All properties in Sao Paulo, Sao Paulo State, Brazil

Mercure Sao Paulo Pinheiros

3.5-star hotel with indoor pool, near Oscar Freire Street

  • Free WiFi

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Standard Twin Room, 2 Twin Beds - Bathroom Amenities
  • Exterior
  • Indoor Pool
Indoor Pool. Image 1 of 114.
1 / 114Indoor Pool
  • It's in the middle of sao Paulo making all uber trips quick. I felt safe there. My only…

    Oct 30, 2020

  • O staff é muito bom, gentis, etc. O quarto é um pouco barulhento e houve um vazamento de…

    Oct 9, 2020

See all 234 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 201 guestrooms
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Microwave
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • In Pinheiros
  • Paulista Avenue - 20 min walk
  • Shopping Eldorado - 39 min walk
  • Oscar Freire Street - 8 min walk
  • Benidito Calixto Square - 8 min walk
  • FMUSP Clinical Hospital - 9 min walk

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Enter dates for 2 guests

  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Twin Beds
  • Superior Double Room, 1 Double Bed


  • In Pinheiros
  • Paulista Avenue - 20 min walk
  • Shopping Eldorado - 39 min walk

What’s around


  • In Pinheiros
  • Paulista Avenue - 20 min walk
  • Shopping Eldorado - 39 min walk
  • Oscar Freire Street - 8 min walk
  • Benidito Calixto Square - 8 min walk
  • FMUSP Clinical Hospital - 9 min walk
  • Football Museum - 31 min walk
  • Tomie Ohtake Cultural Institute - 33 min walk
  • Allianz Park - 2.5 mi / 4 km
  • Espaco das Americas - 2.5 mi / 4 km
  • Mercado Municipal - 4.5 mi / 7.2 km

Getting around

  • Sao Paulo (CGH-Congonhas) - 13 min drive
  • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 29 min drive
  • Sao Paulo Pinheiros Station - 7 min drive
  • Sao Paulo Hebraica-Reboucas Station - 7 min drive
  • Sao Paulo Julio Prestes Station - 7 min drive
  • Oscar Freire Station - 8 min walk
  • Clinicas Station - 9 min walk
  • Sumare Station - 11 min walk

At a glance

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 20 floors


  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (BRL 25 per day)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference center
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Designated smoking areas
  • Garden
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave


  • Weekly housekeeping provided
  • In-room safe (laptop compatible)

Special features


La Terrina - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Pinheiros
  • Mercure Sao Paulo Pinheiros Hotel Brazil
  • Mercure Sao Paulo Pinheiros Hotel
  • Mercure Sao Paulo Pinheiros Hotel
  • Mercure Sao Paulo Pinheiros Sao Paulo
  • Mercure Sao Paulo Pinheiros Hotel Sao Paulo
  • Mercure Pinheiros Hotel
  • Mercure Pinheiros Hotel Sao Paulo
  • Mercure Pinheiros Sao Paulo
  • Mercure Sao Paulo Pinheiros
  • Pinheiros
  • Pinheiros Sao Paulo
  • Sao Paulo Pinheiros
  • Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs BRL 25 per day

Buffet breakfast is offered for an extra charge of BRL 42 per person (approximately)


Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 10:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Mercure Sao Paulo Pinheiros does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 25 per day.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from noon - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, La Terrina offers alfresco dining and international cuisine. Nearby restaurants include Biondella Massas (3-min walk), Caverna Bugre (4-min walk), and Las Chicas (4-min walk).
  • Mercure Sao Paulo Pinheiros has an indoor pool and a fitness center, as well as a garden.
  • 10.0.Exceptional

    The beds and pillows were the best I’ve experienced at a hotel.

    3 night trip with friends, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect Stay

    This place is great. Love the pool, the gym, location, WiFi. All wonderful.

    Robson, 4 night trip, Feb 22, 2020

    Verified guest review

  • 6.0.Good

    Great location, poor maintenance

    This hotel is in a great upper mid class area of Sao Paolo with lots of nice restaurants and bars nearby. It also has a good, well sized indoor pool. And the staff are generally polite and well meaning. But - I had multiple problems, from a broken coffee machine and noisy A/C to non WiFi in my room which took two complaints before it was fixed. I reported a broken light, it was still not fixed after 2 days. Not good enough for a business hotel. I asked to see the duty manager to explain my dissatisfaction and give the hotel a chance to make amends, but she refused to see me. They display signs about a service satisfaction promise etc, but in reality clearly it means nothing. Generally the hotel needs a revamp, many small maintenance issues not attended to. So in spite of the good location, I will not return.

    David, 1 night business trip, Nov 14, 2019

    Verified guest review

  • 10.0.Exceptional

    one night stay

    great neighborhood, great stay at Sao Paulo center region

    Adriana Barea, 1 night business trip, Oct 28, 2019

    Verified guest review

  • 8.0.Very good


    The service and room was ok. Only that the room was cold. I could not seem to get the thermostat to increase the temperature to warm degrees. Room was 20 degrees Celsius for the entire week.

    Darrion, 4 night trip, Aug 12, 2019

    Verified guest review

  • 8.0.Very good

    Good hotel for business

    Rooms are ample and comfortable as they have a small living room / work place with a separate bedroom. The hotel is located around few good eating restaurants and cafeterias, bathroom could use a remodelación job but for business is a great place for the price of room. Hotel has a nice tempered swimming pool and gym.

    Raul, 1 night business trip, Mar 11, 2019

    Verified guest review

  • 6.0.Good

    Avoid the restaurant

    The rooms were ok, but non-smoking is more a concept with the room filling with smoke from neighbouring rooms in several occasions. Although the food in Sao Paulo was great, the restaurant is the worst I have tried in some time. Avoid at all costs. It has a good location and was clean

    Neil, 6 night business trip, Feb 18, 2019

    Verified guest review

  • 8.0.Very good

    Mercury is ideal for a short trip like mine. The room is small but comfortable. Unfortunately, the air conditioner is a bit noisy and makes it hard to sleep.

    3 night trip, Jan 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice

    The hotel is very beautiful. The room is great! I enjoyed the bed as much as shower. Very amusing room. However, I didn't like the breakfast. Due to small room, there was a huge line, waiting to be seated.

    Lucas, 1 night trip, Sep 15, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Localização boa e camas confortáveis.

    Marli Kimie, 1 night trip, Jun 12, 2021

    Verified guest review

See all 234 reviews