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Songtsam Retreat at Shangri-La - MGallery Collection

4.5 star property
Luxury hotel in Shangri-La with 2 restaurants and bar/lounge

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Songtsam Retreat at Shangri-La - MGallery Collection

Photo gallery for Songtsam Retreat at Shangri-La - MGallery Collection

Mountain view
In-room dining
In-room dining
Deep-soaking bathtub
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Overview of Songtsam Retreat at Shangri-La - MGallery Collection

9.6

Exceptional

Property highlights

  • Free WiFi
  • Spa
  • Free parking
  • Restaurant
  • Bar
  • Laundry facilities
Map
Song Zan Lin, Jiqingzhou, Deqin, Yunnan, 674400
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • Terrace
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Room options

About this area

Getting around

  • Gyalthang (DIG-Diqing) - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • 五彩雪域藏餐馆 - 14 min drive
  • 面包魔坊 - 14 min drive
  • 天涯海阁休闲吧 - 13 min drive
  • 绿野仙踪休闲吧 - 13 min drive
  • 下一站休闲吧 - 13 min drive
Map

About this property

Songtsam Retreat at Shangri-La - MGallery Collection

Songtsam Retreat at Shangri-La - MGallery Collection offers an airport shuttle (available on request) for CNY 150 per vehicle one way. Guests can indulge in deep-tissue massages, aromatherapy or hydrotherapy, and Tibetan Resturant, one of 2 restaurants, serves breakfast and lunch. This luxurious hotel also features a bar/lounge, a terrace and a garden.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle (available on request)*

Off-site

  • Area shuttle within 8 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Yoga classes
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (1765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 24 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Spa services
  • Massage/treatment rooms

Room amenities

Be entertained

  • DVD player
  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Tibetan Resturant – Overlooking the garden, this restaurant serves breakfast and lunch.
Western Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner.
Library Lounge Bar – On-site bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 92 per person
  • Airport shuttle service is offered for an extra charge of CNY 150 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 380 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Songtsam
Songtsam Retreat
Songtsam Retreat Hotel
Songtsam Retreat Hotel Shangri-La MGallery Collection
Songtsam Retreat Shangri-La MGallery Collection Hotel Deqin
Songtsam Retreat At Shangri-La Hotel Shangri-La County
Songtsam Retreat Shangri-La MGallery Collection Deqin
Songtsam Retreat MGallery Collection Hotel
Songtsam Retreat MGallery Collection
Songtsam Retreat Shangri MGal
Songtsam Retreat at Shangri-La - MGallery Collection Hotel
Songtsam Retreat at Shangri-La - MGallery Collection Deqin
Songtsam Retreat at Shangri-La - MGallery Collection Hotel Deqin

Frequently asked questions

Are pets allowed at Songtsam Retreat at Shangri-La - MGallery Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Songtsam Retreat at Shangri-La - MGallery Collection?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Songtsam Retreat at Shangri-La - MGallery Collection?
Yes, an airport shuttle is available. The charge is CNY 150 per vehicle one way.
What are the check-in and check-out times at Songtsam Retreat at Shangri-La - MGallery Collection?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Songtsam Retreat at Shangri-La - MGallery Collection and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes yoga. Enjoy amenities such as spa services, a picnic area and a garden.
Are there restaurants at or near Songtsam Retreat at Shangri-La - MGallery Collection?
Yes, there are 2 on-site restaurants, featuring international cuisine and garden views.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

excellent hotel with great style and services
This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.
Verified Hotels.com guest review

10/10 Exceptional

Fabulous cultural get-away, done perfectly!!
It was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Staff of this hotel are brilliant
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service
Verified Expedia guest review

10/10 Exceptional

Outstanding oasis.
Absolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Stay
Marvelous resort that I didnt want to get out of. A good view of the beautiful Songtsam Temple, which the hotel provides a free buggy ride to. In the evening, staff come to start the fireplace and deliver Ginger Tea. Heartwarming value adds that made our day.
Verified HotelClub guest review

10/10 Exceptional

Highly recommended for family trips
I would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.
Verified Hotels.com guest review

8/10 Very good

A perfect retreat at Shangri-la
Stayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review