Guests
All properties in Umhlanga, KwaZulu-Natal, South Africa

The Oyster Box

Upscale beachfront hotel with spa, near Umhlanga Rocks Beach

  • Free WiFi and free parking
From
S$516

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The Oyster Box. Image 1 of 106.
1 / 106The Oyster Box
2 Lighthouse Road, Umhlanga, 4320, KwaZulu-Natal, South Africa
9.4.Exceptional.
  • Amazing Stay Made our stay special

    May 29, 2021

  • Outstanding hotel that goes above and beyond to curate the most exceptional experience…

    Apr 10, 2021

See all 86 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Dining options
Convenient
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 86 guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • On the beach
  • Umhlanga Rocks Beach - 12 min walk
  • Gateway Theatre of Shopping - 29 min walk
  • Umhlanga Lagoon Nature Reserve - 25 min walk
  • Umdloti Beach - 6.3 mi / 10.1 km
  • Durban Beach - 7.2 mi / 11.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room (Garden Facing)
  • Classic Room (Sea Facing)
  • Luxury Room (Sea Facing)
  • Sea Facing Cabana
  • Family Room (Sea Facing)
  • Luxury Suite (Sea Facing)
  • Deluxe Suite (Sea Facing)
  • Presidential Suite
  • Superior Garden Villa
  • Garden Villa Loft

Location

2 Lighthouse Road, Umhlanga, 4320, KwaZulu-Natal, South Africa
  • On the beach
  • Umhlanga Rocks Beach - 12 min walk
  • Gateway Theatre of Shopping - 29 min walk

What’s around

Landmarks

  • On the beach
  • Umhlanga Rocks Beach - 12 min walk
  • Gateway Theatre of Shopping - 29 min walk
  • Umhlanga Lagoon Nature Reserve - 25 min walk
  • Umdloti Beach - 6.3 mi / 10.1 km
  • Durban Beach - 7.2 mi / 11.5 km
  • Golden Mile - 7.3 mi / 11.7 km
  • Moses Mabhida Stadium - 8.6 mi / 13.9 km
  • Durban International Convention Centre - 10.1 mi / 16.3 km
  • Durban Funworld - 10.4 mi / 16.7 km
  • Durban Botanical Gardens - 11 mi / 17.7 km

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed*
  • Specific rooms only*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Refrigerator in a common area

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Pool umbrellas
  • Health club
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Meeting rooms
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1947
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Afrikaans
  • English
  • Spanish
  • Xhosa
  • Zulu

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch Smart TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Oyster Box Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Ocean Terrace - Overlooking the ocean, this family restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Palm Court - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.

The Grill Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

The Lighthouse Bar - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

The Oyster Bar - This Champagne bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

The Oyster Box is listed in the 2020 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Box Oyster
  • The Oyster Box Hotel
  • The Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel Umhlanga
  • Oyster Box
  • Oyster Box Hotel
  • Oyster Box Hotel Umhlanga
  • Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for ZAR 450.0 per night

Buffet breakfast is offered for an extra charge of ZAR 450 for adults and ZAR 450 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of ZAR 1000 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of ZAR 510 per vehicle (one-way)

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Breakage deposit: ZAR 1000 per stay

Pet deposit: ZAR 1000 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Oyster Box does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there are 2 outdoor pools.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of ZAR 1000 per pet, per night, and there's also a deposit of ZAR 1000 per night. Service animals are exempt from fees.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring Indian cuisine and ocean views. The dining venue will be unavailable from July 19 2021 to July 25 2021 (dates subject to change). Nearby restaurants include The Sugar Club (3-min walk), Ile Maurice (3-min walk), and Catch (3-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 510 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Sibaya Casino (7-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
  • The Oyster Box has 2 outdoor pools, 2 bars, and a spa, as well as a Turkish bath, an arcade, and a picnic area.
9.4.Exceptional.
  • 10.0.Exceptional

    Oysters Box stay

    Amazing stay, never felt so at home in a hotel.

    Juan-Ettienne, 1 night trip with friends, Oct 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel

    This was a great experience with excellent service. The room was very comfortable and staff were really friendly and accommodating.

    Thabiso, 1 night trip, Oct 21, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    We stayed for one night as a romantic getaway. The room was small with a sea view and little verandah but nothing special for the 350usd a night price tag. The breakfast was under par for a 5 star hotel, and the service was also not great. The hotel itself is beautiful and the location is great, but at this price tag not to be recommended.

    Danie, 1 night trip, Sep 22, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Overrated

    I have stayed a lot of times in the Beverly Hills hotel across the road and it was always a dream to stay in the Oyster Box. After n tiresome trip with Covid 19 regulations we arrived at the hotel hungry and I wanted a salad. We could only order from current menu being send from one restaurant to another (16:00 in afternoon). Well I had to settle for a scone and tea. As a gold member on hotels.com no one offered us any of the extras that was promised. No free bottle of wine, we could not have a late check out and also no R95 credit on food as promised. The only good thing was we had to check out at 11 and we had high tea from 12 to 4 as our flight was at 18:00. This was a very disappointing experience, I will definitely not be back at the Oysterbox soon.

    Jaco, 2 night trip, Aug 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The food is incredible however breakfast service was slow even with lots of staff

    Rachel, 5 night romance trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Checked into the Oyster Box for our anniversary, had a memorable stay

    Chris, 1 night family trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    stay

    Nothing was too much trouble Friendly caring staff from check in to check out Big Thank You

    Patricia, 9 night family trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Not worth the money

    It certainly wasn't worth the money. The rooms are minuscule for the price, the service shoddy and we certainly will never stay there again

    Ahmed, 3 night trip, Nov 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Thoroughly enjoyed our stay and although I loved everything, I have to say that the service was exceptional - all members of staff went above and beyond themselves. I will definitely return

    Andrea, 2 night trip, Nov 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Service is outstanding, clearly staff training is a priority. A gentle, gracious , beautifully decorated hotel in a magnificent location.

    Brenda, 4 night trip, Nov 10, 2019

    Verified Hotels.com guest review

See all 86 reviews