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All properties in Santiago, Santiago Metropolitan Region, Chile

Hotel Nippon

3-star hotel with restaurant, near Clinica Santa Maria

  • Free buffet breakfast, free WiFi, and free parking
From
S$64

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7.0.Good.
  • Receptionist had us wait outside for about 45 minutes. First he said there was no…

    Apr 7, 2021

  • Positive The room dimentions, the bed confort, the safety box Negative Hotel is very near…

    Dec 29, 2019

See all 32 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 36 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Conference center
  • Airport shuttle
  • Air conditioning

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Downtown Santiago
  • Clinica Santa Maria - 17 min walk
  • Plaza de Armas - 21 min walk
  • Plaza Baquedano - 6 min walk
  • Forest Park - 6 min walk
  • Gabriela Mistral Cultural Center - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Double Room
  • Triple Room
  • Twin Room

Location

  • In Downtown Santiago
  • Clinica Santa Maria - 17 min walk
  • Plaza de Armas - 21 min walk

What’s around

Landmarks

  • In Downtown Santiago
  • Clinica Santa Maria - 17 min walk
  • Plaza de Armas - 21 min walk
  • Plaza Baquedano - 6 min walk
  • Forest Park - 6 min walk
  • Gabriela Mistral Cultural Center - 7 min walk
  • Pontifical Catholic University of Chile - 9 min walk
  • Patio Bellavista - 11 min walk
  • La Chascona - 15 min walk
  • National Archive - 15 min walk
  • National Museum of Fine Arts - 15 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 19 min drive
  • Santiago Central Station - 15 min drive
  • Baquedano Station - 5 min walk
  • Catholic University Station - 8 min walk
  • Bustamante Park Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 36 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-9:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Beach shuttle (surcharge)

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3617
  • Conference space size (meters) - 336
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1990
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 25-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

RESTAURANT VIÑAS DE CHILE - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hotel Nippon
  • Hotel Nippon Hotel Santiago
  • Hotel Nippon Santiago
  • Nippon Santiago
  • Hotel Nippon Hotel
  • Hotel Nippon Santiago

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Nippon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 9:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, RESTAURANT VIÑAS DE CHILE offers local cuisine. Nearby restaurants include La Terraza (3-min walk), La Hacienda Gaucha (4-min walk), and La Casa Del Chef (4-min walk).
  • Yes, an airport shuttle is available.
  • Hotel Nippon has a garden.
7.0.Good.
  • 8.0.Very good

    Close to Metro and easy to get around , a very nice place to eat right next door, brought our own wine

    Birte, 2 night romance trip, Dec 4, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Ok choice if you don't expect an IVA refund

    The hotel was of acceptable standard and well located, with an adequate breakfast. But the desk staff completely mis-handled the 19% IVA tax, so I definitely cannot recommend them. I contacted them twice beforehand about IVA handling (no reply) and then told the desk person at check-in that I was a foreigner. My Spanish isn't great but she said the price listed and charged had excluded IVA, so I left the matter until I had a chance to double-check. The Hotels.com confirmation clearly stated that the price "includes taxes and fees", meaning that the IVA deduction should have been applied. So I showed this to the desk manager, Andreina, on checkout. With this evidence, she agreed that the price we'd been charged should be reduced by "$12" - which she said she would refund to our card the next day. Unfortunately, this did not happen. When I emailed Andriena at the end of our travels she claimed the price on the listing didn't include IVA. I reminded her of our discussion at the desk and sent a screenshot of the Hotels.com price page showing the "includes...taxes" wording. That was a week ago - no reply at all. This is very poor behaviour and very different from our experience in other places in Chile. I see that there have been other reviews of Hotel Nippon mentioning issues with IVA. Simply put - if you don't want to handle it properly, then don't advertise misleading prices which imply that it is included. There are other, more honest, places to stay in Santiago.

    Peter, 1 night romance trip, Jun 24, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Room was extremely small, no complimentary drinking water, gave unnecessary concern about missing PID.

    1 night trip with friends, May 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Ok Nippon

    We felt the hotel could do with a makeover. The rooms were a little tired.

    Howard, 2 night romance trip, Apr 9, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Near to down town which is good

    2 night trip with friends, Mar 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Convenient location and good breakfast. Staff are friendly. The shower door seems not sealed well, which was leaking water.

    Yl, 3 night romance trip, Dec 14, 2018

    Verified Expedia guest review

  • 6.0.Good

    Convenient and safe area

    I have mixed feelings about this hotel. Location is fine and within walking distance to lots of Santiago attractions. After being initially charged an extra 19% tax for paying in Chilean peso (reception said in English it was 1.19% so probably something lost in translation) hotel did finally let me switch to $US payment to avoid the tax after initially refusing that request. My understanding is that foreigners don’t need to pay that tax if hotel copies your immigration paperwork and has applied for exception for hotel with government. Beds are very comfortable and room is spacious. Bathrooms do need an update and some electricity switches weren’t working in room. Breakfast is OK but bread was hard as a riock. Don’t rely on reception calling you a taxi on departure. When I asked, they were going to call someone from far away and ‘pray that they would come’. We ended up walking down the street with suitcases and had a cab in 3 minutes. If you are looking for a basic place then hotel is fine, but we will look elsewhere in future.

    Jenny, 2 night trip, Jul 19, 2018

    Verified Expedia guest review

  • 4.0.Fair

    La ubicación está perfecta, pero esta cerca del área de confrontaciones entre el gobierno y los manifestantes. Además el aire acondicionado es obsoleto, hace demasiado ruido

    5 night romance trip, Mar 9, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Todo correcto

    Trato exquisito de todo el personal del hotel. Se preocuparon de nosotros en todo momento, ya que nos cogió los días de máximo tensión en Chile.

    MARIA TERESA, 11 night business trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo bien

    2 night business trip, May 27, 2019

    Verified Hotels.com guest review

See all 32 reviews