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All properties in West Kelowna, British Columbia, Canada

Best Western Plus Wine Country Hotel & Suites

Winery hotel with indoor pool, connected to a shopping center, near Okanagan Lake

  • Free parking
From
S$336

Image gallery

  • Pool
  • Pool
  • Pool
  • Indoor Spa Tub
  • Pool
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3460 Carrington Road, West Kelowna, V4T3C1, BC, Canada
8.8.Fabulous.
  • Clean well maintained and helpful staff

    Apr 18, 2021

  • Very nice stay. Wonderful employees, clean rooms, nice bagged breakfast that you get to…

    Apr 9, 2021

See all 516 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Dining options
Safe
Shopping
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 99 guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Area shuttle
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Westbank
  • Okanagan Lake - 35 min walk
  • Columbia Mountains - 1 min walk
  • Two Eagles Golf Course - 3 min walk
  • Westbank Centre Park - 33 min walk
  • Constable Neil Bruce Sport Fields - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony, Golf View (Pet Friendly)
  • Honeymoon Suite, 1 King Bed, Jetted Tub
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Family Suite, Multiple Beds, Non Smoking, Golf View (with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Golf View (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Romantic Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Golf View
  • Standard Room, 1 Queen Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony, Golf View
  • Suite, 1 King Bed, Non Smoking (Living Room)
  • Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Location

3460 Carrington Road, West Kelowna, V4T3C1, BC, Canada
  • In Westbank
  • Okanagan Lake - 35 min walk
  • Columbia Mountains - 1 min walk

What’s around

Landmarks

  • In Westbank
  • Okanagan Lake - 35 min walk
  • Columbia Mountains - 1 min walk
  • Two Eagles Golf Course - 3 min walk
  • Westbank Centre Park - 33 min walk
  • Constable Neil Bruce Sport Fields - 36 min walk
  • Willow Beach - 37 min walk
  • Kalala Organic Estate Winery - 40 min walk
  • Mission Hill Family Estate - 44 min walk
  • Royal LePage Place - 2.6 mi / 4.2 km
  • Gellatly Heritage Regional Park - 2.9 mi / 4.6 km

Getting around

  • Kelowna Intl. Airport (YLW) - 36 min drive
  • Penticton, BC (YYF-Penticton Regional) - 45 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-6:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Best Plus Wine & Suites
  • Best Western Plus Wine Country Hotel West Kelowna
  • Best Western Plus Wine Country West Kelowna
  • Best Western Plus Wine Country Hotel & Suites Hotel
  • Best Western Plus Wine Country Hotel & Suites West Kelowna
  • Best Western Plus Wine Country Hotel & Suites Hotel West Kelowna

Optional extras

Rollaway beds are available for CAD 20.0 per day

Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 100 per stay)

Service animals exempt from fees

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Wine Country Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - 6:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Ginza Sushi (13-min walk), Mission Hill Winery (2.4 mi), and Old Vines Restaurant (2.8 mi).
  • No, this hotel doesn't have a casino, but Lake City Casino (12-min drive) is nearby.
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Best Western Plus Wine Country Hotel & Suites also has a waterslide and a fitness center.
8.8.Fabulous.
  • 8.0.Very good

    3 night trip with friends, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Despite Covid 19.... It was a great stay!!

    Great location and easy to park. Close to many amenities. Great staff and pool and gym all open. Based on a reservation schedule. You leave your garbage out in the morning and they leave it clean outside your door. All extra towels can be picked up at the front counter. Masks worn Everywhere. Great options for the grab and go breakfast too with fresh coffee and a hot items. Loved the cheese and spinach quiche!! Enjoyed our stay despite the pandemic. Hotel made it easy and convenient. Thank you!!

    5 night family trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I did not like the breakfast, so poor and no hot food, no option to choice your own items

    1 night family trip, Apr 2, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Good hotel for the right price!

    Great hotel with friendly staff. Over the five years we have been staying the beds are starting to age and some wear and tear of the building that has not been touched up. For the price its a great option for families with great friendly staff. The breakfast staff are always amazing and we look forward to seeing them. The pool is always clean and the booking system is great so its not over crowded. All in all a great place to stay.

    2 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Was very slow registration only one person was in the counter and we get late inside the swinging pool they don’t get towels ready for swimming pool cause you have to get the towels in the front counter

    1 night trip with friends, Apr 2, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Bad customer service from front desk “kat” passive aggressive, we stayed fo 5 nights in a suite & our family had a room for 4 nights, tried to be nice to “kat” and she would not reciprocate, upon check out we ask for 1pm and kat was literally hounding us and called the room 3 times within 20 minutes, threatening to charge us for half a day if we did not get out, then I asked for her manager & she said they won’t be in until Monday. I will be taking this as high up as I can to let them know how we were treated. The hotel was filled with trades and sketchy people.

    4 night family trip, Mar 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent staff, very clean and tidy! Overall, great value for staying in West Bank!

    3 night business trip, Mar 24, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Good size clean bedroom. Sufficiently equipped and comfortable.

    Melvyn, 1 night trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok stay

    Decent stay. Room was nice and clean. Extremely loud dog on our floor. Nothing on the website about booking the gym or pool 24 hours in advance. The lady attending the pool was extremely lovely! The lady serving the continental breakfast however was quite rude.

    Leanne, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Waterslide was super fast! COVID safety measures were in place and followed.

    3 night family trip, Mar 14, 2021

    Verified Expedia guest review

See all 516 reviews