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1 room, 2 adults
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Vienna Garden

3.5 stars
Neustiftgasse 48ViennaVienna1070Austria
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Good3.4 / 5
  • hassle to check in as there is no reception counter. Clean, spacious, near trams, shops…Oct 11, 2014
  • Horrible stay. It is not a hotel but an apartment. No service but they ask for…Sep 5, 2016
11See all 11 Hotels.com reviews

Vienna Garden

from S$71
  • Apartment for 3 people Vienna Garden
  • Apartment for 4 people Vienna Garden
  • Apartment for 2 people Vienna Garden

At a glance

Key facts

Hotel size

  • This hotel has 1 room
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:30 PM-9:30 PM
  • Check-out time is 10:00 AM
All guests are required to contact the property in advance to arrange check-in, using contact details provided in the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Also known as

  • Garden Vienna
  • Vienna Garden
  • Vienna Garden Apartment

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 2.832 percent city/local tax will be charged

Deposit: EUR 150 per stay

Optional extras

Late check-in after 9 PM can be arranged for an extra charge of EUR 10

Parking is available nearby and costs EUR 2 per hour

Housekeeping is offered for an extra charge of EUR 30 per stay

In the hotel

Services
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • First-run movies
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water

Vienna Garden’s small print

Also known as

  • Garden Vienna
  • Vienna Garden
  • Vienna Garden Apartment

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 2.832 percent city/local tax will be charged

Deposit: EUR 150 per stay

Optional extras

Late check-in after 9 PM can be arranged for an extra charge of EUR 10

Parking is available nearby and costs EUR 2 per hour

Housekeeping is offered for an extra charge of EUR 30 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 11 reviews

Vienna Garden
Fair2.0 / 5
Not a hotel, and a nightmare to get in.
A nightmare- I had arranged a time to meet somebody to get access & keys. As pre-arranged, with the directions to get there (but not how to access a key), I was there at 2:10pm for 2-3pm check-in. but nobody to meet me, and the phone number I was given unanswered. I called Hotels.com customer services, after 3 (international) calls, lasting 40min+, I was eventually told that they could not reach Vienna Garden, and Hotels.com would transfer me to the relocation team. Shortly after, I eventually received a call from Vienna Garden (5 unanswered calls, 3 calls and 40min on hold to hotels.com, 5% battery left, 80min outside in 5*C). They had the times wrong, although it was confirmed in writing. I was then told of a key in a combination locker at the door - instructions I was not given before, and apparently should have. I was asked to pay cash, which I was happy to do, but nowhere on the booking info, confirmation or email confirmation was a compulsory cleaning fee of EUR30 mentioned - only listed as 'optional extras' and as such, I did not expect to be forced to pay this, especially nice the extremely bad service that I had just experienced - although the lady checking me in admitted their mistake. Hotels.com offered me £30/EUR43 1-year voucher, I doubt this will cover my phone bill! Nowhere to store luggage after check-out and although there is a kitchenette, there's no coffee/tea, bring your own. Considering all this, booking a hotel would have been much better value.
2 night trip with friends
Vienna Garden
Outstanding5.0 / 5
Excellent stay!
This is a self catering apartment and it's a real gem. We found it well priced. The apartment is very clean and the kitchen has all you'll need to prepare basic meals. Getting around from here is a breeze with a bus and a tram line just around the corner. Although situated in an apartment block, it is very quiet. We can recommend this unit for families looking for a clean place to stay close to all major attractions.
6 night family trip

See all reviews

Vienna Garden

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