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4-star hotel with restaurant, near Teatro Massimo
Nice spacious room, perfect location and wonderful service!
Aug 16, 2020
Location location location...and a very nice hotel as well!
Aug 13, 2020
This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)
Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Covered valet parking costs EUR 15.00 per day with in/out privileges
Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of EUR 50 per room (one-way)
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Guests under 12 years old are not allowed in the spa.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Unacceptable noise on the top floor. The owner of the hotel should try to sleep in the room we were given. It was like being in an engine room or on a factory floor. Industrial air conditioners on the other side of every thin wall and above the roof. Staff were charming and proud of their recent expansion, and the location is right in the middle of the main pedestrian intersection. The room had previously been an apartment—spacious and clean. Without the noise it would have been just fine—perhaps other rooms below the top floor are. But it’s unacceptable to offer a room that noisy to guests, period, at any price.
1 night romance trip, Aug 13, 2020
Verified Expedia guest review
This was our first & only night in Palermo and this hotel was a wonderful choice. Perfect location, friendly service, lovely room and the most superb restaurant. Book this hotel - you will not regret it
Douglas, 1 night family trip, Jul 16, 2020
Verified Hotels.com guest review
Right in the heart of Palermo. Staff friendly and helpful. Hotel clean and spacious. Great place to stay.
3 night family trip, Nov 28, 2019
Verified Ebookers guest review
Great location! The property is located close to main attractions. The room is comfortable and the place is beautiful!
3 night romance trip, Nov 28, 2019
Verified Expedia guest review
Crummy from A to Z Avoid Lousy staff Very guest unfriendly
1 night romance trip, Oct 18, 2019
Verified Expedia guest review
Location is excellent, room was nice, other than the ants and mosquitoes, tv didn’t work, service was a big negative at the front desk as well as spa, just an overall rude attitude not pleasant. Spa is tiny barely room for two people in the locker room, steam, or sauna, and low in amenities
1 night business trip, Sep 24, 2019
Verified Hotels.com guest review
This was our second time staying within a two time, they were nice to let us leave a suitcase be hide until we got back from our cruise: our room wasn’t ready until 3:00 , we reserve a jr suite but didn’t get that but they gave us a up grade to a executive suite; very nice : the next morning my husband went to get breakfast early before our long trip home and the manager told him it wasn’t included : but it was all suites has breakfast included plus I had it in writing so that let a bad feeling with us; the location is excellent and the bellhops personal was excellent including the wait staff :
1 night family trip, Sep 22, 2019
Verified Expedia guest review
Excellent location room and breakfast also excellent staff and wifi service in the room
Joe, 4 night family trip, Sep 9, 2019
Verified Expedia guest review
Excellent location -- everything really interesting is within walking distance. The hotel is at the crossing of the 2 most charming streets in Palermo and no car traffic. Many charming bars and restaurants arevery close by. Rooms are a bit small. Our window had a view to a wall about 3 feet from our window.
2 night romance trip, Sep 4, 2019
Verified Expedia guest review
Love this beautiful Bed and Breakfast . Look like 5 Star. Comfortable bed and awesome view.
2 night family trip, Sep 2, 2019
Verified Orbitz guest review