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Heiss Hotel

4.0 star property
Hotel convenient to Santafé Mall, aimed at LGBTQ+ guests

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Photo gallery for Heiss Hotel

Desk, soundproofing, free WiFi, bed sheets
Reception
Terrace/patio
Restaurant
Terrace/patio
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Cable TV service
The current price is S$107
25 May - 26 May

Room options

View all photos for Luxury Room, Balcony, City View

Desk, soundproofing, free WiFi, bed sheets

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Desk, soundproofing, free WiFi, bed sheets

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Desk, soundproofing, free WiFi, bed sheets

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 9 min walk - 0.8 km
  • Lleras Park - 14 min walk - 1.2 km
  • Medellín Clinic - El Poblado - 17 min walk - 1.4 km
  • El Tesoro Shopping Park - 4 min drive - 3.3 km
  • Santafé Mall - 4 min drive - 3.5 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Heiss Hotel offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. Guests can enjoy the fitness centre, and cooked-to-order breakfast is available daily. Also, Plaza Mayor Convention Center and El Tesoro Shopping Park are a short five-minute drive away. The property is only a short walk to public transportation: Poblado Station is 10 minutes away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 176 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM

Services

  • 24-hour front desk

Facilities

  • Garden
  • Fitness centre

Accessibility

  • Lift
  • Lift door width (centimetres): 102

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel offer free cancellation for a full refund?

Yes, Heiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heiss Hotel?

Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.

Is parking offered on site at Heiss Hotel?

Sorry, there's no on-site parking at Heiss Hotel.

What are the check-in and check-out times at Heiss Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Heiss Hotel and nearby?

Heiss Hotel has a fitness centre and a garden.

What's the area around Heiss Hotel like?

Heiss Hotel is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

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Heiss Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Short trip to Medellin!

Had an amazing time while visiting Colombia and liked the fact this hotel met my expectations. I would totally stay there again!!
Jose, 4-night trip

10/10 Exceptional

Great hotel,I will definitely be back 5 stars
German, 2-night trip

10/10 Exceptional

Great hotel, staff and location.
Sharday, 4-night trip

10/10 Exceptional

Great Stay!

Great stay..friendly staff from bellman,housekeepers to front desk..pretty new Hotel with great rooftop bar and pool( wasn't opened yet)..small room more then 2 big suitcases will be tight but balony was a huge plus..will be sure to stay again
John, 3-night trip

10/10 Exceptional

Great place
Carlos, 3-night trip

10/10 Exceptional

Great spot .. location even better ..
Diego, 1-night trip

10/10 Exceptional

Lovely place to stay
Moti, 3-night trip

10/10 Exceptional

The hotel smelled amazing n everyone was super nice n friendly
Tiffany, 4-night trip

10/10 Exceptional

Great Hotel
Dwight, 4-night trip

10/10 Exceptional

Nice food
Javier, 6-night trip

10/10 Exceptional

excellent location, and safe neighborhood.
raymond, 3-night trip

10/10 Exceptional

Friendly new hotel with great service

New hotel with great staff and modern facilities.
John, 12-night trip

10/10 Exceptional

Great service, amazing staff
Spas, 2-night trip

10/10 Exceptional

The staff are exceptionally friendly and helpful.
Myles, 3-night trip

10/10 Exceptional

Great new hotel . Amazing location
Andres, 1-night trip

10/10 Exceptional

Great hotel, will be better with a microwave in the room
LOURDES NAIR, 5-night trip

8/10 Very good

New hotel great staff

Excellent staff very helpful and friendly.
John, 9-night trip

8/10 Very good

Staff was friendly and accommodating.
Vanessa, 7-night trip

10/10 Exceptional

One of my best stays for the affordable price. They even have laundry service.
Dimitri, 5-night trip

10/10 Exceptional

Beautiful, modern hotel. My room with a kitchenette was perfect. Nice view & perfect location. Will stay here again.
Luz, 4-night trip

6/10 Good

Quite and easy to get in and out of the area
Enrique Jose, 4-night trip

10/10 Exceptional

Perfect location for a short term stay while in Medellín! The rooms are very small but modern with functionality. I would recommend a room with a balcony. Fantastic maid service and wonderful staff.
Gary, 7-night trip

10/10 Exceptional

Proximity to shopping and Park Lleras
PadmaKumar, 6-night trip

10/10 Exceptional

First time and recommend. I will come back! Excellent services .
Aury, 6-night trip

10/10 Exceptional

The staff was very friendly and nice. The room as well was very nice and clean with a nice view, had wifi as well as a smart tv.
Marco, 1-night trip