Actually, we drove 3.5 hrs from Civitavecchia to A-Piceno to find out that Hotel & R 100 Torri did NOT have our reservation for our 1 nite stay..... Even though we received our confirmation of hotel stay (#7332907964001) from Expedia, saying we didn't need to do anything else; we brought paper copy in hand to hotel. We had also sent a request thereafter receiving confirmation, to give us instructions on driving to hotel, for which 100 Torri hotel replied with directions. So it doesn't make sense they didn't have our 'confirmation. Reason given us was some 'tech' glitch but we wonder whether because they had better offer/s for more than 1 nite stay from other guests. VERY disappointing for us who were going to visit family for 1st time in this Appenines region. Desk person did find us other hotel which was on 'other' side of the city - and hard to find - because of all the maze of tiny streets. VERY UNHAPPY with the whole process. NO good recommendation from us!