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Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property
3-star hotel with indoor pool, near CoolSprings Galleria

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Hilton Garden Inn Nashville/Franklin Cool Springs

Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

Terrace/patio
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
Lobby

Overview of Hilton Garden Inn Nashville/Franklin Cool Springs

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
9150 Carothers Pkwy, Franklin, TN, 37067
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Bathtub (Hearing)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • CoolSprings Galleria - 19 min walk
  • Nashville Zoo - 14 min drive
  • Belmont University - 17 min drive
  • Vanderbilt University - 17 min drive
  • Mall at Green Hills - 17 min drive
  • Nissan Stadium - 18 min drive
  • Belle Meade Plantation - 22 min drive

Getting around

  • Nashville International Airport (BNA) - 22 min drive
  • Smyrna, TN (MQY) - 35 min drive
  • Nashville Riverfront Station - 21 min drive
  • Nashville Donelson Station - 25 min drive

Restaurants

  • Wild Ginger Restaurant - 10 min walk
  • Cheddar's Scratch Kitchen - 16 min walk
  • The Cheesecake Factory - 4 min drive
  • J. Alexander’S Restaurant - 20 min walk
  • Amerigo - 16 min walk
Map

About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

Hilton Garden Inn Nashville/Franklin Cool Springs puts you 1 mi (1.6 km) from CoolSprings Galleria. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Seasons Local Fare, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (2700 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Local Fare – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 13.95 for adults and USD 6.95 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Frequently asked questions

Does Hilton Garden Inn Nashville/Franklin Cool Springs offer free cancellation for a full refund?
Yes, Hilton Garden Inn Nashville/Franklin Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Nashville/Franklin Cool Springs?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Nashville/Franklin Cool Springs?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Nashville/Franklin Cool Springs?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Nashville/Franklin Cool Springs?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Hilton Garden Inn Nashville/Franklin Cool Springs?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Nashville/Franklin Cool Springs and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area. Hilton Garden Inn Nashville/Franklin Cool Springs also has a garden.
Are there restaurants at or near Hilton Garden Inn Nashville/Franklin Cool Springs?
Yes, Seasons Local Fare offers American cuisine.
What's the area around Hilton Garden Inn Nashville/Franklin Cool Springs like?
Hilton Garden Inn Nashville/Franklin Cool Springs is located a short 19-minute walk from CoolSprings Galleria.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

JONATHAN H, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Trust me...Don't stay here.
The hotel was not what I expected for the price I paid. Didn't look like they vacuumed in a while, general cleanliness was ok, but could see corners and areas that aren't generally trafficked we're not touched. The breakfast was not included, the staff seemed uninterested in helping and seemed as though you were bothering them, and general maintenance of the building showed it was lacking. For an 80 to 90 dollar a night room, what I got would be what I would expect; but for close to 200 a night, woefully inadequate. Go to Hampton Inn at Franklin Berry Farms, much better accomodations, staff and price.
Joshua, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had a little hiccup in the beginning with our room, but Hope took really good care of us. Made to order breakfast was very good.
Henry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simply Awesome!
This hotel was amazing! The staff was friendly, kind, caring and most accommodating. The room was beautiful and spacious. The breakfast was absolutely delicious! It was a freshly prepared meal that was hot offering many different selections! We loved our stay!
Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Junior suite
The junior suite was huge. You could have a band and a dance party in the living space.
Angel W, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. Very quiet and the area around it was nice
Jocelyn, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Overall my stay was an excellent experience
Jim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, including room attendants! Clean, quiet and orderly!
George, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gretchen, 1-night business trip
Verified Hotels.com guest review