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The Royal Haciendas All Inclusive

4 stars4 stars
Chetumal / Pto. Juarez HighwayKm 289 10 Lote 2, Mz 70, Playa del CarmenQROO77710Mexico, 800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
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Excellent4.3 / 5
Cleanliness
Clean
Beach
Beautiful beach
Food
Delicious food
WiFi
WiFi system needs upgrading
683See all 683 Hotels.com reviews
From 3,424 reviewsTripAdvisor Traveller Rating

The Royal Haciendas All Inclusive

Hotel Info: 800 1205131

from S$374
  • Deluxe Suite, Kitchenette, Ocean View (HOT DEAL)
  • Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen
  • Deluxe Suite, 1 Bedroom, Ocean View (HOT DEAL)
  • Deluxe Junior Suite, Kitchenette
  • Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Deluxe Suite, 2 Bedrooms, Ocean View (HOT DEAL)

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Required at check in

  • Minimum check-in age is 25

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Royal Haciendas
  • Royal Haciendas All Inclusive
  • Royal Haciendas All Inclusive Playa del Carmen
  • Royal Haciendas Playa del Carmen
  • Royal Haciendas Hotel
  • The Royal Haciendas Hotel Playa Del Carmen

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 600

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Number of spa tubs - 4
  • Swim-up bar
  • Use of nearby fitness center (discount)
  • Tennis on site
  • Steam room
  • Sauna
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 18
  • Year Built 2006
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Kids' club
  • Supervised activities for children between 4 and 12 years old

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

The Royal Haciendas All Inclusive’s small print

Also known as

  • Royal Haciendas
  • Royal Haciendas All Inclusive
  • Royal Haciendas All Inclusive Playa del Carmen
  • Royal Haciendas Playa del Carmen
  • Royal Haciendas Hotel
  • The Royal Haciendas Hotel Playa Del Carmen

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 600

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Haciendas All Inclusive

Landmarks

  • On the beach
  • Gran Coral Golf (1.2 mi / 1.9 km)
  • Guadalupe Church (1.8 mi / 2.9 km)
  • 28 de Julio Square (2.2 mi / 3.6 km)
  • Canibal Royal Beach Club (2.3 mi / 3.6 km)
  • Coco Beach (2.3 mi / 3.7 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 40-min drive
  • Free self parking
  • Free valet parking
  • Extended parking

Recent reviews

Excellent 4.3 /5 from 683 reviews

The Royal Haciendas All Inclusive
Outstanding5.0 / 5
Great hotel
Everything was awesome at the hotel with the exception of the beach. The beach has a lot of rocks in the water although there is a smaller section that is free of rocks. Overall, the hotel is excellent and I would definitely recommend it. If you scuba dive they have an outfit that works out of the hotel called Dive Balam. They are very good and very safe. In the event that you do not have open water certification they will give classes in the pool and you can still go on a dive up to 30 or 35 feet.
4 night trip with friends
The Royal Haciendas All Inclusive
Outstanding5.0 / 5
Wow! Couldn't fault the place
everything amazing!
7 night family trip
The Royal Haciendas All Inclusive
Outstanding5.0 / 5
Family vacation. Hotel is 45 minutes drive from Cancun Airport. The property extends to the beach. 2 restaurants one which needs reservation. 15 minutes cab drive to Cozumel s ferry. The hotel has its cab company that gets there in 2 minutes top and can take you to the airport. One pool is warmed which is nice at least for us who went in December. Pleasant people working there. Around 50 minutes to Tulum and 2.5 hours to Chichen Itza. Only negative experience we had was the Alamo in the hotel when we returned the rental car was trying to say we made a 2 cm scratch on the car which was there a priori and was quite insignificant. Quintana Roo is beautiful.
5 night family trip
The Royal Haciendas All Inclusive
Outstanding5.0 / 5
Family vacation. Hotel is 45 minutes drive from Cancun Airport. The property extends to the beach. 2 restaurants one which needs reservation. 15 minutes cab drive to Cozumel s ferry. The hotel has its cab company that gets there in 2 minutes top and can take you to the airport. One pool is warmed which is nice at least for us who went in December. Pleasant people working there. Around 50 minutes to Tulum and 2.5 hours to Chichen Itza. Only negative experience we had was the Alamo in the hotel when we returned the rental car was trying to say we made a 2 cm scratch on the car which was there a priori and was quite insignificant. Quintana Roo is beautiful.
5 night family trip
The Royal Haciendas All Inclusive
Outstanding5.0 / 5
Excellent
It's great
2 night family trip

See all reviews

The Royal Haciendas All Inclusive

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