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NH Boat Lagoon Phuket Resort

Photo gallery for NH Boat Lagoon Phuket Resort

2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of NH Boat Lagoon Phuket Resort

NH Boat Lagoon Phuket Resort

4.5 star property
Luxury hotel in Ko Kaeo with 2 restaurants and 2 outdoor pools

7.0/10 Good

114 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
22/22 Moo 2 Thepkasattri Rd., Ko Kaeo, Phuket, 83000
Main amenities
  • Daily housekeeping
  • Marina
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Free use of bicycles
  • Children's pool
  • Pool bar
For families
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • Bang Tao Beach - 28 min drive
  • Chalong Bay - 27 min drive
  • Surin Beach - 31 min drive
  • Patong Beach - 32 min drive
  • Jungceylon Shopping Center - 33 min drive
  • Bangla Road - 34 min drive
  • Kamala Beach - 35 min drive
  • Nai Yang Beach - 40 min drive
  • Karon Beach - 42 min drive
  • Nai Thon Beach - 42 min drive
  • Mai Khao Beach - 44 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Taverna - 6 min walk
  • Wooden Spoon - 17 min walk
  • Les Anges - 7 min drive
  • Laem Hin Seafood - 9 min drive
  • Cafe Station - 9 min drive

About this property

NH Boat Lagoon Phuket Resort

In addition to a marina and a free kids' club, NH Boat Lagoon Phuket Resort features an airport shuttle (available on request) for THB 700 per vehicle. Guests can be pampered with massages at the spa, and Harbour Restaurant, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 296 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle from 8:00 AM to 5:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Children's games
  • Toys

What to do

  • Tennis
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire

Facilities

  • 10 buildings/towers
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Marina
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • First-run films

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. The spa is open daily.

Dining

Harbour Restaurant – Overlooking the pool and garden, this restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.
Port of Call Beer Terrace – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar.
The Lobby Lounge – This bar only serves light fare.
Poolside Bar – This bar only serves light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 700 per vehicle (one-way. Maximum occupancy 10)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 1000.0 per day
  • Airport shuttle service for children up to age 18 costs THB 700 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Boat Lagoon Phuket
Boat Lagoon Resort Phuket
Phuket Boat Lagoon Hotel Rawai
Phuket Boat Lagoon Resort Rawai
Boat Lagoon Resort Ko Kaeo
Boat Lagoon Ko Kaeo

Frequently asked questions

Does NH Boat Lagoon Phuket Resort offer free cancellation for a full refund?
Yes, NH Boat Lagoon Phuket Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at NH Boat Lagoon Phuket Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at NH Boat Lagoon Phuket Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at NH Boat Lagoon Phuket Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at NH Boat Lagoon Phuket Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by NH Boat Lagoon Phuket Resort?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is THB 700 per vehicle one-way.
What are the check-in and check-out times at NH Boat Lagoon Phuket Resort?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at NH Boat Lagoon Phuket Resort and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. NH Boat Lagoon Phuket Resort also has a fitness centre and an arcade, as well as a garden.
Are there restaurants at or near NH Boat Lagoon Phuket Resort?
Yes, there are 2 on-site restaurants, featuring Thai cuisine and garden views. Nearby restaurants include La Taverna (6-min walk), Laem Hin Seafood (3.8 mi) and Rush Coffee (5.1 mi).

Overall score and ratings

7.0

Good

7.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This was our second time staying here in the last 12 months. The first time we were here for 3 weeks. The rooms are large and clean. The bed is very comfortable. The staff is very friendly and do their best to meet your needs. The absolutely best part of this resort is the pool. It’s large and the grounds around it are lovely. I especially loved my little patio. It is so nice to walk out onto the patio and there’s the pool and the gardens. Great to sit and have coffee in the morning. Peaceful. I definitely recommend getting the upgrade.
2-night trip
Verified Expedia guest review

4/10 Fair

Be careful
The room was above a kitchen that started cooking at 6.00 am. The smell of burnt cooking was terrible. Otherwise the room was OK. You do a lot of walking to get anywhere in the resort.
Timothy H, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Brian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

.The room was big and clean The staff was helpful.
1-night trip
Verified Expedia guest review

4/10 Fair

Dangerous Environment
There was mosquitoes flying around day & nite and found death cockroach call reception they couldn’t do anything in upgrade where they still put us in the same type room on a lower floor we declined as it show no purpose as I believe that the mosquitoes come from below the dustbins area
Desmond, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in one bedroom apartment
Room was spacious and well decorated. Great to look out over Marina and plenty of good quality restaurants and coffee shops within 100 metres. Good breakfast at Capt. Table was included.
Colin, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very friendly staff. Some language barrier as we don’t speak Thai
Laurel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laurel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very unfriendly staff compared to any places I have been in Phuket/Bangkok/Thailand. English is not so good relatively, reception not so polite and cold. The hotel is full of group tourist. Breakfast is absolutely disguisting and foul. Room is far from the reception, gym and breakfast. It was a very rainy day and not very easily accessible. Good at least reasonable price room service thai food on its average.
Joe, 1-night business trip
Verified Orbitz guest review