.
Is parking offered on site at Town Hall Hotel & Apartments?
Sorry, there's no on-site parking at Town Hall Hotel & Apartments.
What are the check-in and check-out times at Town Hall Hotel & Apartments?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Town Hall Hotel & Apartments and nearby?
Town Hall Hotel & Apartments has an indoor pool and a fitness centre.
Are there restaurants at or near Town Hall Hotel & Apartments?
Yes, there are 2 on-site restaurants, featuring Modern European cuisine.
What's the area around Town Hall Hotel & Apartments like?
Town Hall Hotel & Apartments is in Tower Hamlets, a short 5-minute walk from Bethnal Green Underground Station and 19 minutes' walk from Brick Lane. Travellers say that the hotel is in a great location.







Staff & service




Property conditions & facilities




6/10 Good

5% “service charge” on entire bill is outrageous.
This hotel is a mixed bag. On one hand it is a beautifully restored old town hall, making it a unique experience. The rooms (we booked an Executive Suite) were spotless and very spacious, with a well-stocked bathroom and kitchen facilities. On the other hand, some areas they fell way short of their star rating. We were asked to pay an additional 5% “service charge” that I spotted in the small print when asked to sign a check-in agreement. So this hotel expected a £50 “tip” for doing absolutely nothing over what I already paid an substantial amount for… Seriously? Naturally I asked it to be removed, and the check in staff seem somewhat upset that I did so, and that just irritated me. They then insisted on payment even though the room was fully pre-paid, and this took more time to explain. The whole check-in experience was a long-winded time-consuming farce that left me annoyed. The cleaning of the rooms is quite lax here, on one day we returned at 5:30pm and the room still wasn’t cleaned…. Maybe if I pad the 5% “tip” I’d get that 5-star service they promise, who knows. Also, annoyingly, the aircon/ventilation was turned off in our room and while we could open windows, the outside noise level meant you couldn’t leave them open all night…. I would expect a 5 start hotel to turn on the climate controls for a room they call an “executive suite”. The location is good for access to the Central Line at Bethnal Green Underground.
3-night trip
Verified guest review

8/10 Very good

Great hotel, would return in the future
1-night trip
Verified guest review

8/10 Very good

Philip, 2-night trip
Verified guest review

10/10 Exceptional

Really great room, very clean, lovely pool.
Jennifer, 1-night trip
Verified guest review

10/10 Exceptional

Love the rooms, all a bit different to each other. Great location in east London, convenient to visiting all the local bars and restaurants. The pool is open until late as well, so nice to go for a swim!
Alexandra, 1-night trip
Verified guest review

10/10 Exceptional

Lovely Hotel
Great building, great staff and very comfortable rooms
DANIEL, 1-night trip
Verified guest review

10/10 Exceptional

Everything was amazing. The attention to detail was exceptional
N, 1-night family trip
Verified guest review

10/10 Exceptional

Beautiful apartments, sound proof, tall ceilings and extremely restful.
Verified Expedia guest review

10/10 Exceptional

Great location, 5 minute walk to Bethnal Green station on the Central line. Staff was helpful and friendly. Room was great with stocked kitchen - tea, coffee, water, milk, appliances and dinner wear. Only complaints are that pool was far too cold to use. And, bring your own soap and shampoo; the brand they provide smells awful.
Verified Expedia guest review

8/10 Very good

Very unique decor lovely christmas decorations. Service was brillant and the apartment was absolutely stunning and modern! Only down fall is that the hotel is surrounded by a huge estate and there was lots of noise around that, and then fire alarm went off once but no event of fire? Overall the facility is amazing! location is a 5 minute walk from tube station
Verified Expedia guest review