All properties in Mostoles, Community of Madrid, Spain

Hotel Ciudad de Móstoles

4-star hotel in Mostoles with restaurant and bar/lounge

  • Free WiFi and free parking

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  • Hotel Bar
  • Hotel Bar
  • Standard Double or Twin Room - Bathroom
  • Executive Room, 1 King Bed - Bathroom Shower
  • Hotel Bar
Hotel Bar. Image 1 of 48.
1 / 48Hotel Bar
Calle Mostoles, Mostoles, 28931, Madrid, Spain
8.4.Very good.
  • The hotel is really cosy and the staff is amazing - so helpful, understanding, and…

    May 28, 2021

  • Despite being a relatively new hotel, this place was poorly constructed, noisy and not…

    Oct 25, 2019

See all 106 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 91 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Childcare

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Xanadu Shopping Center - 4.1 mi / 6.5 km
  • Rey Juan Carlos University Fuenlabrada - 7.4 mi / 11.8 km
  • Casa de Campo - 9 mi / 14.5 km
  • Islazul - 9.1 mi / 14.7 km
  • Madrid Zoo Aquarium - 9.9 mi / 15.9 km
  • Madrid Amusement Park - 10.1 mi / 16.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double or Twin Room
  • Triple Room
  • Double Room (2 adults+ 1 child)
  • Executive Room, 1 King Bed

What’s around


  • Xanadu Shopping Center - 4.1 mi / 6.5 km
  • Rey Juan Carlos University Fuenlabrada - 7.4 mi / 11.8 km
  • Casa de Campo - 9 mi / 14.5 km
  • Islazul - 9.1 mi / 14.7 km
  • Madrid Zoo Aquarium - 9.9 mi / 15.9 km
  • Madrid Amusement Park - 10.1 mi / 16.3 km
  • Palacio Vistalegre - 10.3 mi / 16.6 km
  • University Hospital HM Montepríncipe - 10.4 mi / 16.7 km
  • Parquesur - 10.6 mi / 17 km
  • Calle de Manuel Cobo Calleja - 10.8 mi / 17.3 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Mostoles el Soto Station - 9 min walk
  • Alcorcon Las Retamas Station - 6 min drive
  • Alcorcon Central Station - 7 min drive
  • Universidad Rey Juan Carlos Station - 19 min walk
See on map
Calle Mostoles, Mostoles, 28931, Madrid, Spain

At a glance

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Babysitting/childcare*


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4024
  • Conference space size (meters) - 374


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


El Gueridon - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for an additional charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Ciudad de Móstoles
  • Hotel Ciudad de Móstoles Mostoles
  • Hotel Ciudad de Móstoles Hotel Mostoles
  • Ciudad de Móstoles Mostoles
  • Hotel Ciudad de Móstoles
  • Hotel Ciudad de Móstoles Mostoles
  • Móstoles
  • Hotel Ciudad Móstoles Mostoles
  • Hotel Ciudad Móstoles
  • Ciudad Móstoles
  • Hotel Ciudad de Móstoles Hotel

*See fees & policies for additional details or extra charges


  • Yes, Hotel Ciudad de Móstoles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2:00 PM. Check-out time is noon.
  • Yes, El Gueridon offers Spanish cuisine. Nearby restaurants include Trufa y Boletus (14-min walk), Restaurante La Casuca (2 mi), and El Perro Flaco (2 mi).
  • No, this hotel doesn't have a casino, but Casino Gran Via (18-min drive) and Casino de Madrid (20-min drive) are both nearby.
  • Maintain your daily exercise routine at the gym.
8.4.Very good.
  • 10.0.Exceptional


    The location is not the best. Need a vehicle to get around. Renfe train station is Mostoles - El SOTO. The hotel has its own restaurant but is closed on weekends. For any other restaurants you need a car to go to Móstoles Central. The rest is fast food. There's a bar in the hotel with great service of snacks and sandwiches that is open everyday. Really friendly staff. The room is spacious enough but the shower room is unique and awkward in the middle of the room and see-through. My daughter likes her privacy, she told me she took her shower when no one else was in the room. Shower pressure excellent! Beds very comfortable. If you don't mind your shower in the middle of your room, this is your place to stay. Recommend!

    Micaela, 3 night family trip, Oct 17, 2019

    Verified guest review

  • 8.0.Very good

    We had some difficulties finding the hotel at first but once we did it was perfect to access other communities. The personnel at reception area were very helpful. The bathroom was not as clean as I expected and one night we could smell cigarette smoke the air conditioner ventilation system.

    4 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great place to stay.

    Hotel was clean and good service. Staff are very attentive and make you feel comfortable every single day. Is a great place to stay.

    GILBERTO, 10 night trip, Aug 7, 2019

    Verified guest review

  • 6.0.Good

    The Hotel is easy to access from M30 and it has several park free parking places. Staff was not helpful when I request a late checkout for only 3 hours even when the hotel was not full. The mattress was not comfortable at all.

    2 night family trip, Jul 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A perfect staying with great prices! Staff was v professional and all time helpful. The showerr is a “great fun”😂. Near to supermarket, railway station ( to the centre approx 10 mins and ticket also cheaper) and mc Donald’s 😬. You won’t be disappointed

    LA, 2 night romance trip, May 18, 2019

    Verified Expedia guest review

  • 4.0.Fair

    There is nothing unique about the property. It a regular hotel. Not many facilities. The hotel was clean and quiet. Overall my stay was fine. However, I was charged for a breakfast I didn't take. I only took a coffee in the bar one day (and not in the breakfast room) and was charged 22 euros for my coffee which a lot. So be careful if you stay there not to be overcharged! I didn't appreciate been treated like a liar as well by the staff. I would not come back because of this.

    11 night family trip, Apr 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was amazing also the staff the only thing that I think was expensive is the breakfast, only bread, pastry (fews), coffee, juices(orange, apricot, pinapple) for only 11 euros i thing is expensive for that they offer

    Reinaldo, 2 night trip, Dec 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    I do recommend this Hotel, very clean

    My stay was so pleasant, the staff very friendly.

    Adrina, 5 night trip, Dec 6, 2018

    Verified guest review

  • 10.0.Exceptional

    Clean an modern hotel. Nice and polite staff. Great atmosphere. I like this hotell

    Ahmad, 2 night family trip, Nov 15, 2018

    Verified Expedia guest review

  • 10.0.Exceptional


    Kevin, 1 night business trip, Nov 15, 2018

    Verified guest review

See all 106 reviews