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Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

City-center Ottawa hotel with indoor pool

  • Free WiFi and free parking
From
S$104

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  • Pool
  • Bathroom
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Guest Room. Image 1 of 39.
1 / 39Guest Room
8.6.Fabulous.
  • amazing

    Apr 2, 2021

  • It was ok, but the price was over $200 when I hotel.com was listed at much less. There…

    Mar 15, 2021

See all 377 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Ottawa Division
  • Canadian Tire Centre - 7.7 mi / 12.4 km
  • Tanger Outlets - 8.3 mi / 13.4 km
  • Canadian War Museum - 10.7 mi / 17.2 km
  • Rideau Canal - 11.4 mi / 18.3 km
  • Supreme Court of Canada - 11.4 mi / 18.4 km
The following facilities or services will be unavailable from February 10 2021 to February 28 2021 (dates subject to change):
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Microwave (Leisure)
  • Suite, 1 King Bed, Microwave (Feature Tub)
  • Suite, 1 King Bed, Accessible, Microwave (Wheelchair)
  • Suite, 2 Queen Beds, Accessible (WHEELCHAIR)
  • Standard Room, 2 Queen Beds, Microwave
  • Suite, 2 Queen Beds, Microwave
  • Standard Room
  • Deluxe Room
  • Suite, 1 King Bed, Microwave
  • Suite, 1 King Bed, Microwave (Extended)
  • Suite, 1 King Bed (Wheelchair)
  • Standard Room, 1 King Bed, Accessible (WC Roll In Shower)

Location

  • In Ottawa Division
  • Canadian Tire Centre - 7.7 mi / 12.4 km
  • Tanger Outlets - 8.3 mi / 13.4 km

What’s around

Landmarks

  • In Ottawa Division
  • Canadian Tire Centre - 7.7 mi / 12.4 km
  • Tanger Outlets - 8.3 mi / 13.4 km
  • Canadian War Museum - 10.7 mi / 17.2 km
  • Rideau Canal - 11.4 mi / 18.3 km
  • Supreme Court of Canada - 11.4 mi / 18.4 km
  • Parliament Hill - 11.6 mi / 18.7 km
  • Canadian Museum of History - 11.7 mi / 18.9 km
  • National Gallery of Canada - 12.7 mi / 20.4 km

Getting around

  • Ottawa International Airport (YOW) - 24 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 15 min drive
  • Ottawa Station - 15 min drive
  • Ottawa Fallowfield Station - 15 min drive

At a glance

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2496
  • Conference space size (meters) - 232

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • Polish
  • Serbian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Holiday Inn Express Hotel Ottawa West Nepean
  • Holiday Inn Express Hotel Suites Ottawa West Nepean
  • Holiday Inn Express Ottawa West Nepean
  • Holiday Inn Nepean
  • Holiday Inn Express Hotel Nepean
  • Holiday Inn Express Nepean
  • Holiday Inn Express Hotel Suites Ottawa West Nepean

Optional extras

Rollaway beds are available for CAD 15.0 per night

Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from noon to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there's an indoor pool. Guests have pool access from noon to 8:00 PM. The swimming pool will be unavailable from February 10 2021 to February 28 2021 (dates subject to change).

  • Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night.

  • You can check in from 3 PM - 2:30 AM. Check-out time is noon. Contactless check-out is available.

  • Yes. Nearby restaurants include Mort's Pub (4-min walk), East India Company (5-min walk), and Sukhothai Restaurant (6-min walk).

  • No, this hotel doesn't have a casino, but Rideau Carleton Raceway (24-min drive) and Casino du Lac Leamy (25-min drive) are both nearby.

  • Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel has an indoor pool and a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Lovely clean hotel

    It was very organized for the COVID 19 precautions

    Gabriella, 1 night trip, Feb 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Diane who worked at the reception was excellent. Very friendly and accommodating.

    6 night romance trip, Dec 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Arrived late, young lady who checked me in was fast and so courteous. Handicapped parking was close to the door. Will definitely stay again. Thank you

    Kimberley, 1 night family trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I always enjoy my stay with Holiday Inn

    Chris, 1 night business trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely big room, very clean and quiet. Good price and good location. must check with the hotel as I see a double charge on my credit caerd.

    Bob, 2 night romance trip, Sep 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was in an out of the way location so it wasn't so busy. It was nice to have a restaurant right across the street.

    Brenda, 2 night romance trip, Sep 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Stay at the Holiday Inn Express

    Very clean....Hotel takes all the proper measures with the covid-19....Staff are awesome....My husband & I will definitely stay at this hotel again

    Sandra, 2 night trip, Sep 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean for the most part except for a foreign strand of hair near the sink. comfortable. Good location.

    Neil, 2 night family trip, Sep 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very helpful when I found out I was double booked. Also the room was spotless. I would definitely recommend staying at the holiday inn express.

    1 night family trip, Sep 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent overall!

    Friendly staff. Very clean and quiet hotel. Bed and linens are so amazingly clean and comfy. Definitely worth it. Highly recommend.

    eudelyn, 1 night trip, Sep 4, 2020

    Verified Hotels.com guest review

See all 377 reviews