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Sheraton Grand Incheon Hotel

Photo gallery for Sheraton Grand Incheon Hotel

Exterior
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
In-room dining
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Sheraton Grand Incheon Hotel

Sheraton Grand Incheon Hotel

5-star property
Luxury Incheon hotel with full-service spa, connected to the convention centre

9.0/10 Superb

1,014 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
153, Convensia-daero, Yeonsu-gu, Incheon, 21998

Room options

About this area

What's nearby

  • In Songdo
  • Songdo Central Park - 4 min drive
  • Incheon Port Passenger Terminal - 24 min drive

Getting around

  • Seoul (ICN-Incheon Intl.) - 24 min drive
  • Seoul (GMP-Gimpo Intl.) - 27 min drive
  • Anyang Station - 22 min drive
  • Yongyu Station - 25 min drive
  • Haengsin Station - 30 min drive
  • Central Park Station - 17 min walk
  • University of Incheon Station - 20 min walk
  • Techno Park Station - 21 min walk

Restaurants

  • Manokamana - 3 min walk
  • Baekjewon Songdo - 7 min walk
  • Relish - 7 min walk
  • Dino Grill - 8 min walk
  • Japanese Bistro - 8 min walk

About this property

Sheraton Grand Incheon Hotel

When visiting Incheon, Sheraton Grand Incheon Hotel is a great choice to consider. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments, and FEAST, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 321 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Access to the indoor swimming pool is available by reservation only. Guests can use indoor pool once per night for a maximum of 2 hours per reservation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free on-site self-parking
  • On-site extended parking (KRW 35000 per week)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Bike rentals nearby
  • Kayaking nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (5522 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Bathroom emergency pull cord
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa Hasta has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

FEAST – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
ConneXions – On-site lobby lounge. Open daily.
BENE – This steakhouse specialises in Italian cuisine. Open daily.
YUE – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
HAUTE PATISSERIE – This café only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of KRW 42000 for adults and KRW 21000 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KRW 36300.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Extended parking costs KRW 35000 per week
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property does not allow children 12 and younger to access the Club Lounge.
Pool access may be restricted during busy times from 2-6 PM.
This property’s breakfast rate plans includes 2 persons. Additional fees of KRW 34,000 per person apply for guests exceeding this number.

Also known as

Hotel Sheraton Incheon
Incheon Sheraton
Incheon Sheraton Hotel
Sheraton Hotel Incheon
Sheraton Incheon
Sheraton Incheon Hotel
Sheraton Grand Incheon Hotel
Sheraton Grand Incheon
Sheraton Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel
Sheraton Grand Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel Incheon

Frequently asked questions

Does Sheraton Grand Incheon Hotel offer free cancellation for a full refund?
Yes, Sheraton Grand Incheon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Incheon Hotel?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Sheraton Grand Incheon Hotel on 19 February 2023 start from S$201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Incheon Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Incheon Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Sheraton Grand Incheon Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Grand Incheon Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Sheraton Grand Incheon Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Sheraton Grand Incheon Hotel and nearby?
Have fun with nearby activities such as cycling, kayaking and powerboating. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Grand Incheon Hotel also has 2 bars and a sauna, as well as a fitness centre.
Are there restaurants at or near Sheraton Grand Incheon Hotel?
Yes, there are 3 on-site restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Baekjewon Songdo (7-min walk), Relish (7-min walk) and Dino Grill (8-min walk).
Does Sheraton Grand Incheon Hotel have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Sheraton Grand Incheon Hotel like?
Sheraton Grand Incheon Hotel is a short 3-minute walk from Songdo Convensia Convention Center and 11 minutes' walk from NC Cube Canal Walk. Travellers recommend the hotel for its quiet location.

Reviews

9.0

Superb

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Sue Hun, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerald, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a great time at this hotel again! I think the price is extremely reasonable considering that it is a 5 star hotel and the quality of their friendly, swift service. I strongly recommend, and I look forward to coming here again in the near future!
Tammy, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent location, would stay again!
This was one of the nicest properties I have stayed at. Friendly and helpful service. The food at the club level and all restaurants was great. Fantastic selection at the buffet.
Peter, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sujin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

NOBUO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was good.
HYUNGWOO, 1-night romance trip
Verified Expedia guest review

6/10 Good

Hong, 6-night trip
Verified Expedia guest review

8/10 Very good

Shannon, 3-night trip
Verified Expedia guest review