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All properties in Alcalá de Henares, Community of Madrid, Spain

Hotel Isla de la Garena

4-star hotel in Alcala de Henares with spa and restaurant

From
S$111

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  • Hotel Isla de la Garena
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Hotel Isla de la Garena. Image 1 of 20.
1 / 20Hotel Isla de la Garena
8.2.Very good.
  • We only stayed here because all hotels in Madrid were booked (soccer final) and we needed…

    May 30, 2019

  • Great place, air conditioned rooms, lovely outdoor pool,

    May 20, 2019

See all 37 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 79 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available

For families

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

What’s around

  • La Garena Plaza Shopping Center - 9 min walk
  • Casa de Hippolytus - 21 min walk
  • Foro de Complutum - 30 min walk
  • Puerta de Madrid - 40 min walk
  • Archbishop's Palace - 43 min walk
  • Casa de la Entrevista - 44 min walk
The following facilities or services will be unavailable from August 31 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from May 31 to June 15:
  • Spa
  • Swimming pool

Enter dates for 2 guests

  • Double Room Single Use
  • Standard Twin Room, 1 Bedroom

Location

  • La Garena Plaza Shopping Center - 9 min walk
  • Casa de Hippolytus - 21 min walk
  • Foro de Complutum - 30 min walk

What’s around

Landmarks

  • La Garena Plaza Shopping Center - 9 min walk
  • Casa de Hippolytus - 21 min walk
  • Foro de Complutum - 30 min walk
  • Puerta de Madrid - 40 min walk
  • Archbishop's Palace - 43 min walk
  • Casa de la Entrevista - 44 min walk
  • Plaza de las Bernardas - 44 min walk
  • Regional Archaeological Museum - 44 min walk
  • Alcala Cathedral - 45 min walk
  • Cervantes Birthplace Museum - 2.4 mi / 3.9 km
  • Monastery of San Bernardo - 2.4 mi / 3.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
  • Alcala de Henares La Garena Station - 14 min walk
  • Alcalá de Henares Station - 7 min drive
  • San Fernando Henares Station - 11 min drive

At a glance

Hotel size

  • This hotel has 79 rooms

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa

Working away

  • Business center
  • Number of meeting rooms - 9
  • Conference space

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Bidet

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Small print

Also known as

  • Isla Garena
  • Isla de la Garena
  • Hotel Isla de la Garena Hotel
  • Hotel Isla de la Garena Alcala de Henares
  • Hotel Isla de la Garena Hotel Alcala de Henares
  • Isla Garena Alcala de Henares
  • Isla Garena Hotel
  • Isla Garena Hotel Alcala de Henares

Optional extras

Continental breakfast is offered for an extra charge of EUR 8.5 for adults and EUR 8.5 for children (approximately)

Pets are allowed for an extra charge of EUR 22 per pet, per night

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • Guests under 18 years old are not allowed in the spa tub.

    Guests under 16 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place and staff at the property wear personal protective equipment.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hotel Isla de la Garena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool.
    • Yes, pets are welcome. There's a charge of EUR 22 per pet, per night.
    • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from August 31 2020 to December 31 2021 (dates subject to change). Nearby restaurants include Alcaravea (10-min walk), Restaurante Cruz Blanca (11-min walk), and Estación de La Garena (11-min walk).
    • Hotel Isla de la Garena has a spa and a seasonal outdoor pool, as well as a Turkish bath.
    8.2.Very good.
    • 8.0.Very good

      Room was cold but I slept better because of it. Breakfast Ok but not fancy.

      Emma, 1 night business trip, Jan 29, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice and convenient

      Very nice hotel. Excellent toiletries. Clean. Very good breakfast. Friendly staff. There is a shopping area and good restaurants in walking distance.

      2 night business trip, Dec 3, 2018

      Verified Hotels.com guest review

    • 8.0.Very good

      Great pool

      Stayed here whilst on business in Guadalajara after a recommendation from a colleague. Hotel is very spacious and clean . Outside pool is fantastic! I would stay here again

      Geoff, 2 night business trip, Jul 30, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice hotel

      Great for local business trip Plenty to do

      Adam, 7 night business trip, Jul 16, 2018

      Verified Hotels.com guest review

    • 4.0.Fair

      Decepcionada

      Decepcionante!!! Reservamos dos habitaciones para una noche para quitarnos de Madrid capital, su calor y sobre todo para estar relajados en la piscina. La sorpresa fue que al estar abierta la piscina para la dente de la calle, nos encontramos sin tumbonas, Ni sombrillas, mucha gente que va a pasar el día y la gente guardando poco o nada las distancias de seguridad. Escaso de personal, por lo que no daban un gran servicio. Decididamente no lo recomiendo para descansar y disfrutar en verano. Y para colmo la relación del menú calidad precio bajísima. 27,90 por dos platos escasos, una bebida y un postre... Deja q desear.

      AngeleS, 1 night family trip, Jul 10, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      酒店舒适,整洁,入住登记简单。

      酒店位置不错,房间干净。

      jianxin, 1 night trip with friends, Sep 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Für Geschäftsreise 1A

      Super für Geschäftsreise. Mit Tiefgarage, Restaurant, Bar, Fitnessraum und so weiter. Zimmer groß genug, Schallisolierung ist ok. Wenn man nett fragt bekommt man ein Zimmer unten in der Nähe des Pools sofern Verfügbar.

      Thomas, 8 night business trip, Jul 30, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      la unica pega que le veo al hotel es que tiene demasiadas habitaciones de dos camas y tienes que pagar si quieres una cama grande de matrimonio. no me parece normal.

      Angel, 1 night romance trip, Jul 17, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Un bon lloc, recomendable

      DAVID, 1 night business trip, Jul 17, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      buena piscina, purificada con sal

      DAVID, 2 night business trip, Jul 15, 2019

      Verified Hotels.com guest review

    See all 37 reviews