Macdonald Old England Hotel & Spa

Photo gallery for Macdonald Old England Hotel & Spa

Primary image
Indoor pool
Terrace/patio
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Macdonald Old England Hotel & Spa

Macdonald Old England Hotel & Spa

4.0 star property
4-star hotel with spa, near Lake Windermere

8.2/10 Very good

951 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
Map
23 Church Street, Windermere, England, LA23 3DF
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • 24-hour room service
  • Terrace
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Lake Windermere - 1 min walk
  • Bowness Pier - 1 min drive
  • World of Beatrix Potter - 1 min drive
  • Lyth Valley - 8 min drive
  • Windermere Golf Club - 4 min drive
  • Hill Top - 29 min drive
  • Brockhole - the Lake District Visitor Centre - 10 min drive
  • Winster Valley - 6 min drive
  • Ambleside Pier - 13 min drive
  • Lake District National Park - 15 min drive
  • Rydal Mount - 23 min drive

Getting around

  • Manchester Airport (MAN) - 91 min drive
  • Windermere Station - 4 min drive
  • Staveley Station - 15 min drive
  • Grange-over-Sands Station - 19 min drive

About this property

Macdonald Old England Hotel & Spa

At Macdonald Old England Hotel & Spa, you'll be within a 15-minute drive of Lake Windermere and Lake District National Park. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and British cuisine is served at The Restaurant at Macdona, which is open for breakfast and dinner. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a health club. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (GBP 20.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Meeting rooms
  • Conference space (4971 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Arabic
  • Czech
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Slovak
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sensuous Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

The Restaurant at Macdona - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Terrace Lounge & Cockta - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 18.00 per person (approximately)
  • Credit card charges are subject to an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured self parking costs GBP 20.00 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

The restaurant at this property is not wheelchair accessible.

Also known as

Hotel Old England
Macdonald Hotel Old England
Macdonald Old England
Macdonald Old England Hotel
Macdonald Old Hotel
Old England
Old England Hotel
Old England Macdonald
Old England Macdonald Hotel
Old Macdonald Hotel
Hotel Macdonald Old England
Macdonald Old England & Spa
Macdonald Old England Hotel & Spa Hotel
Macdonald Old England Hotel & Spa Windermere
Macdonald Old England Hotel & Spa Hotel Windermere

Frequently asked questions

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 2-night trip
Verified Hotels.com guest review

6/10 Good

Patricia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dissatisfied
The room was large and should have been comfortable. When we arrived the windows were open and a large portable air con device was going full throttle in the corner; it was NOT a hot day! We set up all of our things including the travel cot and baby appliances and noticed that the room seemed warm however assumed it would cool down as the evening went on. It was like a sauna in there the whole time. We slept with the curtains and windows open and the fan on us and it was still ridiculous. They clearly know about the issue in the room as they had already tried to cool it before our arrival. If it had been a hot day I don’t know how we would have coped. This wasn’t an issue in the rest of the hotel so I expect our room was above something that kicks out a lot of heat. Just a terrible nights sleep for a lot of money!
Anthony, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Solid hotel with great location
Great staff. Very friendly, accommodating and real characters. Rooms are good with incredible views but I found overly soft mattress gave me backache on 2nd and 3rd night - rest of the family were fine so could be not big guy friendly. Decent facilities to relax after walks - pool, sauna, ice room. Food was average - cooked breakfast, lounge and restaurant but not unpleasant with everything there and to good standard. Everything is friendly and accommodating. Off street parking not too far. Considering location you can understand why it’s not free. The hotel ticks a lot of boxes and provided your standards are not too high it will be very enjoyable.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Very outdated . Not very clean. The service is friendly but not effective at all
Eduard, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

最高のロケーション。ただシャワーがお粗末
ウィンダミア湖畔のボーネス湾にあり、最高のロケーションです。格式のある雰囲気で、バーや朝食レストランからの眺めも最高です。部屋からも眺めは良く、広さも十分。ただバスタブがないのと、シャワーもその水圧が全く不足しており、前泊のゲストさんが書き残していた通り、プールのシャワーを利用する羽目に。全体としては楽しい2泊の滞在でした。
Hidekazu, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Could be better
It’s old building needing upgrades as prices are quite high.
3-night trip
Verified Hotels.com guest review

6/10 Good

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alasdair, 1-night trip
Verified Hotels.com guest review