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Hotel Residence am Hauptbahnhof

3-star hotel, convenient to Moenckebergstrasse

  • Free WiFi

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1 / 40Hotel Front
  • Central hotel with good German breakfast. Staff helpful and pleasant . Rooms basic but…

    Feb 26, 2020

  • It’s basic, cheap and location was good for central station, however the surrounding…

    Feb 10, 2020

See all 194 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Room service
  • Self parking
  • 24-hour front desk
  • Laundry service

For families

  • Rollaway/extra beds (surcharge)
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Saint Georg
  • Miniatur Wunderland - 27 min walk
  • Hamburg Dungeon - 27 min walk
  • Elbe Philharmonic Hall - 36 min walk
  • Reeperbahn - 37 min walk
  • Moenckebergstrasse - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Double Room
  • Triple Room
  • Quadruple Room


  • In Saint Georg
  • Miniatur Wunderland - 27 min walk
  • Hamburg Dungeon - 27 min walk

What’s around


  • In Saint Georg
  • Miniatur Wunderland - 27 min walk
  • Hamburg Dungeon - 27 min walk
  • Elbe Philharmonic Hall - 36 min walk
  • Reeperbahn - 37 min walk
  • Moenckebergstrasse - 7 min walk
  • Hamburg City Hall - 17 min walk
  • Hamburg Wholesale Market - 24 min walk
  • St. Michaelis Church - 32 min walk
  • Hamburg Cruise Center - 33 min walk
  • Hamburger Dom - 35 min walk

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Central S-Bahn - 7 min walk
  • Hamburg Dammtor Station - 26 min walk
  • South Central U-Bahn - 3 min walk
  • North Central U-Bahn - 7 min walk
  • Lohmuhlenstrasse U-Bahn - 8 min walk

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 15 per day)
  • Offsite parking nearby (EUR 15 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Elevator

Languages Spoken

  • English
  • German

In the room

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Residence am Hauptbahnhof
  • Hotel Residence am Hauptbahnhof Hotel Hamburg
  • Hotel Residence am Hauptbahnhof Hamburg
  • Residence am
  • Residence am Hauptbahnhof
  • Residence am Hauptbahnhof Hamburg
  • Residence Hotel am Hauptbahnhof
  • Am Hauptbahnhof Hamburg
  • Hotel Residence am Hauptbahnhof Hotel
  • Hotel Residence am Hauptbahnhof Hamburg

Optional extras

Self parking costs EUR 15 per day

Parking is available nearby and costs EUR 15 per night

Rollaway beds are available for EUR 35 per night

Safes in guestrooms can be used for EUR 3.00 per stay


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Residence am Hauptbahnhof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Kabul (3-min walk), Badshah Restaurant (3-min walk), and Il Buco (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
  • 8.0.Very good

    Convenient location, comfortable room but old elevator (not stop at reception floor). Will stay here again if visit Hamburg next time.

    2 night family trip, Dec 8, 2019

    Verified guest review

  • 6.0.Good


    It was ok. A lot of Street noise. A lot of beggars and homeless in the area. The price suited me, location suited my needs.

    John, 14 night trip, Oct 8, 2019

    Verified guest review

  • 6.0.Good

    Location and price

    The hotel is well located and it’s economic. If these are your top priorities, this is your type of hotel. However, if you also look for comfort, staff friendliness, good breakfast, and expect a clean room, then I would not recommend.

    Gemma, 1 night business trip, Sep 10, 2019

    Verified guest review

  • 8.0.Very good

    Hotel was basic and functional, room very clean. Staff courteous. Area is rough trade but felt quite safe and no harassment or issues for us even late at night. Central and handy.

    Cheryl, 1 night romance trip, Sep 8, 2019

    Verified guest review

  • 6.0.Good

    Rooms and service is fine. Difficult for people with mobility problems. Hotel itself is fine, yet it is a noisy area and streets close by require you to be quite aware.

    1 night trip, Aug 27, 2019

    Verified Wotif guest review

  • 4.0.Fair

    Terrible location. People are nice

    They have 3 properties, so we were sent to another one in the same street. The place is really bad - ugly, junkies everywhere, really bad impression and not at all child friendly. We had to use long stairs with the luggage - not convenient. Room was clean and people were friendly, but no extra help or support. I would pay a bit more and stay somewhere else. Only advantage is that it is close to the central station, but then choose the other side of the station.

    1 night family trip, Jul 22, 2019

    Verified guest review

  • 4.0.Fair

    The check in was terrible, no consideration, I booked one room for 2 adult and one kid, when I come, I bring one more kid age 18, I’m willing to pay extra money for one more person but he told us to booked one more room for one person, I don’t want us to be separated, his maybe 18 but he still little kid, so I booked another room that he never sleep in. They just want more money from us.

    3 night family trip, Jul 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    cheap suburb option

    A, 2 night trip, Jun 22, 2019

    Verified guest review

  • 4.0.Fair

    There are 5 steps to approach hotel reception then 25 more steps to climb to room. No lift on ground floor. Single room very tiny but bed was clean.

    lou, 1 night trip, Jun 17, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Good value

    In a noisy, busy street but very handy to the HBF and this was obvious when placing the booking. Perfect for a weekend away with friends. Room was basic but clean and comfortable, bathroom was surprisingly spacious. Staff were very friendly.

    John, 3 night trip with friends, Mar 28, 2019

    Verified guest review

See all 194 reviews