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Smiling Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to the convention centre, near Palm Container Night Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smiling Hotel

Outdoor pool, pool umbrellas, pool loungers
Point of interest
Point of interest
Interior
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Gym
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Conference centre

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate bath and shower

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Fridge
LCD TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Fridge
LCD TV
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

32-inch LCD TV with satellite channels, TV, fireplace

Executive Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Fridge
LCD TV
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed

Similar properties

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Airport transfer
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The price is S$49
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855

What's nearby

  • Siem Reap Royal Residence - 3 min drive - 3.0 km
  • Old Market Area - 3 min drive - 3.3 km
  • Pub Street - 3 min drive - 3.5 km
  • Angkor Night Market - 4 min drive - 3.7 km
  • Angkor Wat - 9 min drive - 8.2 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 52 min drive
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Pho Pho Restaurant - ‬15 min walk
  • ‪Street 27 Restaurant - ‬3 min drive
  • ‪Peace Cafe - ‬3 min drive
  • ‪Ngy Ky Restaurant - ‬12 min walk
  • ‪Phanha Khmer Restaurant - ‬2 min drive

About this property

Smiling Hotel

Smiling Hotel puts you a short five-minute drive from Pub Street and Angkor Night Market. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Smiling Cafe, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

Chinese (Mandarin), English, Khmer, Thai, Vietnamese

At a glance

Hotel size

  • 236 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your passport after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 3-device limit)

Parking

  • Free on-site self-parking
  • Free secured on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 8:00 AM to 10:00 PM*
  • Bus station shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping
  • Bike rentals nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (3531 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Golf pro shop on-site
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • Braille signage
  • Closed-captioned TV
  • Portable bath seats
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Accessible bath
  • Visual fire alarm
  • Lever door handles
  • Phone accessibility kit

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • First-run films

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 3-device limit)
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Smiling Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

Smiling Cafe – This poolside restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Poolside Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way. Maximum occupancy 4)
  • Bus station shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per day
  • Airport shuttle for children between the ages of 6 and 12 costs USD 40 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Guests under 10 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Smiling Hotel
Smiling Hotel Siem Reap
Smiling Siem Reap
Smiling Hotel And Spa
Smiling Hotel Spa
Smiling Hotel Hotel
Smiling Hotel Siem Reap
Smiling Hotel Hotel Siem Reap

Frequently asked questions

Does Smiling Hotel offer free cancellation for a full refund?
Yes, Smiling Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Smiling Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Smiling Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Smiling Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Smiling Hotel?
Yes, an airport shuttle is available from 8:00 AM to 10:00 PM on request. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at Smiling Hotel?
Check-in start time: noon; check-in end time: anytime. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Smiling Hotel and nearby?
Have fun with nearby activities such as cycling and horse riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Smiling Hotel also has 2 bars, a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Smiling Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Asian cuisine and garden views.
Does Smiling Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Smiling Hotel like?
Smiling Hotel is a short 6-minute walk from Psa Leu Market and 18 minutes' walk from Phnom Bok.

Smiling Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified CheapTickets guest review

6/10 Good

Screaming kids at the pool was a real problem. I called the front desk twice but after being told they would let them know to keep the noise down the noise continued. After being on a plane 24 hours I needed sleep so finally went out and at 9:30 pm took care of the problem. I have children and Grandchildren myself and understand kids are kids but the screeching was unexceptable. Other than that breakfast was good and also the room and staff were great.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Large rooms. Reception staff are friendly, accommodating helpful. Excellent.
1-night trip
Verified Expedia guest review

8/10 Very good

rama, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel, friendly and helpful staff. Giving ⭐🌟⭐🌟⭐.
Lizana, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

an average place despite its grand entrance
breakfast was terrible no choice for westerners, no one spoke english, and no one helped in finding a table or guiding us to the food choices. maintenance poor lift not working properly, drain in hand basin blocked, chair in room broken.
mike, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Says that they offer transfer and late check out until 00:30 which are both inaccurate. Stains on pillow and robes in the room, dated decor, wifi isn’t working, terrible breakfast. Not worth the money.
Josefine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

バスタブがあって良かった
Hiroshi, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

8/10 Very good

スタッフに感謝
日本語が通じず困りましたが、かたことの英語と身振り手振りで説明していたら、スタッフの方が大変親切で非常に助かりました
Verified Expedia guest review