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Room options

View all photos for Family Room, Balcony (Matterhorn view)

Living area

Family Room, Balcony (Matterhorn view)

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Dom Roof Suite, Balcony (Matterhorn view)

Premium bedding, in-room safe, individually decorated, desk

Dom Roof Suite, Balcony (Matterhorn view)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Matterhorn Roof Suite, Balcony (Matterhorn view)

Premium bedding, in-room safe, individually decorated, desk

Matterhorn Roof Suite, Balcony (Matterhorn view)

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Focus Roof Suite, Balcony (Matterhorn view)

Bathroom

Focus Roof Suite, Balcony (Matterhorn view)

  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room Futura

Premium bedding, in-room safe, individually decorated, desk

Double Room Futura

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony (Matterhorn view)

Living area

Deluxe Double Room, Balcony (Matterhorn view)

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite ''Alphubel'', Matterhorn View

Living area

Junior Suite ''Alphubel'', Matterhorn View

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Skylight with ceiling windows only

Premium bedding, in-room safe, individually decorated, desk

Skylight with ceiling windows only

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Balcony, Valley View

Premium bedding, in-room safe, individually decorated, desk

Superior Double Room, Balcony, Valley View

  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Deluxe

Living area

Junior Suite Deluxe

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Royal Suite, Balcony (Matterhorn view)

Living area

Royal Suite, Balcony (Matterhorn view)

  • 70 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite 50, mountain view

Premium bedding, in-room safe, individually decorated, desk

Suite 50, mountain view

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Free train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage
  • Snow sports gear

Facilities

  • 3 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in reception
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel is very close to the cable car station to Matterhorn Glacier Paradise. It is a very new hotel with an indoor and outdoor pool. The hotel room condition is very nice and the staff are very sweet to give a surprise on our honeymoon trip. The view from the room is brilliant as it is the closest hotel to the Matterhorn. No other building is in between us with the spectacular mountain. Breakfast was also very nice especially love the croissant. One thing to note is the hotel is on the other side of the town from the main train station. The hotel can arrange pick-up for arrival and check-out to the station. Others will be walking to the main street (or taxi) but with walkable distance of 10 mins.
Chak Heng Andrew, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Caleb, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the view, the staff were awesome, and the environment!
Nicholas, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Emily, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jeansun, 3-night trip
Verified Expedia guest review

6/10 Good

Milena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful! Best for skiers to be that close to lift. Kinda a walk to the main area but I loved it
kelly, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sumegh, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is perfect for hikers willing to walk to the Zermatt city center. The hotel is 15 minutes walking to the center to find the restaurants and shops. The walk is beautiful overseeing mountains, river and beautiful Swiss wood constructions. The hotel's staff is wonderful, smiles, eager to help. It is next to the Lift to the Glaciar. Walking the trails is amazing. Zermatt is great and the hotel is really cool. Decoration, Spa etc.
Fernando, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Samarjit, 2-night trip
Verified Expedia guest review