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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults
Aparthotel

Southern Cross Atrium Apartments

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Dry cleaning/laundry service
  • Free self parking
  • Free WiFi
3-11 Water Street, Cairns, QLD, 04870, Australia

Upscale apartment with balcony, near Cairns Central Shopping Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Dry cleaning/laundry service
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The property is located just next a shopping mall. A very convenient location!Dec 11, 2019
  • Hi. My daughter and I stayed at your hotel for 4 nights, it was clean, the location…Apr 18, 2019

Southern Cross Atrium Apartments

from S$184
  • Standard Studio - Non Serviced
  • Studio Pool view - Non Serviced
  • Standard Apartment, 1 Bedroom - Non Serviced
  • Deluxe Room One Bedroom - Non Serviced
  • Deluxe Room One Bedroom. Pool View - Non Serviced
  • Standard Apartment, 2 Bedrooms - Non Serviced
  • Deluxe Room Two Bedroom. - Non Serviced

What’s around Southern Cross Atrium Apartments

Landmarks

  • Heart of Cairns
  • Cairns Esplanade - 14 min walk
  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Convention Centre - 17 min walk
  • Cairns Marlin Marina - 17 min walk
  • Reef Fleet Terminal - 18 min walk
  • Cairns Performing Arts Centre - 6 min walk
  • The Cultural Place - 8 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 11 min drive
  • Cairns Station - 5 min walk
  • Freshwater Station - 11 min drive
  • Redlynch Station - 12 min drive

At a glance

Key facts

Size

  • 188 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 1:00 PM-4:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 4:00 PM
  • Saturday - Sunday: 8:00 AM - noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving outside of regular check-in hours should instruct their taxi or shuttle driver to pull up to the hotel security gate, which will open automatically. Please use the phone at reception to call the night manager who will arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms (2-device limit)

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Japanese.

At the aparthotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Pool sun loungers
  • Fitness facilities
  • Sauna
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 12
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Balcony or patio
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Stovetop
More
  • In-room safe

Southern Cross Atrium Apartments’s small print

Also known as

  • Southern Cross Apartments
  • Southern Cross Atrium Apartments Cairns
  • Southern Cross Atrium Apartments Aparthotel
  • Southern Cross Atrium Apartments Aparthotel Cairns
  • Southern Cross Atrium
  • Southern Cross Atrium Apartments
  • Southern Cross Atrium Apartments Cairns
  • Southern Cross Atrium Cairns
  • Southern Cross Atrium Apartments Hotel Cairns
  • Southern Cross Atrium Apartments Apartment Cairns
  • Southern Cross Atrium Apartments Apartment

Policies

This property requires a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. Deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

This property does not have elevators.

Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Breakage deposit: AUD 300 per week

Optional extras

Rollaway beds are available for AUD 33.0 per night

Continental breakfast is offered for an extra charge of AUD 18.00 per person (approximately)

Cribs/Infant beds are available for AUD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Southern Cross Atrium Apartments

  • Does Southern Cross Atrium Apartments offer free cancellation for a full refund?
    Yes, Southern Cross Atrium Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Southern Cross Atrium Apartments?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Southern Cross Atrium Apartments?
    Yes, there's free self parking.
  • Is there a pool at Southern Cross Atrium Apartments?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Southern Cross Atrium Apartments?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Southern Cross Atrium Apartments?
    You can check in from 1:00 PM - 4:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Southern Cross Atrium Apartments?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Khin Khao (4-min walk), Happy 4 10 (5-min walk), and Ochre Restaurant (6-min walk).
  • What is there to do at Southern Cross Atrium Apartments and nearby?
    Southern Cross Atrium Apartments has 3 outdoor pools and a sauna, as well as a fitness center and a garden.

Recent reviews

Very good 8.4 From 437 reviews

Exceptional 10.0
Great short stay in Cairns
Lovely spot convenient to shopping and restaurants, our unit had everything we needed plus a lovely balcony overlooking the pool, we really enjoyed our stay and would stay again, an easy walk to the waterfront
Lynette, sg4 night romance trip
Good 6.0
You can try your luck
The room 1107 faces the road and the traffic noise could be heard clearly every night. There was also some knocking sound coming from the heater inside the wardrobe and it would start in the middle of the nigh without fail. You can’t get a good night rest with all the noises. The suana room was stated in the information list that the opening hours was till 9pm. However, at 8.30pm it was locked and no where to get the keys at night. The good thing is the bbq pits are clean and the side gate was close by. There’s no lift to the 2nd storey which they call it first storey.
sg4 night trip with friends
Poor 2.0
Do not stay unless you want to be by loading dock
DO NOT STAY HERE. I was booked into a studio apartment which was beside the loading dock so every morning from 5am there was the noise of trucks unloading goods. After the first night I asked to move and was told I would have to pay should I wish to do so. Further to get to the room I had to climb two flights of stairs with my luggage, no elevator available. One of the towels in the room was dirty upon arrival which was less than pleasant. There was a lady at the front desk who Hotels.com told me was called Karen who was sour and most unhelpful. The lady on check out was more friendly.
Rachel Anne, gb3 night trip
Very good 8.0
Unusually quiet in Cairns this time, still good
We stay here regularly, nice rooms, good location next to Cairns Central, easy late checkin, only downer is the cafe is still shut for breakfast and half hr maximum late checkout arranged the day before wasn't communicated with the cleaners...
Glen, au4 night family trip
Exceptional 10.0
The communication was fantastic and superb facilities - eg pool.
au5 night trip with friends
Very good 8.0
Ver friendly and welcoming service. Amenities were really good and handy. Parking onsite was great. It would be good to have an exhaust fan in the bathroom and a small writing desk in the living room. Internet service was slow and I needed to hotspot from my phone to use my computer.
au10 night romance trip
Exceptional 10.0
Gorgeous property with great amenities including multiple pools (which is great if you want to chill out and people are already using another one!). Rooms are great with everything you need and the beds are comfy. Major shopping center (basically) right next door and the strand isnt too much of a walk. All in all a great place to stay.
Adam, au5 night trip
Exceptional 10.0
Great accommodation in a great location
Alister, au4 night trip
Very good 8.0
Bit quiet and chilly for Cairns
Reception closes early so checked in by night manager, Scotty, who did a good job. Very quiet this trip due to the pandemic, but relaxing by the pool and down the Esplanade was still good.
Glen, au4 night family trip
Very good 8.0
The unit was clean and tidy, it’s in a great location walking distance to Cairns Central and only three blocks from esplanade, heated pool was a plus during winter and cameras overlook the car park providing peace of mind that your car is safe
Regina, au2 night family trip

Southern Cross Atrium Apartments