Skip to main content.
All properties in Queenstown, Otago, New Zealand
1 room, 2 adults
Aparthotel

Villa del Lago

5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • DVD player
249 Frankton Road, Queenstown, 9300, New Zealand

Luxury apartment with fireplace, near Lake Wakatipu
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • DVD player

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Beautiful lakeside property and well kept amenities. All went well with this place until…Dec 17, 2019
  • Hotel rooms were very nice and clean. Dinner in the castle was so-so, paying for the…Jun 13, 2019

Villa del Lago

from S$124
  • Panaoramic Lakefront Suite, 1 Bedroom
  • Panaoramic Lakefront Villa, 2 Bedrooms
  • Panaoramic Lakefront Villa, 3 Bedrooms
  • Lakeview Suite, 1 Bedroom
  • Lakeview Villa, 2 Bedrooms
  • Lakeview Villa, 3 Bedrooms
  • Lakeview Corner Suite, 1 Bedroom
  • Premium Lakeview Villa, 2 Bedrooms

What’s around Villa del Lago

Landmarks

  • On the beach
  • Lake Wakatipu - 1 min walk
  • Skyline Gondola - 35 min walk
  • Queenstown Ice Arena - 21 min walk
  • St Josephs Parish - 21 min walk
  • Queenstown Gardens - 23 min walk
  • Queenstown Arts Centre - 24 min walk
  • Church of St Peters - 24 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 28 min drive

At a glance

Key facts

Size

  • 16 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-7 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 8:30 AM - 7 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 23

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Catalan, Chinese, English, Filipino, French, German, Italian, Portuguese, Spanish.

At the aparthotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast (surcharge)
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Fishing on site
  • Hiking/biking trails on site
  • Snorkeling on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 9
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Wheelchair accessible
  • Low-height counters/sink
Languages Spoken
  • Catalan
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Fireplace
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Bicycle rentals on site
  • Fishing on site
  • Hiking/biking trails on site
  • Snorkeling on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Villa del Lago’s small print

Also known as

  • Villa Lago Aparthotel
  • Villa Lago Aparthotel Queenstown
  • Villa Lago Queenstown
  • Villa Del Lago Hotel Queenstown
  • Villa del Lago Aparthotel
  • Villa del Lago Queenstown
  • Villa del Lago Aparthotel Queenstown

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property accepts credit cards. Cash is not accepted.

Optional extras

Credit card charges are subject to an extra charge of 2.75 percent

Rollaway beds are available for NZD 50.0 per day

Continental breakfast is offered for an extra charge of NZD 15 per person (approximately)

Cribs/Infant beds are available for NZD 35.0 per stay

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Villa del Lago

  • Does Villa del Lago offer free cancellation for a full refund?
    Yes, Villa del Lago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Villa del Lago?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Villa del Lago?
    Yes, there's free self parking.
  • Are pets allowed at Villa del Lago?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Villa del Lago?
    You can check in from 2:00 PM - 7 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Villa del Lago?
    Yes. Nearby restaurants include Rata Dining (3.1 mi), Speights Ale House (3.1 mi), and Caribe Latin Kitchen (3.2 mi).
  • What is there to do at Villa del Lago and nearby?
    Have fun with onsite activities like fishing, snorkeling, and hiking. Additional recreation nearby includes hot springs, casino gaming, and safari tours. Villa del Lago also has a garden.

Recent reviews

Exceptional 9.4 From 81 reviews

Fair 4.0
Overpriced and average experience
I made a reservation because my fiancé stayed here 5 years ago and raved about it. Is my first time staying with Villa Del Lago and her second. Unfortunately, we agreed that Villa Del Lago has seen better days. We booked a one bedroom villa for 3 nights stay. We were assigned to a unit that is closer to the lake but we requested to change to somewhere higher. Credit to our host who accommodated our request. Going to list out some of the negatives. There was leftover ice cream from the previous guest in the freezer (we didn't sound it off as it was really not a big deal). Secondly, there were hairs on the towels that were provided. There was only one vanity kit provided which is fine but what irk me is that they don't bother to replace the vanity kit even though we finish using the cotton buds. They simply just put back what was not used back into the vanity kit box. Another minor issue is that they do not. Another minor issue is that they have only rain shower head. We drove but if you don't, it take about 25 mins walk from properties to Queenstown Central. On our last night we took a cab back and cost us $13NZD. Now for some positives. This property provide free car park. Nice views. The host that showed us to our room is friendly. It also comes with a washing machine and dryer. However, for the price, I will recommend other properties instead like Sofitel which provide you value for money services.
Ethan, sg3 night trip
Exceptional 10.0
Great views
Good property just little congested parking otherwise property very clean and staff super friendly
Rajesh, nz2 night family trip
Exceptional 10.0
5 star
Amazing view from apt..fabulous decor.super comfy beds.awesome bathroom and showers.laundry facilities..fabulous stay.thank u
Linda, nz3 night trip with friends
Very good 8.0
We had a great stay here. Bathrooms could do with a really deep clean, there was dust and hair build up around outside of shower door. Also hot water was really hard to get often taken minutes to come through and if someone else was running water at the same time as shower the shower water would turn cold straight away. Other than that we had a great stay but probably wouldn’t stay again.
nz4 night family trip
Exceptional 10.0
Lttle oasis
Lovely place! Easy checkin and quiet location.
nz1 night trip
Exceptional 10.0
Lovely location just a flight of stairs from the public walkway that goes all the way into Queenstown and along the lake in the other direction. but hillside is steep, so it's very private, as are the units. A very nice unit, well designed, outstanding views across the lake to the Remarkables. Only downside is having to lug bags down a couple of flights of stairs. Make sure you advise Villa del Lago if this is a problem as there are other drive-up units with the same aspect. Quiet and peaceful, about 30-minute walk into town.
Caroline, au2 night romance trip
Exceptional 10.0
Lovely place to stay - warm and inviting Jing when we arrived
Vicie, au2 night family trip
Exceptional 10.0
uperb views
Superb view, very well equipped apartment
nz1 night business trip
Exceptional 10.0
I loved that the staff turned to fire on each afternoon and the great service with the room cleaning etc. The size of the villas were perfect for a 5 person family.
Sarah, au5 night family trip
Exceptional 10.0
very clean and well equipped. The accommodation has great view as well
steven chunmin, nz2 night family trip

Villa del Lago