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Country Inn & Suites by Radisson, Richmond West at I-64, VA

3-star Richmond hotel with indoor pool

  • Free continental breakfast and free WiFi

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Suite, Multiple Beds, Non Smoking - Living Area
  • Suite, Multiple Beds, Non Smoking - Living Area
  • Indoor Pool
Indoor Pool. Image 1 of 24.
1 / 24Indoor Pool
8010 W Broad St, Richmond, 23294, VA, United States of America
8.0.Very good.
  • Breakfast was lacking. I was expecting to be able to make a waffle or toast a bagel. The…

    Jul 16, 2021

  • Not worth it. Staff looked overworked or didn’t care. Called ask if pool was open and was…

    Jul 14, 2021

See all 917 reviews

Official standards

This property advises that it adheres to Safety Protocol (Radisson), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Dining options
Safe
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 71 smoke-free guestrooms
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Computer station

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • Henrico Doctors' Hospital - 40 min walk
  • University of Richmond - 4.8 mi / 7.8 km
  • Short Pump Town Center - 6.1 mi / 9.8 km
  • Carytown - 6 mi / 9.6 km
  • Greater Richmond Convention Center - 9.1 mi / 14.6 km
  • Broad Street - 9.1 mi / 14.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

Location

8010 W Broad St, Richmond, 23294, VA, United States of America
  • Henrico Doctors' Hospital - 40 min walk
  • University of Richmond - 4.8 mi / 7.8 km
  • Short Pump Town Center - 6.1 mi / 9.8 km

What’s around

Landmarks

  • Henrico Doctors' Hospital - 40 min walk
  • University of Richmond - 4.8 mi / 7.8 km
  • Short Pump Town Center - 6.1 mi / 9.8 km
  • Carytown - 6 mi / 9.6 km
  • Greater Richmond Convention Center - 9.1 mi / 14.6 km
  • Broad Street - 9.1 mi / 14.7 km
  • Science Museum of Virginia - 7.7 mi / 12.4 km
  • Children's Museum of Richmond - 7.9 mi / 12.7 km
  • Richmond Raceway - 7.9 mi / 12.7 km
  • Virginia Museum of Fine Arts - 8.4 mi / 13.6 km
  • Altria Theater - 9 mi / 14.6 km

Getting around

  • Newport News - Williamsburg Intl. Airport (PHF) - 80 min drive
  • Richmond Intl. Airport (RIC) - 23 min drive
  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Main Street Station - 13 min drive
  • Ashland Station - 21 min drive

At a glance

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Braille signage
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

Small print

Also known as

  • Carlson I-64
  • Country Carlson Richmond West I-64 VA
  • Country Inn Carlson Richmond West I-64 VA
  • Inn Carlson I-64
  • Country Inn Radisson Richmond West I-64 VA
  • Country Radisson Richmond West I-64 VA

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for an additional charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Country Inn & Suites by Radisson, Richmond West at I-64, VA does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool. The swimming pool will be unavailable from December 1 2020 to December 31 2021 (dates subject to change).
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Chadar Thai (3-min walk), Nick's Roman Terrace (4-min walk), and Outback Steakhouse (4-min walk).
  • Country Inn & Suites by Radisson, Richmond West at I-64, VA has an indoor pool and a spa tub, as well as a fitness center.
8.0.Very good.
  • 8.0.Very good

    Stay was good, they need to enforce the cigarette and weed use in the hallways, it smelled, we had to put a towel in front of the door to keep the smell out of the room. It also sounded like the other rooms were up all night having parties past 6 am!, they need to enforce quiet time.

    1 night family trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    This was a wonderful hotel. Very clean and quiet.

    Tasha, 1 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My stay was just one evening. The time I was there it was local to budget car rental and Amtrak- both needed. Rooms were clean, and inviting. Lobby was comfortable and staff was courteous as well. I would definitely stay here again.

    Dorene, 1 night family trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable and clean

    Cheri, 1 night family trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Nota very "suite" stay!

    Last minute booking for overnite stay on my way home. Booked a suite and was disappointed from the time I reached my door. You can see the pics below how dirty and outdated the room was. There were also ants. Don't know if you can see exactly how filthy the air filter is but looks like it's never been changed(should be replaced every 6 months). There were two TVs but only one remote. And on that remote, only one button worked! Not sure which was more annoying, the constant, non-stop noise from the AC or that the toilet had to be flushed twice every time to get it to work followed by a horrible noise while it refilled.Needless to say, I won't be staying here again and I wouldn't recommend anyone else stay here either!

    Todd, 1 night trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant experience after a bad start.

    Even though we started with the wrong foot here, due to a clogged toilet, I have to say that I was really happy with the Customer Service and the Maintenance service we got the very next day. We checked in at midnight and realized the toilet was majorly damaged, didn’t flush and it was obviously clogged with fecal matter. Room was super stinky and it was really upsetting. We didn’t say anything because we wanted to sleep so we waited for next day. They acted super quickly 🙌 The Guy came in and repaired it -it took him at least 30 min to fix it- and after that the toilet was just fine. The guest service representative lady was just amazing, she really knows how to deal with unpleased and upset guests, she turned the situation around and made things better. No arguing, no offensive, she was just awesome. Overall we had beds to sleep and breakfast in the morning. Cleaning services came to the room once to organize and give extra toiletries and clean towels. When I booked here I was thinking to use the Spa -hot tub- and swimming pool but it was a big disappointment to find out that the Spa wasn’t working and the pool didn’t look appealing, water looked -not too very clean- so we didn’t use it. I won’t recommend you to use the pool. Is an indoor pool and it doesn’t smell very nice in there.

    Stephy, 3 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel was very clean and our stay was comfortable. We were disappointed with the breakfast that was offered. We had hoped there would be more hot foods now that many people have been vaccinated and mask requirements have been lifted.

    GARY, 5 night trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Consistent Quality

    Consistent quality and good price point has been my experience with Country Inn and Suites. I find that reassuring.

    Claudia, 1 night trip, Jun 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    julio, 1 night trip, Jun 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The a/c didn't seem to cool, just seemed to be moving the air around. The breakfast was just simple cold foods, for a weekend and when they said they were fully booked I would have expected a hot breakfast.

    1 night trip with friends, Jun 12, 2021

    Verified Hotels.com guest review

See all 917 reviews