Let's start from here: I booked a double deluxe room with a sea view. It's description says separate bath and shower, and in a room description they present a bath with a window with a sea view. And this was my criteria to choose.
First we got a room with shower only, later we got a room with a bath only, and there was no bathroom window in any of them. We had to give up. Hotel wasn't fully occupied, therefore an upgrade wouldn't be a challenging decision.
We arrived to a hotel in a middle of a night (3 AM). At 8 AM cleaning service was ringing a bell to our room for cleaning. To remind you: this is a 5-star hotel. Here it is a bad service, not a mistake.
We asked them to come back in 30 minutes, going to breakfast anyway. They returned in the afternoon when we were already back from a full day sunbath. Later we had to explicitly ask to clean the room.
We spend there five days, and the bed sheets were not replaced :/
Breakfast: yes, this is 5-star breakfast :) but this was not enough.
They have a private part of a beach. But the bass-high electronic music makes it merely "good enough".
This was our third trip to Vietnam. We love revisiting places. Sadly, we won't come back here, nor recommend it anyone.
Pricewise you will find numerous better stays in the area.