All hotels in Shanghai, China
1 room, 2 adults

Grand Kempinski Hotel Shanghai - Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
1288 Lujiazui Ring RoadShanghaiShanghai200120China

Luxury hotel with 4 restaurants, near Oriental Pearl Tower
  • Free WiFi in lobby
  • Collect nightsFor every 10 nights, get 1 free*!
Fabulous8.8
Location
Great location
Vibe
Awesome vibe
Room
Great room
Pool
Great pool
293See all 293 Hotels.com reviews
From 1,437 reviewsTripAdvisor Traveller Rating

Grand Kempinski Hotel Shanghai - Shanghai

Hotel Info: 6823 2342

from S$229
  • Superior City View Room
  • Deluxe Bund View Room
  • Executive City View Room
  • Executive Bund View Room
  • Executive Suite
  • Suite (Diplomatic)
  • Grand Executive City View-Executive floor Access
  • Grand Executive Bund View room -Executive floor Access
  • Grand Studio
  • Pearl Suite

At a glance

Key facts

Hotel size

  • This hotel has 686 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Elements - This restaurant serves breakfast, lunch, and dinner. Open daily.

Acqua - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Suntime Century - This restaurant specializes in Chinese cuisine.

Albero - This restaurant specializes in Spanish cuisine.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Grand Kempinski Hotel Shanghai - Shanghai’s small print

Also known as

  • Grand Kempinski
  • Grand Kempinski Hotel
  • Grand Kempinski Hotel Shanghai
  • Grand Kempinski Shanghai
  • Shanghai Grand Kempinski
  • Gran Melia Shanghai Hotel Shanghai

Policies

A swimming cap is mandatory in the swimming pool. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for CNY 300 per night

Buffet breakfast is offered for an extra charge of CNY 208 per person (approximately)

WiFi is available in guestrooms for CNY 120 per day (rates may vary)

Wired Internet access is available in guestrooms for CNY 120 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Kempinski Hotel Shanghai - Shanghai

Landmarks

  • In Downtown Shanghai
  • Shanghai Tower - 21 min walk
  • The Bund - 44 min walk
  • Oriental Pearl Tower - 8 min walk
  • Jin Mao Tower - 17 min walk
  • Old Chinese City - 41 min walk
  • Pudong Riverside Promenade and Park - 43 min walk
  • Shanghai Ocean Aquarium - 4 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 32 min drive
  • Shanghai (PVG-Pudong Intl.) - 46 min drive
  • Shanghai Railway Station - 25 min drive
  • Shanghai South Railway Station - 31 min drive
  • Shanghai Hongqiao Railway Station - 41 min drive
  • Lujiazui Station - 7 min walk
  • Pudong Avenue Station - 19 min walk
  • Dongchang Road Station - 21 min walk

Recent reviews

Fabulous 8.8 From 293 reviews

Grand Kempinski Hotel Shanghai - Shanghai
Exceptional10.0
Great. Hotel gave us a bigger room when they know that we have a family of 3. All our expectations are met. But, wifi could be better in the room.
BENG HOE, sg3 night family trip
Grand Kempinski Hotel Shanghai - Shanghai
Very Good8.0
Hotel in Pudong
The hotel is in Pudong business district so if you have business around here, yes. Other than that, it's pretty much quiet in the evenings so you'll need to go elsewhere. The hotel is expected - it's a Kempinski, after all. Registration was fast and efficient. So was check-out. Wi-fi is free for the 5MB speed so if you're checking emails, etc, it's OK. Youtube too was OK most of the time. I was in room 1X30 which was in corner and I think that's why my wi-fi around the windows wasn't great. Room was comfortable.
Yew Wai, sg2 night business trip
Grand Kempinski Hotel Shanghai - Shanghai
Exceptional10.0
Stay at Kempinski
I had reviewed this before, pls check. Anyway, the stay at Kempinski was quite disappointed because of the first night experience. My Boss and myself went for the business trip and booked the king size bed. During the check-in, the reception informed that our booking is either king or double bed. I told them we specifically selected king size bed room but they insist otherwise. Eventually I checked the booking and showed them the booking slip which indicated king size bed, they told me the king size bed had been fully taken. They switched for us the second night. I thought it was quite a disappointed experience especially I'm travelling with my senior.
Louis, sg3 night business trip
Grand Kempinski Hotel Shanghai - Shanghai
Good6.0
Poor Front Desk Staff Service
The front desk staff service leave very much to desired. Totally unwelcoming, not helpful and does not meet expectation of the star ratings of such hotel. Totally disappointing.
Adrian, sg4 night business trip
Grand Kempinski Hotel Shanghai - Shanghai
Very Good8.0
Too long to check out 10 to 15mins
A Traveller, sg1 night business trip

See all reviews

Grand Kempinski Hotel Shanghai - Shanghai

Is the description of this hotel not correct? Tell us