Skip to main content

Sheraton Kuching Hotel

3.5 star property
Hotel with 5 restaurants, near Hills Shopping Mall

Choose dates to view prices

In the heart of Kuching, Sheraton Kuching Hotel offers a warm welcome with multiple dining options and coffee shop. Relax by the outdoor pool, unwind in the garden or connect to WiFi while enjoying Chinese cuisine at one of its 5 restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • Coffee shop/cafe
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
The current price is S$145
includes taxes & fees
25 Aug - 26 Aug

Room options

View all photos for Superior Room, 1 Single Bed, City View

A hotel room with a large window, a bed, a desk, and an orange chair.

Superior Room, 1 Single Bed, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Single Bed

A hotel room with a large window, a bed, an orange chair, and a desk with a lamp.

Deluxe Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through large windows.

Deluxe Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, City View

A hotel room with a large window, a bed, a chair, a small table, and a lamp.

Premier Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through large windows.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large window, a flat-screen TV, a dining area, and a minibar.

Junior Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A modern hotel room with a large window, a sofa, a desk, and a chair.

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Single Bed

A hotel room with a large window, a bed, an orange chair, and a desk with a lamp.

Club Room, 1 Single Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large window, a flat-screen TV, a dining area, and a minibar.

Junior Suite, 1 Bedroom

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A modern conference room with a large table, red chairs, a flat-screen TV, and a city view through large windows.

Executive Suite, 1 Bedroom

  • River view
  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed

  • River view
  • 374 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool
The Waterfront Hotel
Kuching
  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
9.0 out of 10, Wonderful, 625 reviews
The price is S$143
includes taxes & fees
28 Aug - 29 Aug
The Waterfront Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
2, Jalan Padungan, Kuching, 93100

What's nearby

  • Tun Jugah Shopping Center - 1 min walk - 0.1 km
  • Riverside Shopping Complex - 2 min walk - 0.2 km
  • Hills Shopping Mall - 2 min walk - 0.2 km
  • Jalan Padungan - 5 min walk - 0.5 km
  • Kuching Waterfront - 11 min walk - 1.0 km

Getting around

  • Kuching (KCH-Kuching Intl.) - 22 min drive

Restaurants

  • 21 Bistro
  • ‪Topspot Food Court - ‬2 min walk
  • ‪Nomadic - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Hartz Chicken Buffet - ‬2 min walk

About this property

Sheraton Kuching Hotel

  • You'll be in a fantastic location at Sheraton Kuching Hotel, only a five-minute walk from Hills Shopping Mall and Jalan Padungan. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 5 restaurants or unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a children's pool and a garden.

At a glance

DONE

Hotel size

    • 378 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Secured on-site self-parking (MYR 10 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's pool

What to do

  • Boat tours nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 94
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Nomadic – On-site coffee shop. Open daily.
Gu Jin – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Ukemochi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
The Assembly Lounge – This lobby lounge only serves light fare. Open daily.
Tabby Gastro Bar – This rooftop bar is located by the pool. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 44 for children

Children & extra beds

  • Rollaway beds are available for MYR 162.00 per night

Parking

  • Secured self-parking costs MYR 10 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Frequently asked questions

Does Sheraton Kuching Hotel offer free cancellation for a full refund?

Yes, Sheraton Kuching Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Kuching Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Kuching Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Kuching Hotel?

Yes. Self-parking costs MYR 10 per day.

What are the check-in and check-out times at Sheraton Kuching Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Sheraton Kuching Hotel and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Sheraton Kuching Hotel?

Yes, there are 5 on-site restaurants, featuring Chinese cuisine, pool views and poolside dining.

What's the area around Sheraton Kuching Hotel like?

Sheraton Kuching Hotel is in the heart of Kuching, a short 3-minute walk from Hills Shopping Mall and 5 minutes' walk from Jalan Padungan.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Kuching Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Amenities

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good variety of options and delicious food. (6 reviews)
  • The Japanese restaurant on the penultimate floor is very good quality. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

View
Room
Service staff

Reviews

Verified review

8/10 Very good

City Center. Walking distance to Waterfront. Eating places are surrounded
Chee Chai, 3-night trip
Verified review

10/10 Exceptional

Friendly staff and clean room
Gary, 2-night trip
Verified review

10/10 Exceptional

Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!
hani, 2-night trip
Verified review

10/10 Exceptional

The pool was lovely. Veautiful view. The hotel was clean and the staff were friendly
chloe, 1-night trip
Verified review

10/10 Exceptional

Amazing hotel with super friendly staff
Melanie, 6-night trip
Verified review

10/10 Exceptional

Worth a visit

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast
Richard, 1-night trip
Verified review

10/10 Exceptional

Nice hotel, excellent staff.
Jeffrey, 4-night trip
Verified review

10/10 Exceptional

Great and spacious room
Erviana, 2-night trip
Verified review

10/10 Exceptional

Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Melissa, 3-night trip
Verified review

8/10 Very good

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.
Martino, 4-night trip
Verified review

10/10 Exceptional

Nice & New hotel

Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
2-night trip
Verified review

10/10 Exceptional

Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
2-night trip
Verified review

10/10 Exceptional

The service is great. The size of the room is moderate.
Khalik, 5-night trip
Verified review

10/10 Exceptional

Great hotel

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Luke, 3-night trip
Verified review

6/10 Good

Room smelt like sewage the moment we entered. Had to repack everything and moved to another room after requesting for a room change. The flush in the new room didn’t work on my third night and had to wait for the repairman around midnight. The staff and service was fantastic though, they did their best to try to make my stay comfortable. Disappointed that I couldn’t register this trip into my Marriot Bonvoy membership too
Russell, 3-night trip
Verified review

10/10 Exceptional

The view
Tony, 1-night trip
Verified review

8/10 Very good

A good location and pleasant environment

A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card).
2-night trip
Verified review

8/10 Very good

Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
May, 10-night trip
Verified review

10/10 Exceptional

Good location and services

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Kai Wing, 4-night trip
Verified review

6/10 Good

Sheraton should do better

The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
1-night trip
Verified review

8/10 Very good

Still not ready

Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
1-night trip
Verified review

6/10 Good

A 5 star hotel that deserved only 3

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Leong, 3-night trip
Verified review

8/10 Very good

This was a pleasant surprise. A well kept facility with modern elements in the room. The only issue was the AC not truly cooling the room.
Mo, 2-night trip
Verified review

10/10 Exceptional

Overall is good, gym facilities should be more equipment and operating hours shall be 24 hours
Musyiri, 1-night trip
Verified review

10/10 Exceptional

Yes, everything is very good
Musyiri, 2-night trip