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Suginoi Hotel

Photo gallery for Suginoi Hotel

Hot springs
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Suginoi Hotel

Suginoi Hotel

3.5 star property
Family-friendly hotel in Beppu with 2 restaurants and spa

9.0/10 Superb

1,027 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Refrigerator
  • Bar
The price is S$321
Price available on 06/03/2023
1 Kankaiji, Beppu, Oita-ken, 874-0822

Room options

About this area

What's nearby

  • Takegawara Onsen - 4 min drive
  • Hells of Beppu - 5 min drive
  • African Safari - 22 min drive
  • Kinrin Lake - 30 min drive

Getting around

  • Oita (OIT) - 44 min drive
  • Beppu Station - 4 min drive
  • Yufu Station - 20 min drive
  • Oita Station - 29 min drive
  • Free train station pickup
  • Free train station drop-off


  • Warawa Cafe - 8 min walk
  • Chez Maman - 19 min walk
  • Balena - 4 min drive
  • Izutsu - 4 min drive
  • Owadazushi - 4 min drive

About this property

Suginoi Hotel

Suginoi Hotel puts you 2.7 mi (4.4 km) from Hells of Beppu. Guests can visit the spa to be pampered with massages, body wraps or facials, and Seeds, one of 2 restaurants, serves breakfast and dinner. Other highlights include 2 hot tubs, an outdoor pool and a bar/lounge. Fellow travellers like the pool and overall property condition.


English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

At a glance

Hotel size

  • 587 rooms


  • Check-in time from 3:00 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Please note: This property's guestrooms and facilities are located in 3 separate buildings. The walkways connecting the buildings are not available at this time due to renovations. A shuttle service is provided to transport guests between the buildings, and operates daily between 5:45 AM and midnight.
  • This property's main building will be closed for renovations starting on January 16, 2023. The public onsen, "Tanayu," will be closed for renovations from January 16 to June 30, 2023. This property has 2 other hot spring facilities, "Midoriyu" (located in the main building) and "Aqua Garden," which will still be operational during this time.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Children's club*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered on-site self-parking


  • Free train station shuttle from 8:00 AM to 8:00 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Bowling alley
  • Playground
  • Local/corner shop

What to do

  • Bowling alley
  • Hot springs
  • Karaoke
  • Shopping
  • Golfing nearby


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms


  • Wheelchair-accessible
  • Lift


  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 20-inch flat-screen TV

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Spa the Ceada has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.


Seeds – This buffet restaurant serves breakfast and dinner.
Ceada Palace – This buffet restaurant serves breakfast and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax will be collected at the property. The city tax ranges from JPY 250–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 to 5500 per person

Renovations and closures

The property will be renovating from 16 January 2023 to 30 June 2023 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property.


<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards. Cash is not accepted.</p>
Breakfast is not included for children using existing bedding.

Also known as

Hotel Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel Hotel
Suginoi Hotel Beppu
Suginoi Hotel Hotel Beppu

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Suginoi Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
How much does it cost to stay at Suginoi Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Suginoi Hotel on 16 February 2023 start from S$248, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Suginoi Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Suginoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Suginoi Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Suginoi Hotel?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11 AM.
What is there to do at Suginoi Hotel and nearby?
On-site recreation at Suginoi Hotel includes bowling and hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Suginoi Hotel also has an outdoor pool, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Suginoi Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include Warawa Cafe (8-min walk), BIRD STYLE (2.1 mi) and Owadazushi (2.4 mi).
What's the area around Suginoi Hotel like?
Suginoi Hotel is a short 16-minute walk from B-Con Plaza, Global Tower and 17 minutes' walk from Jigokumushikobo Kannawa.







Staff & service




Property conditions & facilities




10/10 Exceptional

Family friendly, I would go for longer stay
We stayed in Niji kan, the new and western style tower, close to parking, pools and restaurant. The bed was extra large and sofa turns to bed as well. Very clean and comfortable, TV was a good size as well. It would accommodate many people, like a family with children. In fact there were many young families at the resort.we stayed for 2 nights, but I wish we stayed longer to do everything that they offer. Buffet had a lot of options and was "good". since it served large quantity of guests, the restaurant was big and sometimes hard to find items I wanted. The staff there were very polite, quick and helpful, very good service anywhere you go.
Naomi, 2-night trip
Verified guest review

8/10 Very good

James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a very good stay we had. Free breakfast and dinner. The customer service exceeded my expectations! When we got to the hotel and got to the room, we didn’t like it coz it was outdated but when we asked if we can move to another room, no hesitations they gladly helped us and showed the room that was new and kid’s friendly room. We will definitely go back there in a few months. I highly recommend it to those who has kids with them it’s called Nin Ji Kan that’s their new building. Awesome! My regret is I wasn’t able to take a picture of the room. 😞 but I do give always an Honest review.
Norielie, 2-night trip
Verified guest review

10/10 Exceptional

Lianna, 2-night trip
Verified guest review

10/10 Exceptional

Laina, 1-night trip
Verified Expedia guest review

6/10 Good

Sanada, 1-night trip
Verified guest review

10/10 Exceptional

MASAHIRO, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Julie, 1-night trip
Verified Expedia guest review

4/10 Fair

Helen Bantolo, 1-night trip with friends
Verified guest review

10/10 Exceptional

It’s so nice we enjoying the onsen and very nice dinner and breakfast it’s good we will back again hope we will get soon booking
Nakamori, 1-night trip with friends
Verified guest review